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based on 34675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eduardo is my preferred cleaning technician, he always does a very good/consistent job on carpet and tile flooring. That's what makes me coming back to Zerorez!
Online appointment was easy, technicians that serviced our home were knowledgeable, polite, thorough, and did a great job.
NO LONGER DOES YOUR COMPANY DO SPOT REMOVAL?
The techs always do a thorough job. I've been using the company and those that came before the name change for years.
Excellent service, and very happy with the results.
Jorge does an excellent job of going the extra mile on getting the difficult stains out and being very professional. Excellent customer service. I would also recommend him as the best service put therw.
The technician was professional, friendly, and did a good job.
Easy peezy...Brett slowed up masked right on time, cleaned carpets and was out of here.....no surprises, just a nice clean carpet, thank you Brett.
Great job!
Clean and fast.
We’ve always had good luck with Zerorez. They have knowledgeable people cleaning our carpets and couches. They clean up the areas when they’re done. And Zerorez is always ready to come back out if we have a problem. Zerorez is a little higher than other carpet cleaners. But they’re worth it.
The ease and cleaning power of Zerorez is amazing.
Stains don’t come back and carpet dries quickly.
I was very pleased with Marcel. I will ask for him next time.
Zerorez did a great job cleaning to upholstered chairs and a love seat. The chairs had been sitting outside on a patio for a couple of months, and were quite dirty. When Zerorez was done, they were virtually spotless. I would highly recommend their service.
My carpet was disgustingly dirty. In fact, the technician told us if he wasn't already here he would have not even tried to clean it, but he said he'd give it his best shot. I am truly amazed with the results! They look like new. The gentleman who came out was on time, personable, respectful and helpful. I'd heard your ads on the radio for years and knew that when I needed my carpets cleaned I would call you. It's a call that I'm so happy I made!
Service was excellent!! We’re so happy and absolutely will use again.
My carpets are 17 years old and are polyester so other steam cleaning services in the past have had trouble removing stains in the high traffic areas. Ryan did a great job on those areas and because he used your powered water the areas came out cleaner than ever before. I’m happy that you don’t use soap and do use a lot less water so my carpets aren’t soaking wet afterwards. I plan to call Ryan again next year to maintain the clean and keep my carpets fresher longer. I don’t have the budget for new ones yet so I’m very glad I found a company that I can rely on to do the job right for a reasonable price.
We were told the carpet would take 6 to 8 hours to dry. The workers left at 12:30 PM and the carpet was not even fully dry this morning
The technicians were friendly, professional, showed up early and went above and beyond
Always great technicians and always the carpet is so clean!! Dries fast and soft.
Great service as always
Clean
Polite, hard working, great job overall.
On time, friendly employees, and my carpet and tile look like new! We have been using ZeroRez for almost 9 years now and will continue!
My carpet looks beautiful and feels beautiful! Our guy was super friendly knowledgeable, he loved his job and gave honest feedback.
Professional, on time, careful to make sure all areas needing special treatment were focused on. Friendly, careful about walls and covering them with corner protection. Wet areas dried to prevent slipping...
Your technician's are great, friendly, knowledgeable and work well with us. I don't like the fact that you charge $5 for credit cards even though we have always paid by check. Seems very tacky for what I consider to be a premier carpet/tile cleaning company.
No soap residue. Carpet stay clean longer with no rescue or spots reoccurring. Service is always prompt and courteous.
Service was great but I found it too expensive