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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great. He arrived on time and was very efficient.
Very friendly and skilled technicial
Excellent job!!!
Very friendly. Did his work and it looked very nice, would use the service again,
The technician did an excellent job. Took his time to get good results
My carpets always look like new & stay fresh for a good time after a Zerorez cleaning.
I really appreciated the ease and reliability of communication: I was able to read about services on the website as well as schedule an appt on-line. I had several emails or texts reminding me of my upcoming appt. The technician, Lee, called as he was on his way. He completed the job in the time frame he said he would and I was charged the price as listed on the website. And to top it off, most importantly, my very dirty tile floor is finally clean again. Highly recommend.
I like the result.
Showed up on time, and was very thorough. Very please with our technician's work!
everything.
I needed to schedule downstairs and the area rugs one day and the upstairs another day. This required two visits. I especially liked that the scheduler didn't try to manipulate me into one day and didn't get an attitude over the two days. Frankly, I would have preferred getting it over with, but I had to do myself and I couldn't do all in one day.
You are always prompt and professional. Our carpets look great!
Lack of harsh chemicals
Clean, Efficient, excellent service and process
My service provider was excellent! He worked so hard. I loved that he didn't try to sell me services I didn't need. He was so so great.
I like how clean the carpeting looks.
They have excellent cleaning technicians with a very fair price. Also they offer coupons and discounts to their customers. They can even give your discount on the same day of service. That’s just wonderful especially when we are going going thru a pandemic time. God bless this wonderful company.
Great job, friendly and technician was on time.
Who I like about your service is Andrew. He went out of his way to do a terrific job for us. The location is very difficult to get to, it took him three trips from the street, up the elevator and down the hallway to get to our condo. He did this without complaint. He put in extra effort on some tough stains we had on the carpet. And, he had to accommodate other workers in the space. We appreciate his professionalism, demeanor and tenacity.
It was also quite easy to make the reservation and obtain a quote.
Thank you.
Marcel was great. Very knowledgeable and took his time to do the job right. I look forward to having Marcel come back to our office the next time our carpet needs cleaning.
Thanks
Gene Sacco
DATATrue, LLC
They are very thorough. My carpets always look brand new when they are done with a cleaning!
Sal successfully removed melted bright green crayon from our carpet. We thought it couldn’t be done. Thank you Sal.
No residue in carpet, they look fantastic.
Marcel was amazing. He was very courteous and did a wonderful job at cleaning my carpet. I really like the fact that there is no residue left behind. I have a 9 month old that is crawling all over the carpet and now I don’t have to worry about her picking up any chemicals or cleaning agents from the carpet.
I already sent in my praise for Sal.
Good service and always comes when they say that will and the people are nice
We have been your customer for probably 4-5 years, and we were ready to get rid of our carpet. Your method, and excellent workers, has brought my carpet beautiful, and feel like it looks new again. I have had it cleaned regularly, but with the soap other companies use, it always looked dirty where it was used, like in front of chairs, etc. Our carpet is beautiful again, and your workers, Andrew this time, do excellent work, are careful, and respectful. Thank you so much. Les and First name removed
Been using Zerorez for 10 years and have no reason to change. Always happy with service.
I appreciate the great results and professional service from all the staff.
i was disappointed that they did not steam clean my vinyl plank floors to spend 258 dollars to wash my floors was not worth the money. there was too much soap and residue left on the floor and i used my own small steamer to clean after the tech left. this is not acceptable to me. zerorez is good for upholstery and rugs but not for vinyl floors.

Very good job just very expensive.