Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2021 — Rated 8 out of 10 by C.C. Zerorez Los Angeles
What could we do to improve?

Very good job just very expensive.

Report a concern   March 12, 2021 — Rated 10 out of 10 by Bruce and Elana Webb Zerorez Los Angeles
What do you like about our products and services?

Service was great. He arrived on time and was very efficient.

Report a concern   March 12, 2021 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and skilled technicial

Report a concern   March 12, 2021 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent job!!!

Report a concern   March 12, 2021 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Very friendly. Did his work and it looked very nice, would use the service again,

Report a concern   March 12, 2021 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

The technician did an excellent job. Took his time to get good results

Report a concern   March 12, 2021 — Rated 10 out of 10 by Wendy Behner Zerorez Los Angeles
What do you like about our products and services?

My carpets always look like new & stay fresh for a good time after a Zerorez cleaning.

Report a concern   March 12, 2021 — Rated 10 out of 10 by Marie Cimbora Zerorez Los Angeles
What do you like about our products and services?

I really appreciated the ease and reliability of communication: I was able to read about services on the website as well as schedule an appt on-line. I had several emails or texts reminding me of my upcoming appt. The technician, Lee, called as he was on his way. He completed the job in the time frame he said he would and I was charged the price as listed on the website. And to top it off, most importantly, my very dirty tile floor is finally clean again. Highly recommend.

Report a concern   March 11, 2021 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

I like the result.

Report a concern   March 11, 2021 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time, and was very thorough. Very please with our technician's work!

Report a concern   March 11, 2021 — Rated 10 out of 10 by Dana McClanahan Zerorez Los Angeles
What do you like about our products and services?

everything.

I needed to schedule downstairs and the area rugs one day and the upstairs another day. This required two visits. I especially liked that the scheduler didn't try to manipulate me into one day and didn't get an attitude over the two days. Frankly, I would have preferred getting it over with, but I had to do myself and I couldn't do all in one day.

Report a concern   March 11, 2021 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

You are always prompt and professional. Our carpets look great!

Report a concern   March 11, 2021 — Rated 10 out of 10 by Steve Orcsik Zerorez Los Angeles
What do you like about our products and services?

Lack of harsh chemicals

Report a concern   March 11, 2021 — Rated 10 out of 10 by K.Y. Zerorez Los Angeles
What do you like about our products and services?

Clean, Efficient, excellent service and process

Report a concern   March 11, 2021 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

My service provider was excellent! He worked so hard. I loved that he didn't try to sell me services I didn't need. He was so so great.

Report a concern   March 11, 2021 — Rated 10 out of 10 by D.U. Zerorez Los Angeles
What do you like about our products and services?

I like how clean the carpeting looks.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Rosie Maldonado Zerorez Los Angeles
What do you like about our products and services?

They have excellent cleaning technicians with a very fair price. Also they offer coupons and discounts to their customers. They can even give your discount on the same day of service. That’s just wonderful especially when we are going going thru a pandemic time. God bless this wonderful company.

Report a concern   March 10, 2021 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Great job, friendly and technician was on time.

Report a concern   March 10, 2021 — Rated 10 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

Who I like about your service is Andrew. He went out of his way to do a terrific job for us. The location is very difficult to get to, it took him three trips from the street, up the elevator and down the hallway to get to our condo. He did this without complaint. He put in extra effort on some tough stains we had on the carpet. And, he had to accommodate other workers in the space. We appreciate his professionalism, demeanor and tenacity.

It was also quite easy to make the reservation and obtain a quote.

Thank you.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Gene Sacco Zerorez Los Angeles
What do you like about our products and services?

Marcel was great. Very knowledgeable and took his time to do the job right. I look forward to having Marcel come back to our office the next time our carpet needs cleaning.

Thanks
Gene Sacco
DATATrue, LLC

Report a concern   March 10, 2021 — Rated 10 out of 10 by Kirsten Valenta Zerorez Los Angeles
What do you like about our products and services?

They are very thorough. My carpets always look brand new when they are done with a cleaning!

Report a concern   March 10, 2021 — Rated 10 out of 10 by Gail Leddon Zerorez Los Angeles
What do you like about our products and services?

Sal successfully removed melted bright green crayon from our carpet. We thought it couldn’t be done. Thank you Sal.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Patty White Zerorez Los Angeles
What do you like about our products and services?

No residue in carpet, they look fantastic.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Darin Cyr Zerorez Los Angeles
What do you like about our products and services?

Marcel was amazing. He was very courteous and did a wonderful job at cleaning my carpet. I really like the fact that there is no residue left behind. I have a 9 month old that is crawling all over the carpet and now I don’t have to worry about her picking up any chemicals or cleaning agents from the carpet.

Report a concern   March 9, 2021 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

I already sent in my praise for Sal.

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Good service and always comes when they say that will and the people are nice

Report a concern   March 9, 2021 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

We have been your customer for probably 4-5 years, and we were ready to get rid of our carpet. Your method, and excellent workers, has brought my carpet beautiful, and feel like it looks new again. I have had it cleaned regularly, but with the soap other companies use, it always looked dirty where it was used, like in front of chairs, etc. Our carpet is beautiful again, and your workers, Andrew this time, do excellent work, are careful, and respectful. Thank you so much. Les and First name removed

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Been using Zerorez for 10 years and have no reason to change. Always happy with service.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jack Perris Zerorez Los Angeles
What do you like about our products and services?

I appreciate the great results and professional service from all the staff.

Report a concern   March 9, 2021 — Rated 5 out of 10 by V.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

i was disappointed that they did not steam clean my vinyl plank floors to spend 258 dollars to wash my floors was not worth the money. there was too much soap and residue left on the floor and i used my own small steamer to clean after the tech left. this is not acceptable to me. zerorez is good for upholstery and rugs but not for vinyl floors.


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