- Phone: (949) 387-2222
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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Used your services for years and always been so happy with the results!
On time and good work.
They work really well and I don’t have to worry about harsh chemicals
Service was professional and fast my carpet looks great
Thanks!
Zerorez did 1/2 of the scheduled work because the order desk got it wrong. The technician was in and out in 25 minutes. He didn’t get out the three spots in the 6-months old carpet and the grout wasn’t much cleaner, either. I called customer service to address this and customer services argued about what was ordered and to be done so I asked him to cancel the invoice and we’ll find a different cleaning service. He agreed to cancel the invoice. We’ve not heard from the owner or Manager, nor has a credit been issued to cancel the invoice.
Ben was polite and friendly. My rug dried quickly. Not like other companies that take longer to dry. The rug looks great.
Grout was cleaned well in the high traffic areas, still a little more work at cooktop area could have paid better dividends. Carpets were quite wet after treatment and I wasn’t expecting that much moisture but satisfied with the results. Service technician was very polite and thorough!
Great service technician, quick appointment time, on time, carpets look and smell great, dries fast.
That you use no soap.
Great service all the time!!
I love that the carpets come out so clean looking and the technicians are always courteous and friendly. I've used Zerorez 3 times now and have been happy each time.
Don't use soap
We have been loyal patrons of ZeroRez even before when Eric Bollman was the sole ower. ZeroRez does and excellent job and always arrives when scheduled. I will continue to call ZeroRez in SoCal and NoCal for all of our cleaning needs. Thank you, ZEROREZ!!
First name removed and Joel Last name removed
Tech very polite and explained pricing and options.
Result
They do a terrific job
Easy to schedule.
Excellent cleaning product.
Professional courteous staff
Eric, the representative, was very friendly, professional, informative, knowlegeable, punctual and though. I would highly recommend him and his company. My carpets came out fresh and clean with that crispy feeling.
Right on time and worked hard on my carpets difficult areas.
Great job on the carpeting. Left water drops at the entrance of the front door. I slid on the water, did not fall. But I’d think that it’s something you would clean up after yourself. Otherwise everything worked out great.
Professional, friendly, knowledgeable technicians who seem to take pride in their work.
So fast and so nice! Very beautiful job on such hideous carpet. Thank you so much!!!
You guys are great! I woul recommend you any day.
Super Happy with the results.
Fast and easy.
Jose did an excellent job
Very neat very courteous and very efficient
I love the professionalism of the company. I love the safe products and the facts that carpets aren’t soaking wet. This time we had the travertine cleaned and it looks brand new!! So awesome!!
Alway can depend on a professional job from our representative who comes here! Very nice person!
Your employees are knowledgeable and professional. We will be using ZEROREZ in the future again