Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34873 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2021 — Rated 10 out of 10 by R.T.W. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   July 31, 2021 — Rated 10 out of 10 by Sharon Nevins Zerorez Los Angeles
What do you like about our products and services?

Very happy with Zero Rez last time as was my neighbor. The carpet person that came here last time was just great. So thorough, efficient and helpful. His name was Curt, and will definitely ask for him next time. Happy to recommend Zero Rez.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Sue Crawley Zerorez Los Angeles
What do you like about our products and services?

Jeremy was prompt, courteous, did agreat job.

Report a concern   July 31, 2021 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service and product

Report a concern   July 30, 2021 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Very clean, employees are always on time and courteous and aim to please,

Report a concern   July 30, 2021 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Great service and the tech was punctual, friendly, professional and did a great job.

Report a concern   July 30, 2021 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Clean, friendly, knowledgeable, take the extra step to make sure the job is great.

Report a concern   July 30, 2021 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Nice, professional, responsible technician. On time. Very clean carpet.

Report a concern   July 30, 2021 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Quick, clean service. Very professional.

Report a concern   July 30, 2021 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

I had tried other carpet cleaners in the past, but after about the 3rd cleaning, the carpet looked worst within about 3 months than before I had it cleaned, It appears that the Zerorez method does not leave a sticky residue for dirt to cling to. I always recommend Zerorez to my friends and family.

Report a concern   July 30, 2021 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Great job- technician very willing to work with us. My husband kept adding on things (another room, throw rug) and he didn't bat an eye!

Report a concern   July 30, 2021 — Rated 10 out of 10 by Maria Pretiado Zerorez Los Angeles
What do you like about our products and services?

The service was pretty good my carpet looked like when it was new. (I have a white carpet)
The technician was on time and very courteous and professional. I asked him to do one more bedroom and my hall and he did it without any hesitation and with a very nice attitude. He seemed that he just want us to be satisfied with the service.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Suzanne Woods Zerorez Los Angeles
What do you like about our products and services?

Jeremy was awesome. On time, fast, efficient … all with a positive attitude. Very happy.

Report a concern   July 29, 2021 — Rated 10 out of 10 by R.T. Zerorez Los Angeles
What do you like about our products and services?

Service easy to schedule
Prompt and professional service
Reasonable price

Report a concern   July 29, 2021 — Rated 10 out of 10 by Stan Bullock Zerorez Los Angeles
What do you like about our products and services?

My technician did an excellent job! One of the things I really enjoyed was my carpet was not extremely wet after the cleaning. It cut down on the drying time. Thanks Zerorez!

Report a concern   July 29, 2021 — Rated 0 out of 10 by R.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not a single stain removed. Carpet looks the same. .

Report a concern   July 29, 2021 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Good service a very clean job

Report a concern   July 29, 2021 — Rated 4 out of 10 by B.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

First visit, you machine broke so the job couldn't be finished. When you were coming out for a re-do, your truck broke down.

For something that was suppose to take 1 visit, this thing is really dragging on.
.
Technician was fine, though

Report a concern   July 29, 2021 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Marcel is excellent as always!

Report a concern   July 29, 2021 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

Quick and professional

Report a concern   July 29, 2021 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Brett did a good job on carpet cleaning. I didn't expect it to come out so well.

Report a concern   July 29, 2021 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Eddie our service technician was great…very friendly and professional.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Mary Helmick Zerorez Los Angeles
What do you like about our products and services?

It is fast, easy and with the limited chemicals my kitties and I are very happy.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Carla Elcock Zerorez Los Angeles
What do you like about our products and services?

I love your product as well as your employees. Brett is awesome. He is professional, knows how important the quality of his service is, and does an amazing job. His smile and pleasant attitude sets the stage for what I know will be a fabulous outcome for the work he is doing. My carpets and floors are beautiful.
Thanks to Bill Handel for recommending such a great product. Zerorez has now been my preference for years, and I am never disappointed!

Report a concern   July 29, 2021 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and clean carpets! Efficiency and exceeding expectations each time!

Report a concern   July 29, 2021 — Rated 10 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

Professional, kind service!

Report a concern   July 29, 2021 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

No residue! So it does not attract dirt.

Report a concern   July 29, 2021 — Rated 10 out of 10 by H.B. Zerorez Los Angeles
What do you like about our products and services?

Great service as always!

Report a concern   July 29, 2021 — Rated 3 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was shocked to learn that you charged me $5.00 to use my credit card for payment. I messaged the phone number for the representative that text me about the appointment and of course there was NO reply.
Based on that charge I would not recommend Zerorez to any of my friends.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Wendy Swyter Zerorez Los Angeles
What do you like about our products and services?

Sal was very professional and helpful


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