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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal did a great job on our kitchen tiles and countertop!
Was very disappointed that none of the traffic areas look improved at all! We picked ZeroRez because of the ads (and reviews on Angi’s) that they remove stains, etc. The technician Matt was very nice, but he did say that all the stains would return. We hoped it would look better than before the cleaning…but unfortunately it didn’t.
I want to let you know about my positive experience with your company's service last Friday, 7/9/21.
Well, I was impressed how professional, courteous, and friendly Sergio and Eddie (a traniee) were for my appointment. First, they arrived during the earlier part of the time window for my appointment. Second, I liked how they asked me if I preferred them to wear a mask or not. Third, they were respectful of my home. Fourth, they explained clearly what they will be doing to clean the carpets in my home. Fifth, they addressed the areas of stains and explained how they'd do their best to clean them. Sixth, I like the wall corner guards they put in my home and the mats they put over the flooring at my front door entrance. Seventh, they answered all my questions. Eighth, they did well with the clean up and pick up of their cleaning and wall protection/flooring equipment.
Overall, this was a much better experience than other carpet cleaners I used in the past. Please give Sergio and Eddie praise plus recognition for their great job! Therefore, I will be using Zerorez again for my next carpet cleaning, and requesting Sergio's service again. Hopefully, Eddie gets hired full time. Thank you for such a positive carpet cleaning experience.
Service was on time, courteous and took care to protect surfaces in my home. The results were clean fresh smelling carpet.
We always appreciate Zerorez's timely and friendly service. Our carpets look beautiful, feel very clean and dry quickly.
Non toxic
Service was on time, tech was polite, fast and did a great job!
Carpet is fluffy and soft again.
I love that nothing is used that will leave a residue in the carpet that will attract dirt later. The process is much quicker than when we had it done by another company several years ago and they left the carpet we had then so wet that it took 4 days to dry out. Zerorez is the best. Our carpets in each room were left clean and smelling fresh as always. And they were dry the next evening because they were left only damp as compared to the aforementioned problem we had with the another company before. And the guy arrived within the time frame we were given another great thing. He did a fantastic job. The type of treatment and water used left our carpets looking like new and it was put in our house in 2001!! We highly recommend Zerorez and will never use anyone else.
Reasonable cost. Friendly and polite technicians who arrive on time.
Stubborn stains on couches were removed. Travertine was returned to it's original color:even inside all the nooks and crannies.
Did a great job in just a short period of time I am very happy with how clean everything came out.
The service was very fast and left the tile floor and grout amazingly clean. I would highly recommend this company.
Very helpful and easy to understand
You can send him anytime
Thanks
Brett did an excellent job on my carpets!!
The technician were professional and diligent in their work.
You are good but way too expensive. $400.00 for probably 600 sq feet and 2 rugs... I can't afford to use you again.
The technician did not bring a vacuum cleaner and told me the dark spot may not come out clean when other companies promised the spot would be removed. The guy left without informing me that he was leaving so I had to hire another company which did an excellent job taking almost 4 hours cleaning.
easy to schedule, technician prompt and courteous. Outcome was excellent, what's not to like?
Eric was quick and thorough and did an excellent job.
3 areas cleaned. process was super fast, compared to the 2 other times I used your service.
No bottle of spot remover given like previous cleanings.
Reliable, courteous and reasonable.
Quick and great results!
Quick, easy and friendly customer service.
everything
The technician was very good. He was knowledgeable and very nice. The carpet looks fantastic
I like they they are chemical-free. I like that they leave less water in the carpet than alternatives. The results can be surprisingly good.
I have severe allergies & was very happy that the alkaline water was used and no chemicals! I was very pleased with the results!
I liked that my technician, Jeremy, was on time and professional. He did a thorough job and also got it done quickly. My carpets look like new!!

Ryan did an amazing job! He was very kind and professional and courteous!