Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34873 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 8, 2021 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Best customer service… follow up,,,
Professional , pleasant hard working technicians… they do the best possible job.

Report a concern   August 8, 2021 — Rated 10 out of 10 by Gary Waggoner Zerorez Los Angeles
What do you like about our products and services?

Your process and personell have exceeded our expectations. Levon is a great representative for your company and we look forward to see him in the future. I have already provided a new customer for you and if people ask, you're my Number one "go to "
Keep up the good work.

Report a concern   August 8, 2021 — Rated 8 out of 10 by M.M. Zerorez Los Angeles
What could we do to improve?

Tech only with company 4 months. Missed the whole area by the side of the bed. Seemed to be in a rush. Made no effort to get into easy spots that had to be worked around. I was even t th here

Report a concern   August 8, 2021 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Good job 👌

Report a concern   August 8, 2021 — Rated 7 out of 10 by K.M. Zerorez Los Angeles
What could we do to improve?

Your service is not what it was when you first started over five years ago! Your technicians are nice and professional but don’t take the same amount of care and attention to detail. My carpet does not get as clean as it did the first time you cleaned. I won’t even use you for stone floors because I was so dissatisfied the second time you cleaned.

Report a concern   August 8, 2021 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Professional, on-time and top results

Report a concern   August 8, 2021 — Rated 10 out of 10 by Alan Edrick Zerorez Los Angeles
What do you like about our products and services?

Excellent. Friendly staff and great tesukts

Report a concern   August 7, 2021 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

Courteous, skilled technician
Left the house not even looking like he had been here except my tile floors look brand new!

Report a concern   August 7, 2021 — Rated 10 out of 10 by Alexandra Duke Zerorez Los Angeles
What do you like about our products and services?

Technician called in advance before he arrived. He arrived on time and was very thorough. Thank you!

Report a concern   August 7, 2021 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Great service and very nice technician

Report a concern   August 7, 2021 — Rated 6 out of 10 by M.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My house has many different levels and I have two full staircases and then a few more stairs after a landing/transitional area (change of direction). I was quoted a certain price for two rooms and two staircases but then had to pay $200 over what was originally quoted because the technician told my husband it was the equivalent of four stair cases! Had I been home at the time I would have called the company and disputed this new price! Your technician cleaned 38 stairs with 5 of those counted being transitions/landings. If a home staircase is typically in the 12-14 stair range = 24-28, how are 38 stairs total an additional two staircases??? I am very disappointed since this is the fourth or fifth time we have had ZEROREZ out to our house - same house - same staircases! I cannot recommend you or even consider using you again if this is not rectified!

Report a concern   August 7, 2021 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

very professional, very clean, fast service.

Report a concern   August 7, 2021 — Rated 0 out of 10 by S.Z. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have used zerorez for years. I feel I was overcharged. I realize also that some areas are harder to clean but previously the technician made great efforts on certain stains and discussed their outcome with me. Not this time. Sorry. I felt overcharged and underserviced at top dollar.

Report a concern   August 7, 2021 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt service and good cleaning methods

Report a concern   August 7, 2021 — Rated 10 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

Quality
Professionalism
Speed
Organic
Rudy!!!

Report a concern   August 7, 2021 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Our cleaner, Matt, was punctual, hard working, and very helpful. He did his work quickly, suggested what we should do to keep the carpet clean, and did it all in a timely manner.

Report a concern   August 6, 2021 — Rated 9 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

I like the product a lot. The service could be worked on, somewhat.

Report a concern   August 6, 2021 — Rated 10 out of 10 by Don Kamon Zerorez Los Angeles
What do you like about our products and services?

Products clean good without chemicals.
Sal is the best, efficient, courteous and listens to your concerns.

Report a concern   August 6, 2021 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Reliable service

Report a concern   August 6, 2021 — Rated 10 out of 10 by Kathy Engelhardt Zerorez Los Angeles
What do you like about our products and services?

I've been using Zerorez since 2009, about every 1 1/2 to 2 years. Your service is always excellent, and the technicians do a wonderful job! The spot cleaning liquid and powder are so good at removing everyday stains. Will continue to use Zerorez.

Report a concern   August 6, 2021 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Good work and carpet is clean

Report a concern   August 6, 2021 — Rated 10 out of 10 by Lee Chavez Zerorez Los Angeles
What do you like about our products and services?

Friendly staff

Report a concern   August 5, 2021 — Rated 7 out of 10 by E.D. Zerorez Los Angeles
What could we do to improve?

I’ve had your work done in the past and seems to be inconsistent results depending on the cleaning crew. Some have done superb job while others not so well.

Report a concern   August 5, 2021 — Rated 10 out of 10 by K.V.H. Zerorez Los Angeles
What do you like about our products and services?

As in the past the tech was professional, informative came in and got the job done

Report a concern   August 5, 2021 — Rated 10 out of 10 by David Gurian Zerorez Los Angeles
What do you like about our products and services?

Marcel was fantastic. He explained perfectly everything he was going to do. Very meticulous and caring . Took his time to make sure everything was done properly. Excellent service.

Report a concern   August 5, 2021 — Rated 10 out of 10 by N.D.F. Zerorez Los Angeles
What do you like about our products and services?

Brian was a good hard worker.

Report a concern   August 5, 2021 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

It was a five star ⭐️ service

Report a concern   August 5, 2021 — Rated 9 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

Clean carpet- no residue.

Report a concern   August 5, 2021 — Rated 9 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Your people were very professional, took care of detail. Results were great.
I had all wool carpeting.

Report a concern   August 5, 2021 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Rudy, was amazing. He worked hard and you could tell he cared. I have already told three friends.


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