Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34673 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2021 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

The gentleman was very personable did a very good job
Report a concern   July 25, 2021 — Rated 10 out of 10 by Suzanne Knill Zerorez Los Angeles
What do you like about our products and services?

Zerorez is a very reliable company; cleaners are personable, show up on time, and always do a good job. I have 100% wool carpets so steam-cleaning is the only way to go. I have been a happy long-time customer.
Report a concern   July 25, 2021 — Rated 10 out of 10 by Edna Moore Zerorez Los Angeles
What do you like about our products and services?

The technician was very friendly and thorough. The carpets look great!
Report a concern   July 25, 2021 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

You have cleaned my carpets for 17 years….when you leave my carpets look new again.
The service people are efficient and take pride in their work. I DO recommend you.
Report a concern   July 25, 2021 — Rated 10 out of 10 by Susan Ziskind Zerorez Los Angeles
What do you like about our products and services?

On time. No chemical smell
Report a concern   July 25, 2021 — Rated 10 out of 10 by Pat Roman Zerorez Los Angeles
What do you like about our products and services?

We had a nice experience with Ryan our cleaning guy, arrived right on time and listened to the things I needed done. I would use these services again and ask for Ryan.
Report a concern   July 24, 2021 — Rated 10 out of 10 by Becky Golino Zerorez Los Angeles
What do you like about our products and services?

We were very happy with our service from Zerorez. Our carpets look like new, and we love that there were no chemical fumes or residue for us and our pets. We will definitely call again when it's time for another cleaning!

Report a concern   July 24, 2021 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

The carpets are fine -- nice and clean. But I have a problem with the entry hall where some of the liquid must have coated and I cannot clean it. Can someone come back and remedy it?

Phone number removed Name removed Email address removed
Report a concern   July 24, 2021 — Rated 10 out of 10 by Kathy -DUARTE Little Zerorez Los Angeles
What do you like about our products and services?

The service reps are very nice and very thorough and make sure that I am happy overall with the project. Also, because I'm sensitive to chemicals I never have a reaction to the cleaners. I've been using Zerorez for years for that reason.
Report a concern   July 24, 2021 — Rated 0 out of 10 by W.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Never recommend products or services to others.
Report a concern   July 24, 2021 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

We have been customer since Zerorez opened in Irvine, Ca many years ago.

We have had the same technician Sal for last 4 years. This young man represents his company very well. He is courteous, always on time and very professional.

The same applies to the office staff when we call for appointment.

Excellent

RP
Irvine, CA
Report a concern   July 24, 2021 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Easy to make appointments. Technicians are reliable. Service is especially good for pet owners.

Report a concern   July 24, 2021 — Rated 8 out of 10 by N.G. Zerorez Los Angeles
What could we do to improve?

Our first person Sergio had a very rude attitude and the reason for the higher number is because ceasar was really professional

Report a concern   July 24, 2021 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

courtesy and good job

Report a concern   July 24, 2021 — Rated 10 out of 10 by Billie Weiss Zerorez Los Angeles
What do you like about our products and services?

The tech was knowledgeable and explained the process and Limitations of the process. But right now it looks great and I hope it stays that way for a while anyhow.

Report a concern   July 24, 2021 — Rated 10 out of 10 by Linda Stout Zerorez Los Angeles
What do you like about our products and services?

There’s no chemicals involved. Very prompt very pleasant and I would definitely recommend them. Father father
Report a concern   July 24, 2021 — Rated 10 out of 10 by T.U. Zerorez Los Angeles
What do you like about our products and services?

Quick, efficient, professional. Looks great!
Report a concern   July 24, 2021 — Rated 7 out of 10 by T.V. Zerorez Los Angeles
What could we do to improve?

Have a crew that wants to do a good job, and not just want to complete a job. I recently had my carpet cleaned, but unfortunately recent juice spill spots remained.

Report a concern   July 24, 2021 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Good work, carpets cleaned well.

Report a concern   July 23, 2021 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Fluffy clean carpet
Report a concern   July 23, 2021 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

No residue… Jorge worked hard and quickly and arrived on time. Carpets looked better than expected afterwards.
Report a concern   July 23, 2021 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Matt is always thorough professional and pleasant
Report a concern   July 23, 2021 — Rated 9 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

The fact that spots and soil you clean you say will not "return". I also like the fact that your product does not leave any residue.
Report a concern   July 23, 2021 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Company was very efficient, courteous and from the first phone call to set up an appointment to the tech leaving my home was spot on professional.
Report a concern   July 23, 2021 — Rated 10 out of 10 by Eli Rohde Zerorez Los Angeles
What do you like about our products and services?

My technician was on time and friendly, he did a fantastic job. Everything looks clean and there's no after smell. I have honestly never seen my wool rug's true colors before I had it cleaned with this service.

Report a concern   July 23, 2021 — Rated 10 out of 10 by Paul Cockrell Zerorez Los Angeles
What do you like about our products and services?

Professional, knowledgeable, friendly service.
Report a concern   July 23, 2021 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

It is fresh and does the job on cleaning my carpets

Report a concern   July 23, 2021 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Came back a second time to work on spots that didn’t come out at no cost.

Report a concern   July 23, 2021 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Friendly, clean, products used, great service
Report a concern   July 22, 2021 — Rated 10 out of 10 by Candice Gill Zerorez Los Angeles
What do you like about our products and services?

Products leave the carpets and upholstery clean, with no residue to re-attract dirt. You stand by your service. Reps have always been the epitome of professional. We’ve used ZEROREZ for over 25 years and in three different houses; and will not consider using anyone else. I have and still do recommend you to everyone.


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