- Phone: (949) 387-2222
- Visit Website
based on 34673 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the 6th time I have had Zerorez clean our carpets and the do a super job. Every time I think this will be the last time because they won't be able to get all the spots out they prove me wrong. Zerorez is there on time the people are great and professional and are done in a timely manner. I recommend Zerorez to all my family and friends.
Ramiro did an exceptional job. The service was thorough and he was very considerate of cleanliness in the home. The product did not leave an odor which was important for me. I noticed some carpets dried in a day. On the cheaper carpet, it is still drying going on 2 days with the humidity in the area. The carpets look much better and feel great. i would recommend.
Technician Andrew was a pro and super polite and clean!
I appreciate the great service that I receive from Zerorez. Also, the technician did and excellent job on my carpets. They look amazing! I am very pleased.
Keep appointments, our first scheduled appointment was rescheduled. Although the technician that came to our house was courteous and did a good job. We will call on you again and hopefully we will see the same technician.
Jeremy was on time, pleasant, di
Always good, proficient, professional employees, great service with no chemicals!
came on time
was professional
good service but your vehicle leaked oil all over or drvieway
Best customer service… follow up,,,
Professional , pleasant hard working technicians… they do the best possible job.
Your process and personell have exceeded our expectations. Levon is a great representative for your company and we look forward to see him in the future. I have already provided a new customer for you and if people ask, you're my Number one "go to "
Keep up the good work.
Tech only with company 4 months. Missed the whole area by the side of the bed. Seemed to be in a rush. Made no effort to get into easy spots that had to be worked around. I was even t th here
Good job 👌
Your service is not what it was when you first started over five years ago! Your technicians are nice and professional but don’t take the same amount of care and attention to detail. My carpet does not get as clean as it did the first time you cleaned. I won’t even use you for stone floors because I was so dissatisfied the second time you cleaned.
Professional, on-time and top results
Excellent. Friendly staff and great tesukts
Courteous, skilled technician
Left the house not even looking like he had been here except my tile floors look brand new!
Technician called in advance before he arrived. He arrived on time and was very thorough. Thank you!
Great service and very nice technician
My house has many different levels and I have two full staircases and then a few more stairs after a landing/transitional area (change of direction). I was quoted a certain price for two rooms and two staircases but then had to pay $200 over what was originally quoted because the technician told my husband it was the equivalent of four stair cases! Had I been home at the time I would have called the company and disputed this new price! Your technician cleaned 38 stairs with 5 of those counted being transitions/landings. If a home staircase is typically in the 12-14 stair range = 24-28, how are 38 stairs total an additional two staircases??? I am very disappointed since this is the fourth or fifth time we have had ZEROREZ out to our house - same house - same staircases! I cannot recommend you or even consider using you again if this is not rectified!
very professional, very clean, fast service.
I have used zerorez for years. I feel I was overcharged. I realize also that some areas are harder to clean but previously the technician made great efforts on certain stains and discussed their outcome with me. Not this time. Sorry. I felt overcharged and underserviced at top dollar.
Prompt service and good cleaning methods
Quality
Professionalism
Speed
Organic
Rudy!!!
Our cleaner, Matt, was punctual, hard working, and very helpful. He did his work quickly, suggested what we should do to keep the carpet clean, and did it all in a timely manner.
I like the product a lot. The service could be worked on, somewhat.
Products clean good without chemicals.
Sal is the best, efficient, courteous and listens to your concerns.
Reliable service
I've been using Zerorez since 2009, about every 1 1/2 to 2 years. Your service is always excellent, and the technicians do a wonderful job! The spot cleaning liquid and powder are so good at removing everyday stains. Will continue to use Zerorez.
Very clean smell. Service was very professional.