Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34873 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2021 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

Did a very thorough job!

Report a concern   August 30, 2021 — Rated 10 out of 10 by S.I.S. Zerorez Los Angeles
What do you like about our products and services?

Carpets look beautiful, courteous, thorough service, always a pleasure to have you clean our carpets. Thank you once again.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Jaimie Stentz Zerorez Los Angeles
What do you like about our products and services?

We had great results! we have 3 kids so the stains and build up happen quickly. Our technician Eddie did such a fantastic job explaining everything and adding great advice.

Report a concern   August 30, 2021 — Rated 7 out of 10 by D.S. Zerorez Los Angeles
What could we do to improve?

did not have info on carpet protector.

Report a concern   August 30, 2021 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

The professionalism of your technician very kind and friendly

Report a concern   August 30, 2021 — Rated 10 out of 10 by Barbara Eslinger Zerorez Los Angeles
What do you like about our products and services?

I love Zerorez. They do good work.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Lucy Brejcha Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient - respectful employee - even likes dogs (I have two BIG Labradors).

Report a concern   August 30, 2021 — Rated 5 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had my house cleaned by zerorez in Colorado. The tech that came in was very nice and worked very hard, but the carpet did not come out very clean. My brother was walking on the damp carpet with his socks and his socks were so dirty. There were multiple areas with spots or stains that just didn't come out. In our home we have cream colored carpet that looked pretty darn dirty from the hall to the kitchen area and it is beautiful. I expected the carpet in CA to look a little better unfortunately. I feel like the water being used to clean was just too dirty to clean an entire house. The tech really tried his best but I was not thrilled with the result.

Report a concern   August 29, 2021 — Rated 10 out of 10 by Nancy Celeste Young Zerorez Los Angeles
What do you like about our products and services?

Technician was very thorough and did all the necesssary spot cleaning as well

Report a concern   August 28, 2021 — Rated 10 out of 10 by Melanie Patterson Zerorez Los Angeles
What do you like about our products and services?

I feel my carpets and floors are really clean after Zeroez has completed the job.

Report a concern   August 28, 2021 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

you are the best

Report a concern   August 28, 2021 — Rated 10 out of 10 by Jacqueline Berger Zerorez Los Angeles
What do you like about our products and services?

The gentlemen (Gabriel & Jason) arrived early (after calling to say they were on their way.) They were professional, did an excellent job, & totally cleaned up before they left. Thank you, I’m very happy with Zerorez. Jacqueline

Report a concern   August 27, 2021 — Rated 10 out of 10 by Loretta Slifkin Zerorez Los Angeles
What do you like about our products and services?

Did a very fine job on our carpets.

Report a concern   August 27, 2021 — Rated 3 out of 10 by D.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician was nice but the cleaning did not clean our carpets very well. There was even a small spot of a fresh coffee stain ( I spilled the coffee the morning of our cleaning) that did not come out.

Report a concern   August 27, 2021 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

good service

Report a concern   August 27, 2021 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

service by Matthew was very good

Report a concern   August 27, 2021 — Rated 10 out of 10 by Sandy Traum Zerorez Los Angeles
What do you like about our products and services?

Products used are not harmful to people or animals. I love cones are used to protect corners. I also love towels are put down to absorb water. I also love they leave shoe protectors in case we have to walk on the wet floor.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Katie Bieksa Zerorez Los Angeles
What do you like about our products and services?

Efficient, effective and professional! Highly recommend! Grout looks new again!!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Dan Truitt Zerorez Los Angeles
What do you like about our products and services?

Very efficient and careful.

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great as isual

Report a concern   August 27, 2021 — Rated 10 out of 10 by Donna Shuler Zerorez Los Angeles
What do you like about our products and services?

Sergio arrived on time and did a wonderful job cleaning my carpets. I appreciated the extra care he took to protect corners and hardwood floors.

Report a concern   August 27, 2021 — Rated 9 out of 10 by Linda Wohlgemuth Zerorez Los Angeles
What do you like about our products and services?

I was happy with the job done to clean my couch. Jeremy worked hard & did a great job.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Jeannette Genes Zerorez Los Angeles
What do you like about our products and services?

Great job!!!

Report a concern   August 27, 2021 — Rated 9 out of 10 by T.O. Zerorez Los Angeles
What do you like about our products and services?

On time, like call before arrival, efficient and respectful of house and moving items off carpet

Report a concern   August 27, 2021 — Rated 10 out of 10 by Linda Wood Zerorez Los Angeles
What do you like about our products and services?

Great guys cleaning my older carpet and it always looks fabulous after. Eric was so meticulous about getting all the spots out. He is a wonderful conscientious young man. I’ve been using Zerorez for several years now and wouldn’t change. Thanks for your great service.
Linda

Report a concern   August 27, 2021 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

The technician did an awesome job!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Paula Pogosian Zerorez Los Angeles
What do you like about our products and services?

The young man was on time, called to let me know he was on his way. Told me about stains he could not get out. Very nice, careful

Report a concern   August 27, 2021 — Rated 9 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Gabriel was very helpful and accommodating when I had to change schedules last minute.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Janet Polito Zerorez Los Angeles
What do you like about our products and services?

Matt was very personal ,we was very polite and informatice should rewarding people like him, great job

Report a concern   August 27, 2021 — Rated 9 out of 10 by W.W. Zerorez Los Angeles
What do you like about our products and services?

Ease of making the appointment and very helpful with getting the house cleaned.


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