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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and convenient.
Ben R. did a fantastic job!!!. Carpet looks almost new. I would recommend Ben and Zerorez to anyone needing carpet cleaning.
Carpets turned out great. Chris was on time, very professional and friendly.
This service is reliable and they do a great job.
Eddie was a very polite and professional technician. He made the experience easier.
Your service technician was very polite. The colors in my area rugs were vibrant again and there was no chemical smell. I'm very happy with the results.
Excellent service. Andrew the carpet cleaning technician was very professional. Will be using him again for tile and grout cleaning soon
Best carpet cleaning ever. Outstanding and careful and caring service!
Young man who did the job was superb! He went the extra mile to pre treat soiled areas that all came out shiny clean.
Everything 0.o5
very nice service man just not sure your products is strong enough to remove the stains i was hoping to remove.
great job, great service!
Everything
Reasonable pricing, courteous and caring technicians, thoroughness of cleaning process.
They're prompt, polite and did a good job
Our experience with Zerorez was phenomenal. Our technician Ray called us ahead of time to let us know he was on his way, which my husband and I really appreciated. Upon arrival, we showed him the areas we needed serviced and he suggested a great addition to our carpet treatment (a top coat for our stairs, a high traffic area). Ray took the time to make sure we were satisfied with his work before leaving. My husband and I were very satisfied and will be using Zerorez again in the future to maintain our carpet. Thank you for doing a great job, Ray!
fast and they really clean
Your Service person was very Very good. polite, with quality service. I needed to move furniture and was not ready for him helped me without me having to ask. I would defiantly have back for service again.
Your tech Matt was here with us again for the 3rd time, he is the only reason I would let anyone in our home to clean our house. He does great work, very nice person, was on time and called ahead to let us know he was on the way.
I believe in your process using no soap to clean the carpets, your grout cleaning is also the bomb. The only issue I had was calling up about 10 days before my appointment to see if my appointment could be moved up a couple of days, at that time I was advised that Matt could not come out on a different day but was also told he would not be here the day of my original appointment. I spoke to Brian your phone rep and was told that Matt had requested the day off, I than asked if I did not call how would I have found out that someone else would show up to my house the day of my appointment?
But Brian advised me he would see what he could do and would call me back with an update, shortly after that he called back with a date and time that would work for us and that Matt would be the tech coming to our home. So thanks to Brian we got our guy and time for the appointment. Thanks Brian.
Your product is the best and your service people especially the one that cleaned our carpets last Friday. He was on time, fast, polite and very helpful. Thanks Zerorez.
Our technician was very prompt, detail oriented and did an exceptional job!
This was the BEST carpet cleaning job we have ever had! Our carpets are fresh & clean & a few spots we had are now gone. The technician, Sal A., was so nice & did a fabulous job!
The technician arrived early, was polite, got right to work, and did a good job.
Christian was prompt, courteous, and accommodated my requests
Efficiency, organization and honesty
My carpet looks like new.
Excellent, extremely helpful and knowledgeable technician. Top of the line!
Great technician. Asked about any areas needing special attention and cleaned everything to my satisfaction.
Super friendly and thorough. Ben was great!
Spots were removed from the carpet, which now look like new. The system is efficient and effective. The Scotchgard application will make the next cleaning easier with excellent results.