Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34673 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2021 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Brett did a good job on carpet cleaning. I didn't expect it to come out so well.

Report a concern   July 29, 2021 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Eddie our service technician was great…very friendly and professional.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Mary Helmick Zerorez Los Angeles
What do you like about our products and services?

It is fast, easy and with the limited chemicals my kitties and I are very happy.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Carla Elcock Zerorez Los Angeles
What do you like about our products and services?

I love your product as well as your employees. Brett is awesome. He is professional, knows how important the quality of his service is, and does an amazing job. His smile and pleasant attitude sets the stage for what I know will be a fabulous outcome for the work he is doing. My carpets and floors are beautiful.
Thanks to Bill Handel for recommending such a great product. Zerorez has now been my preference for years, and I am never disappointed!

Report a concern   July 29, 2021 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and clean carpets! Efficiency and exceeding expectations each time!

Report a concern   July 29, 2021 — Rated 10 out of 10 by H.M. Zerorez Los Angeles
What do you like about our products and services?

Professional, kind service!

Report a concern   July 29, 2021 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

No residue! So it does not attract dirt.

Report a concern   July 29, 2021 — Rated 10 out of 10 by H.B. Zerorez Los Angeles
What do you like about our products and services?

Great service as always!

Report a concern   July 29, 2021 — Rated 3 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was shocked to learn that you charged me $5.00 to use my credit card for payment. I messaged the phone number for the representative that text me about the appointment and of course there was NO reply.
Based on that charge I would not recommend Zerorez to any of my friends.

Report a concern   July 29, 2021 — Rated 10 out of 10 by Wendy Swyter Zerorez Los Angeles
What do you like about our products and services?

Sal was very professional and helpful

Report a concern   July 28, 2021 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Well done. Very professional.

Report a concern   July 28, 2021 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The men were great, they were polite and cleaned our carpets very well.

Report a concern   July 28, 2021 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the service, my carpet looks very clean. The technician was very professional and honest! He walk through , to look for the spots and clean them first and then started the process. My carpet looks new again . Thank you!

Report a concern   July 28, 2021 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent flexibility and communication; technician even noticed our invoice was too high and lowered the price on the spot. Some bad food stains came right out, the carpet literally looks like new, very very pleased.

Report a concern   July 28, 2021 — Rated 7 out of 10 by V.W. Zerorez Los Angeles
What could we do to improve?

Sergio our service provider was terrific. Once everything dried, the stains popped back up.
That was disappointing.

Report a concern   July 27, 2021 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

PROMPT AND THROUGH, DRYS SO FAST

Report a concern   July 27, 2021 — Rated 10 out of 10 by Steven Foreman Zerorez Los Angeles
What do you like about our products and services?

Makes carpet look and feel like new.

Report a concern   July 27, 2021 — Rated 7 out of 10 by L.C. Zerorez Los Angeles
What could we do to improve?

The equipment and cleaning were first rate, but the amount of ad-ons to the promo price such as water disposal charge, etc were a bit of a surprise.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Rhona Greenstein Zerorez Los Angeles
What do you like about our products and services?

I couldn't have been more pleased with your service. Rudy was our technician - he was punctual, tidy and considerate - and he went above and beyond to give us the best cleaning experience. The carpets, though not new or expensive, look like new.

Kudos to your company - professional staff and outstanding product. Telling everybody I know.

Report a concern   July 26, 2021 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great job on a very dirty bedroom. Didn’t believe it could get many of the spots out but did...very pleased!! Romero was our cleaner. Was on time, polite and we were very pleased with his professionalism. We will definitely call Zerorez for any future cleaning needs. Satisfied customer in Costa Mesa, CA 👍👍👍

Report a concern   July 26, 2021 — Rated 10 out of 10 by Jessie Proctor Zerorez Los Angeles
What do you like about our products and services?

Responsive, friendly, consistent. Thanks!

Report a concern   July 26, 2021 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Professional!

Report a concern   July 26, 2021 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Brett was amazing he was clean, friendly and helpful my carpets look wonderful thank you😊

Report a concern   July 26, 2021 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Quick yet effective. Chris was friendly and efficient and did a great job.

Report a concern   July 26, 2021 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional and thorough.

Report a concern   July 26, 2021 — Rated 10 out of 10 by D.N. Zerorez Los Angeles
What do you like about our products and services?

Natural products, punctual, responsive to customer needs.

Report a concern   July 26, 2021 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Employee was professional, kind and did a good job cleaning our carpet

Report a concern   July 25, 2021 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Carpet always feels great after cleaning and service techs are very pleasant and courteous and very careful.

Report a concern   July 25, 2021 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

Very nice technician.Friendly and capable.

Report a concern   July 25, 2021 — Rated 10 out of 10 by P.Y. Zerorez Los Angeles
What do you like about our products and services?

First of all your process does a great job of cleaning. And there are no left over odors. Your people have always been courteous and professional.

My only complaint is the carpet areas next to the wall and in crevices o the stairs cannot be reached by your equipment. Regarding this most recent visit I made a special request to bring a tool that would clean those areas. The person on the phone said they would make this request. The service person told me they do not have anything to get these areas. I have a Bissel carpet cleaner product that will clean those areas but I’m over 80 and it’s become too much for me. Any suggestions?

Name removed
Huntington Beach


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