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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient, don't use soap and always on time.
Andrew, the technician, arrived promptly. He explained the cleaning products that he would be using and we went over the areas that I wanted cleaned. When he was finished the carpet looked like new and all the spots were gone. It smelled fresh and dried quickly. I would definitely recommend Zerorez to my family and friends. Also, thank you for the bottle of stain remover. It works great!
No chemicals
I have been using Zerorez for close to 10 years now, and in addition to how super clean my carpets get without chemicals, The Zerorez guys are always so friendly, polite, and nice. I appreciate that very much.
On time, clean, professional and consistent.
Your technician was awesome.very professional and courteous and took care us! Sorry no public posting
My carpets look great, fast, efficient, and employees super friendly!
Multiple rescheduling of appointments
Broken down vehicle
Equipment malfunctions
Mediocre cleaning of carpet and tile
Professional, on time and quality of work is the best!
Gabrielle is great/prompt service and nice work.
Austin Lawson did a great job. He was through, professional and did a nice job explaining things.
Jeff and Marcel were fantastic. Professional and enthusiastic.
Would definitely use this service again.
did not disappoint
I like the concept of cleaning without harsh chemicals or a lot of water. The appointment process was easy and quick. Ryan, the technician was friendly, conscientious and efficient. I was very happy with the overall results, as well. It was the first time I had my ZGallerie microfiber curved sofa cleaned and will use ZeroRez again.
Fast, efficient service. Clean carpets with no soap residue to attract more dirt. Friendly, professional technician.
Carpets really get clean. Technician Marcel is a miracle worker!
I have used Zerorez for years and have not had a problem. This last time my last room and stairs were completely soaked in water. Water on my wood stairs which I spent an hour sopping up after my technician left. I am really hoping no water damage to my wood and the saturation will not ruin my padding and carpet. Appears the suction was not working properly? Not sure I will use Zerorez again. Disappointed to say the least
You show up on time ! Very professional service ! Thanks I would highly recommend
Smells good
Efficient work done
On time
They did a great job on my carpets. Arrived on time, completed the job quickly, but were very thorough, and was respectful in how they treated my home. This was my first time to use Zerorez, but I will definitely be back.
No soapy after effects.
Excellent service, friendly technicians, honest and fair.
Product was very good and dried very fast. The service was excellent.
I love that there are no harsh chemicals projected onto the carpet. And I love my technician Ben.
your crew did a very professional job!
Marcel did an exceptionally good job. He gave detailed information about was he would do and then went the extra mile to do a great job. This was the best result we have ever had from a carpet cleaning service.
From start to finish… great work
The process gives great results
Ben was very knowledgeable and professional. He did an excellent job! We will recommend to family and friends!
Friendly fast service.