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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Austin did a really great job. So glad to get the rugs cleaned after the lockdown.
Prompt. Professional. Excellent job.
On time, professional, and great work. Thanks!
I trusted our tech and thought he did a great job. But I have to mention this as it could have an adverse effect on someone else. He advised me that I should keep doors and windows open as much as possible as more fresh air and circulation would promote drying. And following that, probably just making small talk (which is totally fine), he asked what my plans were for the rest of the day. And I just thought, if I was the suspicious type, it could be taken that he encouraged me to leave my house unsecured and would know if I would be home or not. So this is not meant derogatorily towards him, he really was great! But in training it could be mentioned that those 2 statements following each other might cause concern for others. Make sense?
Thank you so much - we love Zerorez!
Everything. Carpets are always clean and look like new!
Great customer service, fair price! Gabriel was friendly and professional. My floor looks amazing!
The rug is a little damp still after 1 day of service but I thought Rudy was excellent.
Professional and courteous staff. Reliable.
good job
I know it was hard to do this in a mid high rise building were you have to drag all the equipments. Our small 1 bd condo was not vacuumed at all because he was only able to bring the wet vacuum. Even after I mentioned that there was a cat from previous renter. The guy was nice and worked very hard. So after he did his wet vac, the cats hair is till there, so we're ending up vacuuming it everyday to get rid of the cat hair. Just not satisfied
I am a repeat customer of zero Rez. The guys did a wonderful job and were courteous and professional. I highly recommend Zerorez!
Very professional, carpet looks great!
We have been using this company for a few years. They always do an amazing job
Timely, great follow through, good outcomes.
The employee who cleans the carpet
arrived on time, and did a great job.
Marcel is a real credit to your company!
You get a cleaning g service that is done well
Reliable ,on time and great Technition who did the work.
The technicians are professional and the cleaning process is very effective.
It cleans your carpets
Professional
Easy to schedule, friendly servicr
After renting out our home for the past 4 years the carpet was disgusting! Zerorez came in and did their thing and now the carpet looks amazing! My husband kept commenting on our "new carpet" He couldn't believe the transformation! We will definitely use them in the future!
Courtesy, prompt and friendly
We like the quality of work. Also having no residue is very reassuring
Efficient, courteous, and professional!
I have used Zerorez for imply because they do such a magnificent job on my carpets.Due to the efforts of one particular employee,my aging carpets look like new due to his skills.Also the method of cleaning is environmentally friendly
The technician Austin worked very hard to get all the stains out. No other carpet cleaning company does the job that Zerorez does!
Really heavy spots came out. Others had not removed them. Quick courtous moved dinning room chairsthat were heavy all over great job
Great quality service with very good employees.
Our carpet looks amazing and none of the spots have come back like they do with other carpet cleaners.