Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34674 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2021 — Rated 10 out of 10 by James Biery Zerorez Los Angeles
What do you like about our products and services?

The team was very careful with our furniture and our home. They carpet is so clean, fresh and looks great! The equipment and methods are much better than others we tried. This is our second time using Zerorez and we will be continue to use this service.

Report a concern   June 25, 2021 — Rated 8 out of 10 by M.S. Zerorez Los Angeles
What could we do to improve?

PPut back table and chairs for a woman who is 91 years old. Try a little harder to work on the living room carpeting. Chairs were done very nicely

Report a concern   June 25, 2021 — Rated 10 out of 10 by Steven Alt Zerorez Los Angeles
What do you like about our products and services?

Straight forward pricing with a perfected process. I will continue to use them every time

Report a concern   June 25, 2021 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

You CLEANED my carpet!

Report a concern   June 25, 2021 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Great employee

Report a concern   June 24, 2021 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Great technician, very knowledgeable, good product!

Report a concern   June 24, 2021 — Rated 10 out of 10 by Gayla Rothi Zerorez Los Angeles
What do you like about our products and services?

Amazing customer service. Great job. Very professional. Was very committed to getting everything clean. Will now be my carpet cleaner go to!!!

Report a concern   June 24, 2021 — Rated 10 out of 10 by Renee Sheehan Zerorez Los Angeles
What do you like about our products and services?

Finally all the spots are gone.

Report a concern   June 24, 2021 — Rated 0 out of 10 by W.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The cost of the service seems high.

Report a concern   June 24, 2021 — Rated 10 out of 10 by Sheri Jules Zerorez Los Angeles
What do you like about our products and services?

They did a very good job in shampooing the stains out.

Report a concern   June 24, 2021 — Rated 8 out of 10 by C.E. Zerorez Los Angeles
What could we do to improve?

Couches were cleaned well but the dog stains on the carpet didn’t go away.

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Matt Hammond was very thorough He called my home to advise he would be there in the nxt 1/2 hr
Was very polite and informative did an awesome job
You have a great employee in your company!
No residue and the carpet was dried by morning (came at 4:00 pm
I vacuumed the carpet the nxt morning and it was the real proof that it was very clean!
Thank you again I would recommend Zerorez to all my friends.
J R Dana Point Calif 6/23/21

Report a concern   June 23, 2021 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service

Report a concern   June 23, 2021 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Efficient, friendly, respectful employees. Fresh, clean carpets.

Report a concern   June 23, 2021 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Thoroughness of job and technician communication.

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Rudy came when he promised and did a great job.

Report a concern   June 23, 2021 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Good cleaning and good service.

Report a concern   June 23, 2021 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Austin was on time, friendly and efficient. The floors look great.

Report a concern   June 23, 2021 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent results. Professional service. Polite servicemen.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Leslie Hallimore Zerorez Los Angeles
What do you like about our products and services?

Zerorez has been cleaning my carpet once a year for the past 10 years and they never cease to amaze me how well they get stains out of the carpet (I have a dog and young grandchildren…accidents happen). The technicians are always prompt and give a heads up call before arriving, and friendly. Special thank you to Eric who came out twice in past two months after my dog was ill and puked everywhere (she’s fine now).

Report a concern   June 22, 2021 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Professional
On time
Good job

Report a concern   June 22, 2021 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Sergio was the BEST.
Very professional, polite, clean and careful.
Carpets look great.

Report a concern   June 22, 2021 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

I have always liked the “no soap” method.

More importantly, I want to take this opportunity to let you know that our technician, Ramiro, was the best technician you have ever sent. He went above and beyond any tech we have ever had (he actually moved a couple of pieces of furniture)! In addition, the day he was here was a very hot day but he had the most positive attitude regarding his work and your company. I hope Zerorez accommodates customer requests because I would like to have Ramiro from now on.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Aggie Winston Zerorez Los Angeles
What do you like about our products and services?

Your service is dependable and offers quality cleaning economically, love your special offers. I appreciate being notified things were running a little late Your technician, Marcel was friendly, did a very thorough job and paid attention to my requests. The carpet stairs especially benefit and the whole carpet looks great and I'm very happy after waiting months due to the Pandemic!

Report a concern   June 21, 2021 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Sal, who did the work on our couches and chairs, was very polite and helpful and explained how we could take care of our furniture.

Report a concern   June 21, 2021 — Rated 8 out of 10 by P.D.M. Zerorez Los Angeles
What could we do to improve?

Take a little more time with the deep stains

Report a concern   June 21, 2021 — Rated 10 out of 10 by Monica Duenez Zerorez Los Angeles
What do you like about our products and services?

Sergio was our tech and he did a great job! We'll use him again!

Report a concern   June 21, 2021 — Rated 10 out of 10 by Victoria Thomas Zerorez Los Angeles
What do you like about our products and services?

Zerorez treatments leave my carpets looking brand new, with no sign there were ever any spots at all. Victoria Thomas

Report a concern   June 21, 2021 — Rated 0 out of 10 by C.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

After putting 50% of the payment down, i was scheduled for installation of skylight window coverings. No one showed up because your company claims to have lost the product. 5 days later, I still haven't received any news on the status of the installation. Troublesome, don't you think?

Name removed

Report a concern   June 21, 2021 — Rated 10 out of 10 by Victoria Mohutsky Zerorez Los Angeles
What do you like about our products and services?

Clean products always, great workers with awesome work ethic.


Privacy Policy