Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34873 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2021 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Stubborn stains on couches were removed. Travertine was returned to it's original color:even inside all the nooks and crannies.

Report a concern   July 10, 2021 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

Did a great job in just a short period of time I am very happy with how clean everything came out.

Report a concern   July 10, 2021 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

The service was very fast and left the tile floor and grout amazingly clean. I would highly recommend this company.

Report a concern   July 9, 2021 — Rated 10 out of 10 by Steve Coates Zerorez Los Angeles
What do you like about our products and services?

Very helpful and easy to understand

You can send him anytime

Thanks

Report a concern   July 9, 2021 — Rated 10 out of 10 by K.E. Zerorez Los Angeles
What do you like about our products and services?

Brett did an excellent job on my carpets!!

Report a concern   July 9, 2021 — Rated 10 out of 10 by Karen Jones Zerorez Los Angeles
What do you like about our products and services?

The technician were professional and diligent in their work.

Report a concern   July 9, 2021 — Rated 3 out of 10 by A.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You are good but way too expensive. $400.00 for probably 600 sq feet and 2 rugs... I can't afford to use you again.

Report a concern   July 9, 2021 — Rated 0 out of 10 by J.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician did not bring a vacuum cleaner and told me the dark spot may not come out clean when other companies promised the spot would be removed. The guy left without informing me that he was leaving so I had to hire another company which did an excellent job taking almost 4 hours cleaning.

Report a concern   July 9, 2021 — Rated 10 out of 10 by K.O. Zerorez Los Angeles
What do you like about our products and services?

easy to schedule, technician prompt and courteous. Outcome was excellent, what's not to like?

Report a concern   July 9, 2021 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Eric was quick and thorough and did an excellent job.

Report a concern   July 9, 2021 — Rated 8 out of 10 by R.G. Zerorez Los Angeles
What could we do to improve?

3 areas cleaned. process was super fast, compared to the 2 other times I used your service.
No bottle of spot remover given like previous cleanings.

Report a concern   July 9, 2021 — Rated 10 out of 10 by Terry Jonisch Zerorez Los Angeles
What do you like about our products and services?

Reliable, courteous and reasonable.

Report a concern   July 9, 2021 — Rated 10 out of 10 by Monica Duenez Zerorez Los Angeles
What do you like about our products and services?

Quick and great results!

Report a concern   July 9, 2021 — Rated 10 out of 10 by K.O. Zerorez Los Angeles
What do you like about our products and services?

Quick, easy and friendly customer service.

Report a concern   July 9, 2021 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

everything

Report a concern   July 9, 2021 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

The technician was very good. He was knowledgeable and very nice. The carpet looks fantastic

Report a concern   July 9, 2021 — Rated 10 out of 10 by Carl Smith Zerorez Los Angeles
What do you like about our products and services?

I like they they are chemical-free. I like that they leave less water in the carpet than alternatives. The results can be surprisingly good.

Report a concern   July 9, 2021 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

I have severe allergies & was very happy that the alkaline water was used and no chemicals! I was very pleased with the results!

Report a concern   July 9, 2021 — Rated 10 out of 10 by Stephanie McClellan Zerorez Los Angeles
What do you like about our products and services?

I liked that my technician, Jeremy, was on time and professional. He did a thorough job and also got it done quickly. My carpets look like new!!

Report a concern   July 8, 2021 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Our carpet looks amazing and none of the spots have come back like they do with other carpet cleaners.

Report a concern   July 8, 2021 — Rated 10 out of 10 by Tom Veal Zerorez Los Angeles
What do you like about our products and services?

Austin did a really great job. So glad to get the rugs cleaned after the lockdown.

Report a concern   July 8, 2021 — Rated 10 out of 10 by Joann Markham Zerorez Los Angeles
What do you like about our products and services?

Prompt. Professional. Excellent job.

Report a concern   July 8, 2021 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

On time, professional, and great work. Thanks!

I trusted our tech and thought he did a great job. But I have to mention this as it could have an adverse effect on someone else. He advised me that I should keep doors and windows open as much as possible as more fresh air and circulation would promote drying. And following that, probably just making small talk (which is totally fine), he asked what my plans were for the rest of the day. And I just thought, if I was the suspicious type, it could be taken that he encouraged me to leave my house unsecured and would know if I would be home or not. So this is not meant derogatorily towards him, he really was great! But in training it could be mentioned that those 2 statements following each other might cause concern for others. Make sense?
Thank you so much - we love Zerorez!

Report a concern   July 8, 2021 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Everything. Carpets are always clean and look like new!

Report a concern   July 8, 2021 — Rated 10 out of 10 by J.A.M.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, fair price! Gabriel was friendly and professional. My floor looks amazing!

Report a concern   July 8, 2021 — Rated 10 out of 10 by Janice Boswell Zerorez Los Angeles
What do you like about our products and services?

The rug is a little damp still after 1 day of service but I thought Rudy was excellent.

Report a concern   July 7, 2021 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Professional and courteous staff. Reliable.

Report a concern   July 7, 2021 — Rated 10 out of 10 by M.D.S. Zerorez Los Angeles
What do you like about our products and services?

good job

Report a concern   July 7, 2021 — Rated 8 out of 10 by R.B. Zerorez Los Angeles
What could we do to improve?

I know it was hard to do this in a mid high rise building were you have to drag all the equipments. Our small 1 bd condo was not vacuumed at all because he was only able to bring the wet vacuum. Even after I mentioned that there was a cat from previous renter. The guy was nice and worked very hard. So after he did his wet vac, the cats hair is till there, so we're ending up vacuuming it everyday to get rid of the cat hair. Just not satisfied

Report a concern   July 7, 2021 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

I am a repeat customer of zero Rez. The guys did a wonderful job and were courteous and professional. I highly recommend Zerorez!


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