Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35015 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2021 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Great service, polite

Report a concern   August 4, 2021 — Rated 9 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

After the carpet cleaning, it was totally clean and dried very quickly. No odor after cleaning. The technician was knowledgeable, professional, and friendly.

Report a concern   August 4, 2021 — Rated 0 out of 10 by C.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not happy with the results. Have been very happy in the past but not this time.

Report a concern   August 4, 2021 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Fast service, well organized

Report a concern   August 3, 2021 — Rated 10 out of 10 by Ardith Haase Zerorez Los Angeles
What do you like about our products and services?

I like that your product does not have harsh chemicals that leave residue on the carpet after it is cleaned. Also, once cleaned, it does not take long for the carpet to dry and can be walked on.

Report a concern   August 3, 2021 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Technician was very friendly and knowledgeable

Report a concern   August 2, 2021 — Rated 10 out of 10 by Nicole Fulton Zerorez Los Angeles
What do you like about our products and services?

Great service, very pleasant and responsive. Extremely happy with our carpets!

Report a concern   August 2, 2021 — Rated 10 out of 10 by Lauren Hundley Zerorez Los Angeles
What do you like about our products and services?

Very convenient and my carpet looks amazing!

Report a concern   August 2, 2021 — Rated 0 out of 10 by J.O.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Honestly I wasn’t impressed at all. I had high hopes but the urine smell was still there and other cleaning companies did a much better job at going over the area multiple times. I don’t get any fragrance from any company either. I cannot do fragrance maskers.

Report a concern   August 2, 2021 — Rated 10 out of 10 by John Nellessen Zerorez Los Angeles
What do you like about our products and services?

well done

Report a concern   August 2, 2021 — Rated 10 out of 10 by Jon Rider Zerorez Los Angeles
What do you like about our products and services?

Clean an no residue

Report a concern   August 1, 2021 — Rated 10 out of 10 by Celeste Bethea Zerorez Los Angeles
What do you like about our products and services?

Carpets dry quickly and Looknew again

Report a concern   August 1, 2021 — Rated 10 out of 10 by Roberta Barcalow Zerorez Los Angeles
What do you like about our products and services?

Zerorez Service was very professional. The staff confirmed my appointment, was easy and flexible when I needed to reschedule and add area rugs. Eduardo arrived on time and was courteous. I suggested he park in my driveway, but he said his truck was slightly leaking grease and didn't want to stain my driveway, very thoughtful. He worked thoroughly and did a great job. I waited a few days to see how the carpet and rugs would feel with the Zero Residual product. I am exceptionally pleased with the results. The carpets are CLEAN, soft, and I feel no residual soapiness. I am confident they will look good for a long time! In the past, after carpets were cleaned they were worse than before, I'm sure due to soap residue. I also had my LazyBoy recliners and my area rugs cleaned...they sparkle like new! I highly recommend Zerorez!!

Report a concern   August 1, 2021 — Rated 10 out of 10 by Leeanna Beron Zerorez Los Angeles
What do you like about our products and services?

The carpet has never been cleaner!

Report a concern   August 1, 2021 — Rated 10 out of 10 by T.I. Zerorez Los Angeles
What do you like about our products and services?

He worked so hard. Great attitude

Report a concern   August 1, 2021 — Rated 10 out of 10 by Linda Stafford Zerorez Los Angeles
What do you like about our products and services?

Very professional. Got stains out that I thought never would. Highly recommend them.

Report a concern   August 1, 2021 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

the guys did a great job, the sofas look good as new

Report a concern   July 31, 2021 — Rated 10 out of 10 by Y.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks great. Worker arrived on time and was very courteous. Love the fact that harsh chemicals are not used.

Report a concern   July 31, 2021 — Rated 10 out of 10 by JoAnn Banks Zerorez Los Angeles
What do you like about our products and services?

Non-toxic! The rugs and couches are clean but don't smell like perfumes or cleansers! Thank you so much!

Report a concern   July 31, 2021 — Rated 9 out of 10 by M.C.J. Zerorez Los Angeles
What do you like about our products and services?

Thorough job, great service. Cleaning is safe no harmful chemicals.

Report a concern   July 31, 2021 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Tech came on time (even early). Did a good job.

Report a concern   July 31, 2021 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

Everything. Clean's flawlessly and without residue or fragrance.

Report a concern   July 31, 2021 — Rated 10 out of 10 by R.T.W. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   July 31, 2021 — Rated 10 out of 10 by Sharon Nevins Zerorez Los Angeles
What do you like about our products and services?

Very happy with Zero Rez last time as was my neighbor. The carpet person that came here last time was just great. So thorough, efficient and helpful. His name was Curt, and will definitely ask for him next time. Happy to recommend Zero Rez.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Sue Crawley Zerorez Los Angeles
What do you like about our products and services?

Jeremy was prompt, courteous, did agreat job.

Report a concern   July 31, 2021 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service and product

Report a concern   July 30, 2021 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Very clean, employees are always on time and courteous and aim to please,

Report a concern   July 30, 2021 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Great service and the tech was punctual, friendly, professional and did a great job.

Report a concern   July 30, 2021 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Clean, friendly, knowledgeable, take the extra step to make sure the job is great.

Report a concern   July 30, 2021 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Nice, professional, responsible technician. On time. Very clean carpet.


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