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based on 34674 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A totally different approach to carpet cleaning. Watched some videos on line
about this service. It was recommended to me by my contractors who where
doing a remodel of the kitchen because of flood damage. During this period
the carpeting got very dirty in other areas of the house along with floor tiles
in the adjoining room. The carpets
came out first class. We were very pleased, and would recommend this sevice
to anyone.
Andrew did a great job! He was very thorough and we are very pleased! We’re definitely going to use Zerorez again! Thank you Andrew!
After cleaning, my carpet feels so soft and smells clean. The technician who comes is polite, friendly, and works efficiently. He is knowledgeable and answers any questions I may have
My carpet was very dirty due to a tenant not caring. I thought it may have to be replaced. Gabriel did a fantastic job and my carpet looks wonderful. No need to replace it.
Excellent cleaning but safe for pets.
Price
Very professional. However, several stains have reappeared today (only 24 hours since cleaning). Would like Eduardo to return if possible.
Very prompt and courteous treatment by Sergio. Did a great job cleaning as well. Called before he came which I appreciated!
Prompt and courteous service. Took great care in covering floors and wood. Courteous and informative. Would use again. Highly recommend.
The technician was great. He protected my sofa from the hose. And he protected my wooden floor from getting wet.
My carpet did take longer to dry… for it to completely dry was 2 days.
Jeremy did a great job
Booking process was very smooth
Arrived on time as promised and call in advance
Entire process was very smooth
Carpets get really clean.
Since I have dogs, the aspect of zero residuals is important to me.
Romero, our technician was amazing and a true professional.
Austin was great .. did an amazing job on my sofa and carpet.
Carpet is finally clean!
Efficient, effective, great customer service, careful when moving furniture.
My couches came out beautiful and Sergio was a pleasure.
Capable & responsive, Zerorez does a great job
Our carpets look great!! Ashamed to say that the last time we had our carpets cleaned was in 2019. Today, Matt H. from Zerorez came out and boy did he do an awesome job! They don’t use all the soapy chemicals in their machines that leave your carpets feeling like sticky cardboard. They use a pre-treatment spray and Alkaline water that is heated up to 200° which helps to break down the grease, dirt and stains. Matt also answered all my questions with great knowledge. So happy with Matt and Zerorez. We will be repeat customers from now on.
Service: Clean carpet
Friendly service and courteous staff! Wonderful job getting out the stains in our 16 year old carpet!
Friendly customer service and my carpets always look great!! I've used Zerorez for many years.
Service was great! Technician, his name is Sergio, was very nice.
He explained everything and was knowledgeable.
Austin came on Saturday, 5, 2021 promptly and did an excellent job on my carpets! Austin was polite, worked extremely hard and left, saying how he would work again on a very bad stain in my TV room!
Thank you,
Rev. Dr. Vicki C. Orr
On time And a good job
Effective and affordable
Efficient, thorough, polite and courteous. Pleased with the results. Thank you.
Rudy was very professional and my carpets look brand new.
The carpet expert was helpful and worked HARD.
A very nice man.
No chemicals, quick, professional and thorough cleaning! I can usually get an appointment fairly quick and with friendly service! Thanks for a great job Sergio!