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based on 34874 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time!
Thorough cleaning!
Carpets look like new!
The person, Jeremy Adams arrived on time and did a good job.
Carpet is streaked and yellow.
Brett, he gentleman who cleaned our home, is exceptionally polite and pays tremendous attention the quality of service he provides.!! I wish for zerorez to recognize his efforts and exceptional customer service..
Ryan was really good… professional, courteous, helpful
I was very pleased that Rudy, our technician, phoned about 30 minutes prior to the scheduled appointment and arrived on time. He did a very thorough job and explained the benefit of the Zerorez premium fiber carpet protection, which we purchased. My wife were very pleased with Rudy, and our carpet looks just great.
Great service, very easy to schedule and very thorough. Pleasant, respectful technician who explained things well.
Carpet is cleaned beautifully with minimal dry time. Employee great to work with.
The process is exceptional--even on my 30 year old white carpets. The techs are polite, helpful, hardworking, and they want to please!
Clean! Don't have to worry about chemical smell or residue and very fast drying time.
Scheduling isn't always smooth but technicians like RUDY are so thoughtful and accommodating that we keep coming back. We use ZeroRez for the quality low impact cleaning that respects health and the environment.
I like to get phone updates about arrival time of the technician. The work gets done in a satisfactory way. The pricing is reasonable.
Technition Lee was very knowledgeable and professional. I could tell that Robert had trained him.
Sergio did a great job of cleaning our polyester carpet. He is courteous and very professional. The carpet definitely came back to life after he was done. I would highly recommend Sergio and Zeroez because of the job he did!!
Courteous technicians, great results
For the first time, I was not happy with your representative.
He moved some pieces of furniture and told me to slide them back when the carpet dried!
He also didn't do the thorough job like other representatives have
We loved Marco! My house feels like a brand new clean house!! Marco was so professional and clean. Thank you for everything
Several of the dark soiled spots, which your rep described as “spots” rather than stains, went from dirty to yellow-orange looking stains after drying. I have a voice message in to him to see what can be done. BTW, Gabriel was a very good man.
The gentlemen who performed the service I requested were polite, courteous, and met my needs efficiently.
Everything
Very good job. Hard working and professional. Answered all my questions.
Matt, our technician does a great job.
Third time using their services and highly recommend. Very professional, and dries faster than conventional carpet cleaning.
The products are fantastic and my tile floor and carpets look beautiful!
Technician was very courteous and efficient!
Great customer service, quick, and super efficient. Got stains out that I thought would never come out!
Technician was very professional and friendly.
Easy and effective solution.
Your company confirmed my appointment. Your technician called to confirm and let me know he was on his way. He was prompt, friendly and got the job done quickly. It was a great experience.
Love the professional customer service and the way my carpets are thougherly clean and quickly dry. I have been a customer for years and always look forward to getting my carpets cleaned. Thank you for your service.