What our clients think of us!

personnel on time, friendly and efficient. no chemicals. rugs and sofa looks good

I was amazed to see my dirty white carpet come back to life. Have already recommended zerorez to my brother.

Austin did a great job! Our carpets and rugs look great!

I scheduled cleaning as I often have for many years. I spoke to Janella on 7-21 and the price was quoted at $378.00, so I gave her the go ahead. When the technician was done cleaning he changed the fee to $418.00 claiming that we had oversized area. All these years you have quoted and never changed your prices before so why start now an upset your customers. Would I recommend you to my friends and family? Right now no, until you honor the price you quoted me and I agreed to. Please make it right.

Sal does a great job making my carpet look like new

fast and carpet looked when done.
took out some serious stains

Thank you for getting out all the spots from our carpet. It looks and feels like a much newer carpet.
You’re the best!😊

I found the price a little high, but I'm satisfied with the work done. None of the spots have come back, at least at this time.

I liked you brought your own water and hauled dirty water away and dump down gutter or sewer. Associate was polite, knowledgeable and friendly.

Got my carpet very clean

Our carpets look brand new! The technician was nice and did a great job!

Very good job

I had a wonderful experience! Your tech was a real gem. He was available earlier than expected and ask if we were ok with a earlier arrival. We were happy to get it started early. He was very knowledgable and efficient! WE WILL RECOMMEND YOU Without hesitation! He did an excellent job! Thanks for taking good care of us.

Zerorez changes the price at time of arrival on multiple occasions even after having a written quote. Zero Rez has records of scope of work and know what to expect, but still changes written quotes.

Zerorez equipment is unreliable. We have had three different occasions where equipment fails and caused us the consumer to accommodate.

I would not refer zero rez. I am giving zero rez a 0.

Also did not get stain out.

I like the way my carpets look when you're done. I also like that they are not soggy. I've never been disappointed with Zero Rez and have recommended them to my friends.

Lack of service. Lack of help. Please let me explain, I had a text conversation with someone who represented him self as the service representative I had in my home a few years ago. He was very nice, and did a good job, I felt comfortable with this individual. He did a very good job. I had asked about the ability of help moving furniture. That it was something I had to have help with if I was to make an appointment. The appointment was made, Jorge came out; who is this Jorge, he wasn't the technician I had before, Jorge told me that guy died. When Jorge saw my carpet he shook his head in disgust, please note, that this was in a high traffic area. Yes I know I have people and pets living in my home. Stuff happens! It's an older carpet, I don't expect miracles. I have stains even from the last guy, but I saw he really tried to pull as much as he could on each and every stain. But this time, I noted the lack of hustle or try. Jorge wouldn't even help me move a stick of furniture, at one point he wanted to reschedule, he walked away, I found him standing at his van. I a senior, with health issues, moved things so he could clean, He was done very fast. I paid by check, at this point I just wanted him gone. The next day when my contractor came in to do some work, He couldn't believe I had had my carpets cleaned already.

Very professional, fast and efficient!
Our technician Austin was very friendly and helpful!

Rverything

I had stain from using pet cleaner. It left residue and I had Zerorez come out to clean residue. It did the job and I am pleased.

The technicians are great. Rugs and furniture Stay clean for quite awhile. You can request your favorite technician.

The service was exceptional; he did a wonderful job; I like the feeling of the soft carpets after they have dried!

The customer service I receive and the quality of their cleaning.

Zerorez always does a great job. Very thorough. I love that’s there are no chemicals.

Chris, who came to our home, did his best with the equipment provided to him. I believe he had inadequate equipment to do the job well. The buffer could not get on either side of the toilet, behind the door or where the floor meets the wall. I had to get on my hands and knees with a toothbrush and clean where the floor meets the wall. Also, Chris did not have any dry blankets to put down on our carpet to protect it from water. I had to put down six towels, which created a lot of laundry for me.
Amber, in the office in Irvine, allowed me to pay less than the estimate for the work.

Eduardo

The tech removed all stains and the older carpet looks almost new again. Zerorez is by far the best carpet cleaner.

Service was very good. Technician very professional.

Austin was very thoughtful and professional. All stains were removed and carpets and upholstery were clean in timely manner.

Thorough, great communication, meticulous technicians, on time. Great email tips, updates, instructional videos.

In the past all Zerorez cleaning people have always moved my couches and other furniture this person had to be told and was irritated. Never experienced this in the past. Not sure if I’ll use your service again. Your employee tried to side step proper cleaning protocol. Very disappointed in your service. Not sure if I will use you again