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based on 35684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind representatives who called ahead and were on time.
I've had good experiences in the past with zerorez. This time, the operator was efficient but worked too quickly. I felt the rugs would have ended up cleaner if more time was dedicated.
Not sure I would recommend your company at this point and will probably go back to Expert Carpet Care next time.
Jorge was professional and worked hard to help me.
Rudy did a great job cleaning my carpets. Very thorough.
Professional and friendly.
very professional, on time, communicated well, excellent job
Sal and the team have always been so thorough and awesome!!! We are so appreciative for their hard work!! Thank you!!
The employees were very efficient and polite.
Prompt, courteous & the carpets look like new!!!
Excellent cleaning, quick drying time
Sal who came to my home to do carpets was great.
Love my carpet cleaner, Marcel. He’s honest, thorough and always helpful. He shows up on time and is very professional.
Brett, the technician is amazing! I ask for him every time I call Zerorez. The service is always the same.
Very pleased with a job well done. Your rep was very good. Will request him next time.
Our Technician, Austin, was timely, and professional. He provided information on a problematic stain. In addition have information to help speed up the drying time. Zerorez has been my carpet cleaning choice for many years.
All I can say is I will not be a returning customer. I was a happy repeat customer but this time was the worst.
Excellent work, good manner worker, answered all questions.
Chemical free, odor free. Carpet dries quickly. Marcel always does a great job.
Very well cleaned! Removed all plaudoh and slime stains. Carpet looked like new!
Always on time! Always a perfect result withy area rugs.
Sal and Anthony did an excellent job!! Thank you!
Everything was set up and executed just as promised. The carpet looks terrific!
Alex was stellar at customer service. Carpets and upholstery were very clean!
Christopher arrived on time and immediately went to work. We explained what we needed and he worked quickly, efficiently, and was very knowledgeable. He told us what to expect in the drying period, and supplied us with shoe protection. He was friendly and very thorough. We will ask for Christopher again with our next appointment.
Good service. The man that did the cleaning was very pleasant and cooperative. He did a good job
Fast and efficient.
Your guy did not show up twice, Friday & Saturday. We were having guests coming and we wanted the house to look good.
excellent staff. very good at what they do. so polite!
I was pressed with my services.
Cleans well