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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job, and they really aim to please.
Excellent service and technician was very friendly and helpful in explaining the process of cleaning.
Professional all the way!👏🏻👏🏻👏🏻
The results were significantly less than I expected and have received from other companies with the carpet in similar condition. The carpet looks no better after the payment of $183. I would like a refund so that I can get a company that uses more effective products and process for the type of cleaning I need. While I appreciate your company's commitment to environmental sensitive, but if your technicians know that your alternative methodology and the lack of using "chemically-based" solutions cannot provide the level of cleaning needed it should have been made clear before starting the service.
Zerorez is great! Worry free…no chemicals that can harm people or pets…considerate associates.
Professional representatives.
Great service person
Carpets were cleaned really well
This is the second time that I have had Zerorez clean my tile floors. I am very pleased with their work. My 30 year old tile floors look like new.
The ad I used was in the weekly money mailer booklet by mail. Austin was prompt and knowledgeable about how to maintain my carpet to last many more years.
Sal did a wonderful job. Checked in with me every step of the way to apply carpet protection; I will always call Zero Rez to clean my 2 kitty cat's home!!
I like the fact that Zerorez technician was able to get stains out of my carpet that were many years old, and do that using less chemical than my prior carpet cleaner!
Sergio was very friendly and polite. He explained the carpet cleaning process and was honest about the outcome of some of our spots. He worked very hard and made our tile and carpet look great. My only concern is Sergio had not been vaccinated against Covid. I had second thoughts being that he was in our entire home. I would have preferred someone vaccinated.
Your product dries really fast on carpets. We have wool carpets in several rooms and they were clean and dry the following day. Your service was a 10 plus Jorge called and said I will be there at 8:00 Jorge was here at 8:00. Jorge is a professional from greeting to saying what is going to do and gets it done with a smile on his face because he knows he is doing what he said and is proud of his work. We are so very pleased of the hard work and concern he had in taking care of our home.
Punctuality,efficiencies and satisfaction. I’m very please with your service. My technician Ramiro Nava was very professional and did an excellent job!
Everyone is so professional. They show up on time and my super old carpet looks great! Other services only last months until stains come back with Zerorez they’re gone forever!
We are a "die hard" Zerorez fan! We recommend them to everyone.
Efficiency of technician.
Our Technician was on time and very polite. The cleaning looks good. He took the time to ask if we saw any residual stains as he was cleaning. Also, addressed a couple of small spots in a different room. At this point, no spots have returned.
My carpets are always super clean when your techs have done the work. I have recommended your service to several others, Your employees are so nice!!!
The products were excellent. Sergio was exceptional.
NO Chemial residue......worker is efficient and pleasant......35 yr old carpet cleaned as good as can be hoped for.
I liked that the cleaning solution didn't give me a headache.
Romero was the nice gentleman that serviced my elderly mother's carpet.
Romero was above and beyond courteous and professional.
This man was unlike ANY worker that has come to my mother's house EVER. His extraordinary efforts to please my mother were remarkable. He was kind, thorough, meticulous, honorable and knew his job and equipment well.
What a fine example of a true professional.
Not only would we request your company in the future, we would also request to have Romero be the service man.
Thank you! My mother's carpet looks so, so much better.
Already submitted my positive review
The reservation process was very easy and the technician, Ben was so nice and professional. He did a great job!
We Cc only use Zerorez… always send professional staff personnel. They are in time, do a thorough job, no surprises and they are flexible if you want to add additional rooms. Thank you Zerorez, see you in a few months.
Merry Christmas
Timely polite fast
You were prompt and did a great job. Thanks so much Can't wait to see how clean my area rugs will be when you bring them back.
Everything & I Do Mean Everything Was Excellent!!
Our technician, Jacob, was polite, friendly and knowledgeable. He answered all our questions and explained what we could expect afterward in areas with pet stains. He wanted to be sure we were pleased with his work before he left.
Great job, tech was very nice and thorough!