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based on 35012 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No upsell.. Beautiful job! Arrived on time.
Prompt, courteous and efficient
Our technician was. Prompt, efficient and friendly.
The worker was cureous and effecient. He politely answered our questions.
The technician was very polite and called to say when he would arrive. Our floors were filthy and now they are beautifully clean.
The person who cleaned our floors was not truthful about the drying time. He said they would be dry in 6-8 hours. As of now, 32 hours later, some of the flooring is still wet!!! Unacceptable!!
Sergio did an amazing job. Carpets look like new and no smell or crunchiness. He is a hardworking, honest and thorough employee. Happy to recommend.
No chemicals to collect dirt on carpet
the carpet cleaner did a good job
They did an excellent job cleaning my carpet.
Technicians are very professional and are efficient
It seems to have worked well.
We like the fact that there are no chemicals but the carpet comes out clean!
He did a wonderful job and I plan on doing more with this company. I am very pleased
Great customer service. Always on time. Always do a professional job. Take time to explain.
I was really hoping to have a good experience with you guys but it’s been 2 days and my carpet still wet and smells can you guys re-clean my carpet or what can you do to take the smell out
Let me know
Phone number removed
Zerorez was great! The service tech showed up at the time stated, completed the work promptly and thoroughly, and was very professional. My floors look amazing and we are very satisfied with the quality of service.
Very professional and does great work
Friendly, efficient, knowledgeable, took care
Steam
Everything was wonderful
to whom it may concern:
Today I had a technician, Jacob, come to the house and clean our tile and one room with a rug.
Jacob was so respectful and very courteous. He did a very thorough and excellent job. I would definitely have Jacob come back.
Romiro did an excellent job of cleaning our carpet, paying attention to all areas. He recommended a possible solution to another carpet issue we had, which we will try.
They did a great job like always
I was very impressed with the service tech, Eduardo V., and how clean the carpet was when he was finished.
Have had Zerorez several times previously. Found the carpet considerably slower to dry this time, however. Wondering about this difference . . .
We were very happy with the technician, Andrew and the outcome of our carpet and chairs. We will definitely use the services of Zerorez and recommend the company to our friends.
Name removed
I like that you are environmentally aware. My carpets look much better than with any other company. I really like Eduardo, the cleaner. He is thorough and takes pride in his work.
The products and services work! And the staff and technicians are always polite and accommodating :)
Austin provided great servicd
excellent service, from scheduling to the actual day of service.