Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2021 — Rated 8 out of 10 by M.H. Zerorez Los Angeles
What could we do to improve?

Prepare carpet by spraying adequately before starting cleaning.

Report a concern   December 6, 2021 — Rated 8 out of 10 by V.N. Zerorez Los Angeles
What could we do to improve?

Return furniture to appropriate spots after cleaning.

Report a concern   December 6, 2021 — Rated 10 out of 10 by Pat Wingo Zerorez Los Angeles
What do you like about our products and services?

My carpet was very dirty and within 20 minutes Chris had it very clean and I'm very happy.

Report a concern   December 6, 2021 — Rated 10 out of 10 by Patrick McGee Zerorez Los Angeles
What do you like about our products and services?

Prompt and thorough service. Couch looks great. I’ll definitely use Zerorez again and recommend them.

Report a concern   December 6, 2021 — Rated 9 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

No soap.
Professional worker

Report a concern   December 6, 2021 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

The process/product cleans carpet without leaving any residue.

Report a concern   December 6, 2021 — Rated 10 out of 10 by T.Z. Zerorez Los Angeles
What do you like about our products and services?

Excellent performance for many years.

Report a concern   December 5, 2021 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, great customer service

Report a concern   December 5, 2021 — Rated 10 out of 10 by Dale Trow Zerorez Los Angeles
What do you like about our products and services?

Efficient booking. Professional service. Great results.

Report a concern   December 5, 2021 — Rated 6 out of 10 by L.R.Q. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The ZR service was to clean our wood floors, but there were still food dibrie remaining after the apparent cleaning. We did not notice till he was gone. You can provide a partial credit against our next service to make it right.

Report a concern   December 5, 2021 — Rated 10 out of 10 by Rebecca Fowler Zerorez Los Angeles
What do you like about our products and services?

Courteous, professional, on time, good job.

Report a concern   December 5, 2021 — Rated 10 out of 10 by P.S.M. Zerorez Los Angeles
What do you like about our products and services?

Professional, on time and very clean.

Report a concern   December 5, 2021 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Great product & very good service by Brandon.

Great Job !!!

Report a concern   December 5, 2021 — Rated 10 out of 10 by Linda Stock Zerorez Los Angeles
What do you like about our products and services?

Eduardo gets my carpet cleaner than any other company. I like that you are ecology friendly, also.

Report a concern   December 5, 2021 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

Friendly, timely and efficient

Report a concern   December 5, 2021 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Quality work. Reliable.

Report a concern   December 5, 2021 — Rated 3 out of 10 by M.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Kid did not offer to help a 75 year old move couches told us he would clean dirty traffic area twice and now they have to come back again to fix what they didn’t do in the first place.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Adrian Collazo Zerorez Los Angeles
What do you like about our products and services?

Very professional service and technician very polite , specially Sergio who dod a great job on our house

Report a concern   December 4, 2021 — Rated 10 out of 10 by Susan Belson Zerorez Los Angeles
What do you like about our products and services?

Professional people that are conscientious and courteous

Report a concern   December 4, 2021 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional, good worker, excellent results. I’ve used Zerorez in the past and my carpets stay cleaner longer.

Report a concern   December 4, 2021 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

GOOD SERVICE

Report a concern   December 4, 2021 — Rated 9 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

I appreciated that the service rep texted me and was able to book an appointment in this same manner. The technician was friendly and worked quickly! The carpets looked good and I am very pleased that the stains haven't come back yet as I assume they might eventually!

Report a concern   December 4, 2021 — Rated 10 out of 10 by Cathy Ravenstahl Zerorez Los Angeles
What do you like about our products and services?

Prompt and carpets look great.

Report a concern   December 4, 2021 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Good job of cleaning for a reasonable cost

Report a concern   December 4, 2021 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

No chemicals, friendly, reliable and excellent service

Report a concern   December 4, 2021 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

On time and friendly. Carpets look great!

Report a concern   December 4, 2021 — Rated 10 out of 10 by Irene Snyder Zerorez Los Angeles
What do you like about our products and services?

Zerorez technicians are friendly, professional, and quick!

Report a concern   December 4, 2021 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Hi,

I just wanted to let you know that Marcel did a fantastic job cleaning our carpets!

He was very professional and really took pride in his work. It didn't seem like it was just a job to him. It seems like it is a calling.

He was very thorough in explaining the process and made it easy for a customer to understand.

I was pleasantly surprised to see a couple of pet stains were gone. We just were getting ready to move in, so I expected that stains had been there for years and that they were permanent.

If I have need to get our carpets cleaned again, I will call Zerorez again and ask for Marcel.

Report a concern   December 3, 2021 — Rated 0 out of 10 by I.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I don’t know why there’s still a nasty smell after the cleaning.
It’s been 33 hours?

Report a concern   December 3, 2021 — Rated 10 out of 10 by Kathryn Deiters Zerorez Los Angeles
What do you like about our products and services?

We are very happy with the service we received. Our carpet has had a rough time, due to an elderly dog. But our carpet is now beautiful and our home smells fresh again!


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