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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We haven't had our tile professionally cleaned since it was installed 25 years ago. The grout had changed from white to dark grey. Once the tech finished with the cleaning process the tile and grout looked brand new again. And instead of using harsh chemicals, they use specially treated water. The house smelled like oranges when they were done.
We'd give a score of "10", but after the sealer dried we can see smudges on many of the tiles. So we're going to have to hot mop the whole floor.
Brett Spence is an excellent representative for your company. His work is thorough and our carpets (and kitchen tiles this time too) make our home feel brand new. We recommend you highly.
Great service, good prices, and my carpet and furniture are always impeccably clean.
The carpet cleaning service was quick, efficient, & effective.
They always get my carpets clean and the technicians are very professional!
It is very good at eliminating pet stains, they do a very good job overall.
This was the BEST carpet cleaning service we have ever used! It dried faster than other services we’ve used and got our old carpet cleaner than we thought it could be!
Jacob was great, on time, polite, helpful and friendly. The coffee stain, after 2 attempts to remove it, proved not removable by your company, so Jacob said. Then why have I been able to remove it with another store bought product with only one attempt? That's why I would not use your services again. Yes, the rest of the carpets were cleaned well.
I have,for years,had the same technician,Sal,so I can only give my opinion from my experience with him.His work is magnificent.He is able to make my carpets look like new,and given that they are 25 years old,that is quite a feat.Apart from his excellent work,Sal is a very likeable and well rounded person and I enjoy meeting him
Reasonable pricing, excellent service from Marcel, and good looking results!
Zero Rez does excellent work and stands behind their product.
hi...your cleaner was super nice. but there were still some stains left on my couch which i had hoped he could get out. haven't had a chance to call about it. too busy! but they weren't terrible stains...just lighter areas and i thought for sure they would be addressed...but weren't.
Our Service Technician was very professional, informative, and on time for the appointment. The carpets were cleaned, and we were provided with information and footwear to protect carpets during the final drying time. We would definitely recommend Zerorez, and we intend to use them again for any future cleaning needs.
Once again my carpets bright & clean, thank you,Eric.
The technician, Sal who came to my home on Dec 29 was wonderful. He let me know exactly what he was going to do, then he did it.
He cleaned my downstairs tile floor beautifully and I'll definitely be keeping it up with regular visits.
He also recommended that I do my outside patio and I'm going to follow up soon for him to do that.
He also advised that Zero Rez cleans rugs and I've already reached out to you to take care of that.
My only wish was that I'd taken a before and after photo as the difference was unbelievable and keep in mind I just had the new tile installed in August.
Job well done
Professional and courteous and magical stain removing capabilities
Very polite, quickly finished, rugs were cleaned very well.
Great service
Attention to detail
It was efficient! The carpet looks and feels good. Jacob, the technician, was terrific!
Brett was spectacular. I will highly recommend him to anyone that is going to use Zerorez! He was extremely nice and polite, and also did a fabulous job in an extremely efficient manner!
We’ve been using Marcel for years. He always does a thorough job on our carpets. They always come out looking new again!
The carpet didn't have a consistently clean look when dried. No spots, just like not everything was gone over evenly.
Technician was prompt, courteous, and knowledgeable. Customer service was fabulous!!!
Always do a good job
No chemicals and no smell! The technicians are always courteous and do a thorough job. I would never use anyone else to clean my carpets
Ramiro Nava did a fantastic job. Give him a raise!
As always…….excellent customer service and sal, such a beautiful clean! Will definitely refer you guys out again and again……We are putting in new floors and so happy you guys can clean them also! Greatest thanks 🙋♀️
They arrived on time and were very professional. My carpets look great .