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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional staff. Clean working standards. Great technician
Overpriced. At $408 for a 1320sqft is way over-priced, especially it is not even that clean after cleaning. If its turned out very cleaned, then we would be happy. It turned so so for a premium price tag. We are disappointed.
There are several spots where the dogs had urinated. These areas show up with a black light. I assumed your cleaning would eliminate these areas. After your technician left a looked at the areas with the black light and they are all still there. Therefore I can only assume that your process does not go deep enough into the carpet or is not effective in doing so.
There was no oder, carpet looked freshened up
Great service, friendly professional technician.
The products leave the carpet clean and fresh, softness returns as if new. Thank you.
Professional and great service!
Products are clean and effective. Services are excellent.
I have had Zerorez clean my carpets the last three times and am amazed each time at how long the carpet looks as good as new. The water and solution they use does not attract dirt or discolor my carpet. I am also happy that they show up and finish in the time frame promised. I highly recommend them.
Residue free cleaning. Thanks Austin!!
The representative was VERY knowledgeable and explained every step of the process.
Seemles project. Tech was friendly and efficient.
Would highly recommend this service to anyone.
I have a puppy who has been learning how to be potty trained. Those spots are now all gone! The carpet looks new, although it is 14 years old!
Excellent service and beautiful results. The technician was very friendly and professional. He did a fantastic job!
The tech was very polite, efficient and effective.
The service people who clean the carpets are clean, polite, and efficient. I like that they do not use shampoos or chemicals on the carpet.
Brett was awesome!
I feel that my carpets are cleaned in the safest and purest way, which is very important to me! Your technicians are always very professional and eager to please! Especially Sal from the other day and a few times before!! So considerate and willing to do anything to make me happy with his performance!
I will continue to recommend Zerorez to anyone looking for a great cleaning service!
Quick and thorough.
Matt is the best.
Did a nice job
Excellent job. Carpets refreshed and dried quickly. Wonderful customer service.
Sal was very professional looking, and very professional all around. We just had a bad experience with Coit and will never use them again. Coit came to the door very unprofessional looking. They did not have any booties for themselves or my husband and I. Some of our carpet was brand new and Coit walked all over it with dirty shoes. We just wanted it sealed.
Then, Coit did not have bumpers for the corners and wrecked several of our walls and a dining-room chair they let their blue tube scrape blue onto our chair. They also got stuff all over our marble. The carpet actually looked dirtier that before Coit came.
We had an important home appraisal that we have to reaschedule
When Sal from Zerorez came, he had bumpers, he covered the marble with blankets and he had booties for himself and us! Sal we very knowledgeable, polite and professional. When Sal from Zerorez left, the carpet looked much cleaner than it did from getting cleaned by Coit a couple days prior. No chairs were wrecked, no marks on the walls and corners, and we didn't have to clean the marble over again. I am sticking with Zerorez!!!!!!!!
what was done is something I DO almost every day myself. I WANTED MY KITCHEN, LAUNDRY ROOM AND AN ADJACENT TOILET FLOOR SCRUBBED AND POLISHED that was the MAIN thing and was told that he didnt do that. I also wanted some kind of protection on my wood floors NOT POSSIBLE EITHER!!!! I PAID almost 500 dollars for almost NOTHING AND WOULD NOT RECOMMEND YOU EVER. VERY VERY VERY DISAPPOINTED.
Thorough, efficient, and pleasant to have in the house working on the carpets
They were on time and so thorough. They included some services for free and even cleaned my bathroom floor. Looks great.
A good job
Excellent but a little pricy.
no chemicals, no residue that acts like a magnet for future dirt to stick to.
The service was efficient! The technician was very courteous and effective.