Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Julie Hettmann Zerorez Los Angeles
What do you like about our products and services?

Bret was professional, efficient & courteous. He did a fabulous job on our carpet. This is, by far, the best method of carpet cleaning!

Report a concern   December 21, 2021 — Rated 10 out of 10 by Laurie Nash Zerorez Los Angeles
What do you like about our products and services?

Chris was very professional and nice. He did a great job cleaning my carpet!

Report a concern   December 21, 2021 — Rated 10 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

Eddie was great and explained everything that he was doing. The carpet looks great

Report a concern   December 21, 2021 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Courteous and professional staff and excellent cleaning system

Report a concern   December 20, 2021 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

I love your company, you guys have done great work for me in the passed.
I will definitely recommend your services to any one I come in contact with that needs their carpet clean.

Thank you Zerorez and keep up the good work!

Report a concern   December 20, 2021 — Rated 10 out of 10 by G.O.P. Zerorez Los Angeles
What do you like about our products and services?

No return spots. Mannerly workers.

Report a concern   December 20, 2021 — Rated 5 out of 10 by R.G.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Thank you good job on cleaning our carpets

Report a concern   December 19, 2021 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Your technician was polite, careful and kind

Report a concern   December 18, 2021 — Rated 10 out of 10 by Lois Sparling Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for many years now and I’ve never been disappointed with the service I have received. I am so grateful that they use no detergents on my carpets. The technicians are really nice and friendly. Zerorez is the only company that I will use.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Sharon Miller Zerorez Los Angeles
What do you like about our products and services?

Brent does a fabulous job. He us thorough, quick, and cleans older carpet without leaving marks where the carpet has wicked up ground-in dirt.

Report a concern   December 18, 2021 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly technician. He cared for our property. Equipment looked new and most importantly, he did a very good job. Price was also reasonable.

Report a concern   December 18, 2021 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Great service! Reasonable pricing!!! Thank you!!!

Report a concern   December 18, 2021 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Great service. Left my carpets and floors very clean. We feel better having done this.

Report a concern   December 18, 2021 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and excellent quality of work!!!

Report a concern   December 17, 2021 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Service technician was very friendly, accommodating and thorough.

Report a concern   December 17, 2021 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Efficient, careful, thorough, good result,friendly

Report a concern   December 17, 2021 — Rated 10 out of 10 by Eliane Gans Zerorez Los Angeles
What do you like about our products and services?

Brandon was on time, efficient, knew what he was doing, bent over backwards to satisfy my needs. Did a great job, and offered to come back if there was something that need attention.

I like the product they use, smells good.

Thank you

Would definitely recommend Zerorez..

Report a concern   December 17, 2021 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Great job, tech was very nice and thorough!

Report a concern   December 17, 2021 — Rated 10 out of 10 by G.T.K. Zerorez Los Angeles
What do you like about our products and services?

Great job, and they really aim to please.

Report a concern   December 17, 2021 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and technician was very friendly and helpful in explaining the process of cleaning.

Report a concern   December 17, 2021 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Professional all the way!👏🏻👏🏻👏🏻

Report a concern   December 17, 2021 — Rated 0 out of 10 by N.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The results were significantly less than I expected and have received from other companies with the carpet in similar condition. The carpet looks no better after the payment of $183. I would like a refund so that I can get a company that uses more effective products and process for the type of cleaning I need. While I appreciate your company's commitment to environmental sensitive, but if your technicians know that your alternative methodology and the lack of using "chemically-based" solutions cannot provide the level of cleaning needed it should have been made clear before starting the service.

Report a concern   December 16, 2021 — Rated 10 out of 10 by Ann StMartin Zerorez Los Angeles
What do you like about our products and services?

Zerorez is great! Worry free…no chemicals that can harm people or pets…considerate associates.

Report a concern   December 16, 2021 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Professional representatives.

Report a concern   December 16, 2021 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Great service person
Carpets were cleaned really well

Report a concern   December 15, 2021 — Rated 10 out of 10 by V.L. Zerorez Los Angeles
What do you like about our products and services?

This is the second time that I have had Zerorez clean my tile floors. I am very pleased with their work. My 30 year old tile floors look like new.

Report a concern   December 15, 2021 — Rated 10 out of 10 by Milan Sliepka Zerorez Los Angeles
What do you like about our products and services?

The ad I used was in the weekly money mailer booklet by mail. Austin was prompt and knowledgeable about how to maintain my carpet to last many more years.

Report a concern   December 15, 2021 — Rated 10 out of 10 by Shirley Foushee Zerorez Los Angeles
What do you like about our products and services?

Sal did a wonderful job. Checked in with me every step of the way to apply carpet protection; I will always call Zero Rez to clean my 2 kitty cat's home!!

Report a concern   December 14, 2021 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that Zerorez technician was able to get stains out of my carpet that were many years old, and do that using less chemical than my prior carpet cleaner!

Report a concern   December 14, 2021 — Rated 9 out of 10 by W.E. Zerorez Los Angeles
What do you like about our products and services?

Sergio was very friendly and polite. He explained the carpet cleaning process and was honest about the outcome of some of our spots. He worked very hard and made our tile and carpet look great. My only concern is Sergio had not been vaccinated against Covid. I had second thoughts being that he was in our entire home. I would have preferred someone vaccinated.


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