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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, knowledgeable people.
Zerorez is great. On time, fast, and a very good clean for the carpets. I got a 3 room for $159.00 offer. Froi, our technician was the best. Will definitely use again.
Alex was professional, explained everything, was in and out quickly and did a great job cleaning my carpets. The best I’ve ever had.
Great service and Matt Hammond was great
I requested Sal because he has been cleaning our carpet for years.
Each and every time Sal comes in, he is always very professional and polite. He is a very dedicated and hard-working young man.
His outgoing and cheerful personality make him a pleasure to deal with always.
I have not been able to clean my carpet since before covid and was concerned it would be too dirty to really come clean again. Due to Sal’s diligence yesterday, my white carpet looks beautiful again, especially the stairs and family room! You are so lucky to have Sal!
The carpet looked overall cleaner but the three areas that needed special attention didn't look any different. Sal told me it was because the carpet was made from recycled material and that was the problem. I used some spotter fluid and decreased the difference in the areas from the rest of the carpet so I'm not sure that answer was correct. Sal was friendly and professional and I had no problem with him, just that I was concerned about the areas that didn't get solved. Also, your prices were higher than the previous company that I had used a number of times but who are no longer in business.
Great technician, carpets are cleaned, deodorized and treated.
Excellent job and amazing service! My carpet looks brand new.
Carpet came out great. The tile around the edges looked horrible and I had to clean them myself
Your system does a much better job than regular steam cleaning services.The tech was friendly and efficient.
Great technician, Eric.
Only 50% of our stains came out in our front room. And the person never gave us a 30 minute notice as stated in the email, my husband had to rush back from the market when he got a call that they’re already at our apartment.
On time appountments and professional results. Courteuos technicians and excellent results.
The scheduling was quickly done and an estimate was provided. Austin called 1/2 hour before arriving and confirmed he was on his way. He was courteous, hard working, efficient and most helpful and did a great jog. We are happy with the service.
No residue, harsh chemical or fragrances was a big reason I chose Zerorez. Hypochlorous acid doesn't hide or mask odors it actually gets rid of them! Our technician was polite, friendly, and respectful of my home. He wore shoe coverings and put protective mats on the ground. Couches were cleaned well. Although a mark was left behind on my ottoman, they sent the technician out again to redo the ottoman and it was cleaned very well and got rid of the mark. Great customer service, great results!
Chemical-free and very clean floors.
Excellent technician, friendly and professional and got all the dog urine spots out!
Fast, professional, and the carpet does not pick up dirt immediately since there is no residue.
The service tech Austin was great! He called, arrived at the stated time and really did a great job cleaning all the items —
Alex is a professional !! I want him back for the cleaning of our living room and dining room rugs. Very happy with the cleaning project. Hey Larry , Alex is potential supervisor talent !!
Punctual and very friendly. Carpets look great.
Quiet, thorough, and the carpet looks brand new!!
Loved that the scheduler worked and went above and beyond to schedule a quicker service, she took her time and accommodated my needs.... really cool and considerate.
Great Service!
truck leaked oil on our driveway. Other than the, Andrew did a great job.
Easy and no chemicals.
Terrific! Very efficient and professional. Excellent service!
They really clean the carpet and leave little or no residue.
Andrew was an excellent technician
Great technician, very knowledgeable. Carpet look great and stay cleaner much longer than other services.