- Phone: (949) 387-2222
- Visit Website
based on 35012 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been using Zerorez for many years now and I’ve never been disappointed with the service I have received. I am so grateful that they use no detergents on my carpets. The technicians are really nice and friendly. Zerorez is the only company that I will use.
Brent does a fabulous job. He us thorough, quick, and cleans older carpet without leaving marks where the carpet has wicked up ground-in dirt.
Friendly technician. He cared for our property. Equipment looked new and most importantly, he did a very good job. Price was also reasonable.
Great service! Reasonable pricing!!! Thank you!!!
Great service. Left my carpets and floors very clean. We feel better having done this.
Great customer service and excellent quality of work!!!
Service technician was very friendly, accommodating and thorough.
Efficient, careful, thorough, good result,friendly
Brandon was on time, efficient, knew what he was doing, bent over backwards to satisfy my needs. Did a great job, and offered to come back if there was something that need attention.
I like the product they use, smells good.
Thank you
Would definitely recommend Zerorez..
Great job, tech was very nice and thorough!
Great job, and they really aim to please.
Excellent service and technician was very friendly and helpful in explaining the process of cleaning.
Professional all the way!👏🏻👏🏻👏🏻
The results were significantly less than I expected and have received from other companies with the carpet in similar condition. The carpet looks no better after the payment of $183. I would like a refund so that I can get a company that uses more effective products and process for the type of cleaning I need. While I appreciate your company's commitment to environmental sensitive, but if your technicians know that your alternative methodology and the lack of using "chemically-based" solutions cannot provide the level of cleaning needed it should have been made clear before starting the service.
Zerorez is great! Worry free…no chemicals that can harm people or pets…considerate associates.
Professional representatives.
Great service person
Carpets were cleaned really well
This is the second time that I have had Zerorez clean my tile floors. I am very pleased with their work. My 30 year old tile floors look like new.
The ad I used was in the weekly money mailer booklet by mail. Austin was prompt and knowledgeable about how to maintain my carpet to last many more years.
Sal did a wonderful job. Checked in with me every step of the way to apply carpet protection; I will always call Zero Rez to clean my 2 kitty cat's home!!
I like the fact that Zerorez technician was able to get stains out of my carpet that were many years old, and do that using less chemical than my prior carpet cleaner!
Sergio was very friendly and polite. He explained the carpet cleaning process and was honest about the outcome of some of our spots. He worked very hard and made our tile and carpet look great. My only concern is Sergio had not been vaccinated against Covid. I had second thoughts being that he was in our entire home. I would have preferred someone vaccinated.
Your product dries really fast on carpets. We have wool carpets in several rooms and they were clean and dry the following day. Your service was a 10 plus Jorge called and said I will be there at 8:00 Jorge was here at 8:00. Jorge is a professional from greeting to saying what is going to do and gets it done with a smile on his face because he knows he is doing what he said and is proud of his work. We are so very pleased of the hard work and concern he had in taking care of our home.
Punctuality,efficiencies and satisfaction. I’m very please with your service. My technician Ramiro Nava was very professional and did an excellent job!
Everyone is so professional. They show up on time and my super old carpet looks great! Other services only last months until stains come back with Zerorez they’re gone forever!
We are a "die hard" Zerorez fan! We recommend them to everyone.
Efficiency of technician.
Our Technician was on time and very polite. The cleaning looks good. He took the time to ask if we saw any residual stains as he was cleaning. Also, addressed a couple of small spots in a different room. At this point, no spots have returned.
My carpets are always super clean when your techs have done the work. I have recommended your service to several others, Your employees are so nice!!!

Your technician was polite, careful and kind