Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2021 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

I received excellent service. The carpet looks wonderful.

Report a concern   November 19, 2021 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Great job!

Report a concern   November 19, 2021 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Our service tech was very thorough and efficient. Can't believe how great the cleaned carpeting looked. I will definitely call back Zeroez and specifically ask for say tech.

Report a concern   November 19, 2021 — Rated 10 out of 10 by M.E.H. Zerorez Los Angeles
What do you like about our products and services?

Your Service technician was right on time and
introduced himself and got to work right away.
Very polite and thorough and was through in
about an hour. Ben was very professional, certainly would recommend him and your
company.
Mrs. J. Haas

Report a concern   November 18, 2021 — Rated 10 out of 10 by E.J. Zerorez Los Angeles
What do you like about our products and services?

Eduardo was friendly, profession and did an outstanding job.

Report a concern   November 18, 2021 — Rated 9 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

No chemical residue. Cheerful workers. Quite good with stain removal.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Suzan Reynolds Zerorez Los Angeles
What do you like about our products and services?

The technician, Ben, was very friendly and professional … he even talked to our kitten !
We have used this company several times over the years and have always been happy with them.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Denise Sappington Zerorez Los Angeles
What do you like about our products and services?

My carpets are clean

Report a concern   November 18, 2021 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Austin explained what he was going to do and did it

Report a concern   November 18, 2021 — Rated 10 out of 10 by John Carreon Zerorez Los Angeles
What do you like about our products and services?

Great job at a fair price and on time service!!
I will call again just after the holidays !

Report a concern   November 18, 2021 — Rated 10 out of 10 by J.J.B. Zerorez Los Angeles
What do you like about our products and services?

U do a good job of cleaning our rugs

Report a concern   November 18, 2021 — Rated 10 out of 10 by Jim Parker Zerorez Los Angeles
What do you like about our products and services?

Jorge did a awesome job took his time and our carpet looks like new again

Report a concern   November 18, 2021 — Rated 10 out of 10 by Louise Adams Zerorez Los Angeles
What do you like about our products and services?

When Edwardo was finished, my carpeting was clean! There's no better recommendation than that!

Report a concern   November 18, 2021 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The technician that came out and the time and effort that was put in to get the job done.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Ed Bradley Zerorez Los Angeles
What do you like about our products and services?

The most recent carpet cleaning was the third time we used Zerorez. The fact that the carpet was cleaned properly and no residue was left is important to us.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Pamela Lavoie Zerorez Los Angeles
What do you like about our products and services?

Very professional, helpful and efficient. My house feels so clean!

Report a concern   November 18, 2021 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

The service was quick, efficient and the worker was very courteous. The end result was also great. Second time I've used the company and will again in the future.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Terry Kincer Zerorez Los Angeles
What do you like about our products and services?

The service representative, Ben, was very nice and gave a thorough explanation and did a demonstration on a small area of the tile to show what the expected outcome would look like.
The tile and mainly the grout lines came out almost looking new again. The floor did not take long to dry, was not sticky and the solution dis not bother my 3 dogs at all. Thank you for delivering what you advertise and sending a quality gentleman dedicated to a high level of customer service.

Report a concern   November 18, 2021 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent results, excellent service

Report a concern   November 18, 2021 — Rated 10 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

Sergio did a wonderful cleaning my carpet. This was the second time he has cleaned my carpet. Very pleasant and very professional.

Report a concern   November 18, 2021 — Rated 10 out of 10 by Norma & Dan Dubois Zerorez Los Angeles
What do you like about our products and services?

Good customer service, friendly, clean and do a great job.

Report a concern   November 18, 2021 — Rated 7 out of 10 by S.C. Zerorez Los Angeles
What could we do to improve?

Loved it!

Report a concern   November 17, 2021 — Rated 10 out of 10 by Susan O'Connell Zerorez Los Angeles
What do you like about our products and services?

Very clean carpets, no residue, usually dry within a day. Regular Zerorez cleaning has extended the life of my carpets. Repeat customer. Very satisfied.

Susan O'Connell
Torrance

Report a concern   November 17, 2021 — Rated 10 out of 10 by Valerie Skowron Zerorez Los Angeles
What do you like about our products and services?

Technician was great, friendly, explained things to me.

Report a concern   November 17, 2021 — Rated 0 out of 10 by C.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There was a lot of residue left on the carpet and tile floor. I had to rinse the tile floor multiple times. I am very concerned about resoiling due to the amount of product left behind on carpets and tile. There are several spots missed on the tile. For the amount I paid I was dissatisfied. Also my walls were dented and scraped.
Would like my money back if that is an option.

Report a concern   November 17, 2021 — Rated 10 out of 10 by Sally Remender Zerorez Los Angeles
What do you like about our products and services?

They were on time, & did a wonderful job of cleaning the carpeting & the tile. The price was reasonable for the amount of time they spent & the size of the rooms. I was very satisfied with Zerorez!

Report a concern   November 17, 2021 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Everything is clean. But more importantly he came early to do the job.

Report a concern   November 16, 2021 — Rated 10 out of 10 by Brandt Davis Zerorez Los Angeles
What do you like about our products and services?

Eric was very conscientious and did a good job. We will request him next time.

Brandt Davis

Report a concern   November 16, 2021 — Rated 10 out of 10 by Gloria Martinez Zerorez Los Angeles
What do you like about our products and services?

Good cleaning, that's chemical free. On time, friendly service!

Report a concern   November 16, 2021 — Rated 10 out of 10 by Dennis Houlihan Zerorez Los Angeles
What do you like about our products and services?

Eduardo and Brandon were great ambassadors for ZEROREZ. They were well-organized and jumped right into the carpet cleaning process. No wasted time or energy. They would be welcome back in my home at anytime. They did a superb job and my carpet looks better than ever!


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