Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35012 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2022 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Very professional and efficient.

Report a concern   March 9, 2022 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Technicians are always courteous and attentive to their work. They do a great job and would never use anyone else. Scheduling is easy and they are always punctual. So glad I found them, years ago. They really beat all the competition (except for price :( but I guess you get what you pay for and I think it's worth it!
Thank you

Report a concern   March 9, 2022 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Ramiro worked quickly to clean the grout and floor to a shinning result. Your new equipment helped too achieve a better result than our previous cleaning.

Report a concern   March 9, 2022 — Rated 5 out of 10 by C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was quoted one price and when it came time to pay, I was charged almost $100 more. I asked why and was told the stairs were bigger than standard size stairs.

Report a concern   March 9, 2022 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Timely, did a great job, professioanl

Report a concern   March 8, 2022 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great job. The service man was very polite, on time, and our rug came out wonderful. Thanks again
Mike Last name removed

Report a concern   March 8, 2022 — Rated 7 out of 10 by M.S. Zerorez Los Angeles
What could we do to improve?

You advertise, "No crunchy carpet", definitely have crunchy carpet.

Report a concern   March 7, 2022 — Rated 10 out of 10 by Sheryl Lewin Zerorez Los Angeles
What do you like about our products and services?

Professionalism!

Report a concern   March 7, 2022 — Rated 10 out of 10 by Sydney Leonard Zerorez Los Angeles
What do you like about our products and services?

It was my first time using Zerorez, but it won't be the last. The technician (Ben R) was prompt, friendly, and very thorough. My carpeting hasn't looked this good since it was new. Fantastic results: 10 out of 10!

Report a concern   March 6, 2022 — Rated 9 out of 10 by Julie Pfeiffer Zerorez Los Angeles
What do you like about our products and services?

It was fast and professional. I got an appointment quickly and the gentleman who
Came to
Work was great.

Report a concern   March 6, 2022 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

We have had excellent service by Zerorez and have used them numerous time overs for our furniture cleaning needs. We recently had Austin as our technician. He was professional, friendly and top-notch in every way!

Report a concern   March 5, 2022 — Rated 10 out of 10 by B.J. Zerorez Los Angeles
What do you like about our products and services?

My carpets were rather filthy and after the cleaning, they looked like new. The technician applied Zerorez Premium Carpet Protector for longer lasting protection. Also had the floor tiles cleaned. These haven't been cleaned before and looked spotless! The technician was very helpful, courteous, and thorough. Highly recommend!

Report a concern   March 5, 2022 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Like the feel of my carpets after they dried! Great technician and was very efficient and did a great job

Report a concern   March 5, 2022 — Rated 10 out of 10 by E.J. Zerorez Los Angeles
What do you like about our products and services?

They are clean eco friendly. Work well

Report a concern   March 5, 2022 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

Your ace technician, Marcel, does a superior job. We are housing providers and have used Marsel and Zero-Rez in several of our buildings as well as in our home for many years. Our supervisors and site managers are amazed at the Zero-Rez technic and fantastic results. Most often we avoid recarpeting. The results are that good. Highly recommended.

Report a concern   March 5, 2022 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

High quality service.

Report a concern   March 5, 2022 — Rated 7 out of 10 by N.O. Zerorez Los Angeles
What could we do to improve?

Service was great, rep was very nice, product wasn’t strong enough to clean tile floors.

Report a concern   March 5, 2022 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

The people coming to the home are professional and come ready to work and answer questions. We are always satisfied with the work done - Thank you Jeremy this last cleaning. The cleaning really does last longer than those using traditional soaps.

Report a concern   March 5, 2022 — Rated 2 out of 10 by M.M.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Stains came out worse and way too expensive.

Report a concern   March 5, 2022 — Rated 10 out of 10 by M.O.C. Zerorez Los Angeles
What do you like about our products and services?

I can always count on great professional service and appreciate how quickly the carpets dry with no residue

Report a concern   March 5, 2022 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Austin was on time, very knowledgeable, and did an awesome job!

Report a concern   March 5, 2022 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Professional and fast service

Report a concern   March 5, 2022 — Rated 10 out of 10 by A.L.H. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   March 4, 2022 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaner longer
Tech thorough and friendly Sal
Frequent sales

Report a concern   March 4, 2022 — Rated 10 out of 10 by Jennifer Berg Zerorez Los Angeles
What do you like about our products and services?

Brett was a phenomenal associate to work with. He explained the process to me and educated me on how often I should get my carpets cleaned. He did a great job and I’m so happy with how his work turned out. He was also on time for the appointment, which is a hugely appreciated.

Report a concern   March 4, 2022 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Did a great job and was on time.

Report a concern   March 4, 2022 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Carpets get cleaned by a service tech who is friendly and responsive to questions.

Report a concern   March 4, 2022 — Rated 1 out of 10 by M.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The appointment was on time and very nice. My issue is there was a $20 tip added on without asking me. A tip should be given for excellent service.
I did tip the young man but it was my choice
. It should not be added in without consent.

For that reason I felt it was not very good business practice and I would hesitate to recommend this company although you have an excellent product.

I recommend being honest and upfront with the customer.

Report a concern   March 4, 2022 — Rated 10 out of 10 by Susan Allen Zerorez Los Angeles
What do you like about our products and services?

The products and the process used made my 10+ year old carpet look brand new.

Report a concern   March 4, 2022 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

No chemicals


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