What our clients think of us!

Did a great job removing dark stains from carpets.

Looks great-- good work.

I liked the service I was provided by the representative a lot. His job was done exceptionally well…

I like the fact that there is no residue left but I like even more that the guys do a good job.

Efficient, friendly service provider!

Here are the things I liked:
I liked that my two year old carpet looked new after the cleaning, and that there was no soap residue on it.
I liked that even though I agreed on a price to clean the carpet when I made the appointment, once the technician arrived, I was able to obtain an estimate for just cleaning several sofa cushions as opposed to the entire sofa which didn't fit the "by the square foot" price. The first phone rep didn't give me this option, but I called back to cancel the square foot proposal and got a different rep who suggested I have the technician take a look at the sofa.
I liked that the technician called before he came, arrived on time, and didn't try to haggle me out of the agreed upon price made for the carpet cleaning over the phone.

FYI 1. I was disappointed that we had to take the usual 24 hour time precaution when walking on the carpet as your ad emphasizes a much shorter dry time. I don't know if the protection solution that was applied after the cleaning had anything to do with that, but if it did, it should have been mentioned when I made the appointment. This wouldn't have changed anything for me as we have two large dogs, but it would have been nice to know up front as I would have arranged to board them with a relative instead of having to cordon off so much of the house to them for that time.

FYI 2. Several months ago I had a leak in one of the bedrooms and the carpet was cleaned using the steam only method by a flood control rep. I was pleased with the result, and a month later,I tried to find someone in the area who used this method and no matter what term I used, nothing came up on Google. I was about to call a traditional steam cleaning business when one day while driving, I happened to catch the tail end of a commercial on 107.3 Mod which mentioned the word Zerorez. I thought- that must be it, zero residue! Had I not heard that commercial I never would have been able to find your company. I hope a lot of people listen to that station.

He was on time, efficient, and careful with our stuff,

Your Tile & Grout cleaning service was as advertised. Your Technician in Corona, Ca - Ben Ruebelmann - was prompt, professional and diligent in working the floors to a beautifully clean finish.

the technicians get the carpets clean.

Sal was very professional and did a great job

Tech did a great job--He went beyond to make sure the job was done right. His name was Raymomd Cervantez.

We are extremely happy with our carpet cleaning experience last Wednesday.

Austin is personable nd highly professional. He has an upbeat manner and it was a pleasure having him working in our home. After two disappointing carpet cleaning experiences we were reluctant to try again. Austin and the Zeroorez method of cleaning has convinced us how pleasant and stress free the experience can be. We will be scheduling two more room in the near future. Our cleaned carpets look great!

Quick, friendly, and high quality service.

It was great!

My recent experience was less than satisfactory.

Technicians are reliable, good with communication, and always do a thorough job. The carpets turn out much cleaner than with other carpet cleaning companies we have used. Especially good for households with pets.

Require technicians to wear shoe covers at all times. He left work boot footprints on the floor in the kitchen and in my office. He accidentally wiped his feet on my silk Chinese rug (which was not being cleaned) because he forgot to place a mat at the entry area. Also, the product used on my kitchen floor left a dull residue. However, Ben was very nice.
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Great job as always.. my carpets look like new and stay that way a long time.

Carpet cleaning was great!

Showed up in a timely manner. Very professional and work done in a timely manner!

It was a fast process.

jacob did a great job thank you

Good service,punctual and courteous.

I'm always very pleased with the job Zerorez does. It took me years to find a company that delivers the quality of cleaning I expect. Now there is no hesitation when it comes to scheduling a cleaning. The Techs are always pleasant and committed to doing a good job. No slackers.

Easy to make an appointment
Service person arrives within reasonable time frame
Quick and efficient to clean the carpet
Always a good experience

That it’s chemical free but most of all how professional Sergio was. The lady on the phone was a little rude but then I had a great experience with Sergio who showed a lot of care and professionalism

Carpet looked great. Tech was professional. Pricing was reasonable.

Clean and thorough.

I have used your company before and they did a good job. This time was different. Corners and the edges at the bottom of the walls were not done very well. Also they left residue on the threshold on my front door and it does not open very well. I have been cleaning the door and it is getting better.

Sal Alvarez was on time for appointment. Took preventative steps to protect my front door and entryway from potential damage. Surveyed the job site and complemented me for prep work. Most importantly - HE TOOK THE TIME TO CLEAN OUR CARPET CORRECTLY by multiple passes over the carpet area to ensure cleaning throughness.
In other words it was not just a quick pass to get the job done fast -but multiple passes to effectively clean the carpet and staircase..

Bottom line - Sal was courteous, professional in tone and manner and worked very hard to do a great carpet cleaning.

Zerorez is fortunate to have such a quality employee !