Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2022 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Trevor, great job cleaning carpets and adding the top protective coat. Good pricing and loyalty discounts are awesome as well.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Karen Acerson Zerorez Los Angeles
What do you like about our products and services?

I love the way our carpets look after they’re done. Also, the technicians are very careful and caring.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Laurel Velasquesz Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, great job, smelled great, loved the technician 👍🏻

Report a concern   March 14, 2022 — Rated 10 out of 10 by Juli Spiller Zerorez Los Angeles
What do you like about our products and services?

On time, neat, professional, good job

Report a concern   March 14, 2022 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Online scheduling was simple. All contacts seemed helpful, courteous, and professional. The technicians were friendly and assured the job was completed to my satisfaction. I would definitely recommend them.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Keri Rios Zerorez Los Angeles
What do you like about our products and services?

Ramiro was great! The carpet in my daughters’ room was gross all matted and dirty…well the carpet came out like new and smells great

Report a concern   March 14, 2022 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Great service, great work!

Report a concern   March 14, 2022 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Technician Matt was great, and I like that your product doesn't leave residue.

Report a concern   March 14, 2022 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

On time, courteous, helpful, and an amazing job cleaning!

Report a concern   March 13, 2022 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

My fat one floors and carpets always look like new when you are finished cleaning them.

Report a concern   March 12, 2022 — Rated 5 out of 10 by G.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Don’t feel the time was taken to treat the stains before tge carpet was cleaned.

Previous times I’ve used Zerorez they treat and work on the stain.

This time I don’t think the time was taken, nor did he let me know that he couldn’t get the stain out. Let the carpet dry before I called to have them come back out. Well the stain looks worse than it was at the beginning.

Report a concern   March 12, 2022 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Sal kept me informed of arrival time, was very professional, and reviewed with me the cleaning required. The job done was excellent!

Report a concern   March 12, 2022 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

Courteous and prompt service. Couch looked brand new after technician was done.

Report a concern   March 12, 2022 — Rated 10 out of 10 by Helga Kray Zerorez Los Angeles
What do you like about our products and services?

We appreciate the service we get and the product is great. Our carpets look great!

Report a concern   March 12, 2022 — Rated 6 out of 10 by S.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Technician was professional and pleasant - 10 of 10. However, your process did not provide as good results as my previous company.

Report a concern   March 11, 2022 — Rated 10 out of 10 by Ramona Peters Zerorez Los Angeles
What do you like about our products and services?

Have used Zerorez for years.... Best carpet cleaning service. Carpet looks and feels brand new after treatment. Thorough and careful preparation...other flooring covered where hoses are, blue booties left, and representative always thoughtful, caring and pleasant. In Orange County, ask for Sal... you will be so very pleased.

Report a concern   March 11, 2022 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional. On time and informative.

Report a concern   March 11, 2022 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

Great tech Chris was on time for our cleaning. He graciously adjusted the work to include tile floors. The carpet and tile floors look great.

Report a concern   March 11, 2022 — Rated 0 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

First and second time I had the carpets done, it cost $179 to do the two bedrooms, closets, hallway and stairs.
This time, I was given a quote of $204, after a $20 discount. Then the employee comes and says the hallway connecting the two rooms is not included, and that it would cost $30 more. So we paid $30 more, and he didn't do the closets.

Total bait and switch. Very disappointed. Not going to use Zerorez again.

Report a concern   March 11, 2022 — Rated 9 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Good service and very fair price.

Report a concern   March 11, 2022 — Rated 10 out of 10 by James Biery Zerorez Los Angeles
What do you like about our products and services?

Quality cleaning and great customer service all the way thru the process. Knew exactly what was happening and when.

Report a concern   March 11, 2022 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Very clean carpets. Customer service is excellent. Technician was great!

Report a concern   March 11, 2022 — Rated 10 out of 10 by Polly Hada Zerorez Los Angeles
What do you like about our products and services?

I am a lung cancer survivor and it is VERY important to me that the items used in my home are toxic free. Everything you've done for me has been extremely effective. And I have peace knowing it is safe to breathe.

Report a concern   March 11, 2022 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Products clean our carpets wonderfully!

Report a concern   March 11, 2022 — Rated 10 out of 10 by Ray Olsen Zerorez Los Angeles
What do you like about our products and services?

Service was excellent. Professional, Friendly and clean. Always use you and will continue.

Report a concern   March 11, 2022 — Rated 9 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Prompt and the crew were thorough, friendly and fast.

Report a concern   March 11, 2022 — Rated 0 out of 10 by D.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Seems as if your service has declined…. A LOT! No stain remova and leaving carpet es TOO WET!
What happened to the service that made you?

Report a concern   March 11, 2022 — Rated 9 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

All good

Report a concern   March 11, 2022 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Ramiro did an excellent job
He was courteous and very efficient. Our carpet looks great.

Report a concern   March 11, 2022 — Rated 10 out of 10 by Chris Weinstein Zerorez Los Angeles
What do you like about our products and services?

I love the results, and I have been a customer for many years. I know these employees that come to my house and they are now friends. Always the best results and good talks.


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