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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome service! Got all the stains out on my steps.
Great service, friendly staff, excellent work! My carpets are as good as new!
Making the appointment was smooth. All questions answers efficiently.
The provider was neat and clean. He was purposeful and well organized.
He spent a good amount of time.
The furniture and the carpets are very clean and fresh.
The odor treatment was recommended. Everything looks and is very clean. Impressive!
The technician was so professional, so thorough, so respectful and so efficient! My furniture looks great and I'm so happy with the outcome.
Its only been a few day since I had my carpet clean and I did see a few areas that are still slightly spotted. Nevertheless, Jacob the service tech was wonderful.. Great personality, very professional and respectful. I previously had my hardwood floors cleaned by Zerorez and a great job was done. the service tech was also very nice and professional.
Thank You
First name removed
The spot I hoped would come out did not but the rest looks great
The agent that came was very thorough and professional.
Friendly technicians, prompt arrival, good communication and excellent cleaning
Great results!
Prompt service, courteous employees, good results.
I wanted to personally commend Austin for his wonderful service - he was on time, courteous and got right to work. He was efficient and the carpets and couch looked fabulous after he left. He really was so professional.
While your serviceman was very polite he did a terrible job that stayed wet for three days. When asked why it was so wet we were told to open all the Windows so it would dry faster. THIS IS FEBRUARY!!@ I WILL NOT USE your company again.
Roman was amazing. He worked with a scheduling limitation and got the job done. Our carpets look soooo much better. Stains removed and everything looks fresh…without a smelly residue left behind. Those are just a few reasons why we love ZeroRez.
Best carpet cleaning ever! Fast,; clean carpet when he was done! Cleans all other floor types as well.
The high alkaline cleaning is the best around. My hardwood floor looks beautiful. I've had carpet and couch cleaned before. It is the best around.
When they were cleaning the carpet, there was a white stain on the carpet. The person that was cleaning said it would go away when it dried. The stain did not go away, and when trying to contact someone, I don't get a response. It's very frustrating.
Great job and nice guys.
Easy to work with. Always confirming appointment time by text. I like their equipment.
Friendly people that come to your home, Very professional.
excellent service, from scheduling to the actual day of service.
No upsell.. Beautiful job! Arrived on time.
Prompt, courteous and efficient
Our technician was. Prompt, efficient and friendly.
The worker was cureous and effecient. He politely answered our questions.
The technician was very polite and called to say when he would arrive. Our floors were filthy and now they are beautifully clean.
The person who cleaned our floors was not truthful about the drying time. He said they would be dry in 6-8 hours. As of now, 32 hours later, some of the flooring is still wet!!! Unacceptable!!
Sergio did an amazing job. Carpets look like new and no smell or crunchiness. He is a hardworking, honest and thorough employee. Happy to recommend.
No chemicals to collect dirt on carpet
the carpet cleaner did a good job
They did an excellent job cleaning my carpet.
On time professional staff
Great results