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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the way our carpets look after they’re done. Also, the technicians are very careful and caring.
Fast, efficient, great job, smelled great, loved the technician 👍🏻
On time, neat, professional, good job
Online scheduling was simple. All contacts seemed helpful, courteous, and professional. The technicians were friendly and assured the job was completed to my satisfaction. I would definitely recommend them.
Ramiro was great! The carpet in my daughters’ room was gross all matted and dirty…well the carpet came out like new and smells great
Great service, great work!
Technician Matt was great, and I like that your product doesn't leave residue.
On time, courteous, helpful, and an amazing job cleaning!
My fat one floors and carpets always look like new when you are finished cleaning them.
Don’t feel the time was taken to treat the stains before tge carpet was cleaned.
Previous times I’ve used Zerorez they treat and work on the stain.
This time I don’t think the time was taken, nor did he let me know that he couldn’t get the stain out. Let the carpet dry before I called to have them come back out. Well the stain looks worse than it was at the beginning.
Sal kept me informed of arrival time, was very professional, and reviewed with me the cleaning required. The job done was excellent!
Courteous and prompt service. Couch looked brand new after technician was done.
We appreciate the service we get and the product is great. Our carpets look great!
Technician was professional and pleasant - 10 of 10. However, your process did not provide as good results as my previous company.
Have used Zerorez for years.... Best carpet cleaning service. Carpet looks and feels brand new after treatment. Thorough and careful preparation...other flooring covered where hoses are, blue booties left, and representative always thoughtful, caring and pleasant. In Orange County, ask for Sal... you will be so very pleased.
Very professional. On time and informative.
Great tech Chris was on time for our cleaning. He graciously adjusted the work to include tile floors. The carpet and tile floors look great.
First and second time I had the carpets done, it cost $179 to do the two bedrooms, closets, hallway and stairs.
This time, I was given a quote of $204, after a $20 discount. Then the employee comes and says the hallway connecting the two rooms is not included, and that it would cost $30 more. So we paid $30 more, and he didn't do the closets.
Total bait and switch. Very disappointed. Not going to use Zerorez again.
Good service and very fair price.
Quality cleaning and great customer service all the way thru the process. Knew exactly what was happening and when.
Very clean carpets. Customer service is excellent. Technician was great!
I am a lung cancer survivor and it is VERY important to me that the items used in my home are toxic free. Everything you've done for me has been extremely effective. And I have peace knowing it is safe to breathe.
Products clean our carpets wonderfully!
Service was excellent. Professional, Friendly and clean. Always use you and will continue.
Prompt and the crew were thorough, friendly and fast.
Seems as if your service has declined…. A LOT! No stain remova and leaving carpet es TOO WET!
What happened to the service that made you?
All good
Ramiro did an excellent job
He was courteous and very efficient. Our carpet looks great.
I love the results, and I have been a customer for many years. I know these employees that come to my house and they are now friends. Always the best results and good talks.

Trevor, great job cleaning carpets and adding the top protective coat. Good pricing and loyalty discounts are awesome as well.