- Phone: (949) 387-2222
- Visit Website
based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brett does a good job and communicates with scheduling. The products are good
Tough to say how to improve. Zerorez was on time, the technician was
professional, explained what and how he would do the cleaning, completed
the job is a timely manner. The only reason I wrote 8 instead of 10 because
I always hesitate to highly recommend any company as people are so
difficult to please and what I am highly satisfied with somebody else might
not be. But I will use Zerorez again in the future. My husband was happy with the results and he is much more difficult to please so thank you.
Sal was wonderful!
I have nothing but praises for Zerorez. I have been using their services for over 15 years and they are awesome. Always professional and courteous. I have used their services for carpet cleaning, shower tile cleaning, furniture cleaning and leather restoration.
I highly recommend them!
The associate came across negative. "Oh that traffic spot will not come out". I said it is just dirt why not? It came out. There is an small area I pointed out that did not look clean and he said oh that is just a shadow....it is not a shadow when he came to me and said he was done and had already put his equipment outside. I feel a good service move would have been him asking me to double check his work. Also, he did not leave me an invoice. I will call the Irvine office to send me one.
The technician was very nice and professional. However I don't feel the product was that great.
I got the tile cleaning along with the carpet. Although I have had the tile for quite a while, I believe the tile could have gotten a little cleaner.
fast efficient
It’s quick and easy to schedule. Service was on time and prepared the house quickly for treatment. Results weee excellent and results good. Would highly recommend.
Your technician, Froilan, made the black spots bigger and darker. I tried to contact him this morning and left a message in his cell phone to come back and fix the black spots. He never return my message.
Please have some other technician to come my home and fix the problem. Thank you.
Matt Last name removed
Phone number removed
Professional staff, efficient work, no chemical smell, quick drying.
Reasonable and on TIME !!!!
Work was done well
The service technician was wonderful...very courteous and professional. However the carpet didn't clean very well. Many stains remain.
Arrived on time, professional and delivered excellent work.
Jorge was very informative of the process and made sure I was satisfied with each he did before moving on to the next room.
Easy to schedule appointment, Ramiro was very pleasant and professional. Called to provide an eta. Very careful to protect walls and furniture while cleaning. I am a first time customer and will definitely use Zeroez in the future.
Sal did a very good job with the stains making the carpet looking fresh
Absolutely professional and thorough guy - very trustworthy and was able to explain the process.
Product worked well. Service was great. Would definitely use you again.
Matt came on time and was very friendly, professional, and courteous. He did a fantastic job cleaning our furniture and area rugs and did so in a timely manner. I highly recommend Zerorez!
The job was done very good!
Quick response Your floor cleaning employee was great
On time, friendly, helpful and knowledgeable staff. Excellent job.
Great cleaning and great customer service!
Easy to schedule the appt on line. The tech showed up on time and really friendly. He double checked the quote prior to beginning the cleaning to make sure I was okay with it. He worked around my two very inquisitive doggies and treated them as if they were his own. The area rug and huge sectional couch looked brand new by the time he was done. Overall top notch service! I have already recommended to friends!
On time. Courteous. Great job. Excellent customer service.
They cleaned what needed to be cleaned
Great
On time, great job, thorough.
He was on time and did exactly what was guaranteed? He explained what we should do and was friendly . The carpet looks great and we are pleased with the outcome!