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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeremy was great - friendly and communicative and did a great job on our sectional couch and rug.
Great results and technicians that show up on time and are very pleasant.
Carpets were completely dry in 4 hours!!!
Professional, courteous, and personable staff! Makes all the difference, I was very pleased to have encountered this type to individual working for Zerorez!
Very professional. Explained everything. Did a thorough job and cleaned up when he left.
We have used your services several times with great results! The technician was timely, friendly and professional.
There are still a few stains on the carpet area of the bedroom. I had hoped that area would have come out better.
Romero was professional and my carpet looks great!
The carpet was dirty all areas were not clean.
Overall is satisfactory except some small areas were missing due to not moving the trash can…
Tech was very friendly and knowledgable
I think they are very thorough. I couldn't ask for a better job.
Thank you
First name removed
Everything was very professional, quick and effective!
Ramiro was courteous and very efficient in cleaning our carpets and they look brand new!
I had my carpets cleaned by Zerorez on Tuesday and they look new again! Rudy was professional, thorough and quick. The scotch guard treatment helps prevent stains and I had that treatment applied as well. I am a repeat customer and recommend Zerorez to my family and friends.
Trevor was very professional and explained everything we had concerns with. He was very thorough yet he was very fast.
Fast , easy to work with technicans
Friendly, efficient, on time, nd a good value.
The gentleman who did the work was very professional and went beyond his call of
duty to make sure that we were happy with his work.
My husband and I agree, next time we will request the same person to service our carpet
and tiles.
The tech cleaned our carpet well.
Fast and easy service
While the person was responsive and did go over an area again when asked, overall we feel the carpet didn’t get clean. Also it now shows new dirty patches. We’ve used Zerorez in Washington with great success so we’re not sure what happened here. In Washington they were even able to get out a large, old, orange juice spill that had been hidden by the kids!
We are now left having to pay a second person to come out and redo our cleaning which mainly consists of dirt from high traffic areas. If I can get it out with Folex, certainly Zerorez should’ve been able to. Will never use this location again because I may as well have left $280 on the sidewalk.
On time; willing to try hard to remove stains
Your service is wonderful. We've been customers of Zerorez since June 2005! We have always been treated with respect, messages left on our phone as to when service would be performed, etc. have always been right on! We have never been left in doubt as to when and how our request for service would be completed. Brett was just here last week, did a wonderful job, and we will have him come back in a month to do grout cleaning!
The technician was knowledgeable and did a great job cleaning the carpets.
Great professional service
No Chems. No scent. Fast & professional.
Jacob, personal, trustworthy, did a great job
Brandon Dehart cleaned our tile and grout throughout the house and did a fabulous job. When some of the protectant got on a little edging of carpet he came back the next day at the end of a long work day and took care of the problem. The best thing about Brandon is not his strong work production but his terrifically positive, pleasant attitude. He does great work but is also a super likable person. The tile looks the best it has since it was put in.

The technician, Austin Lawson, was prompt, courteous and very efficient. The house was clean in no time. The product is great, we have very light carpet with a dark haired shedding dog and Austin got it sparkling clean! We added the protector and the carpet feels fantastic. Super soft.
I highly recommend Zerorez.