Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2022 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

The technician, Austin Lawson, was prompt, courteous and very efficient. The house was clean in no time. The product is great, we have very light carpet with a dark haired shedding dog and Austin got it sparkling clean! We added the protector and the carpet feels fantastic. Super soft.
I highly recommend Zerorez.

Report a concern   April 15, 2022 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Jeremy was great - friendly and communicative and did a great job on our sectional couch and rug.

Report a concern   April 15, 2022 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Great results and technicians that show up on time and are very pleasant.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Julie Cole Zerorez Los Angeles
What do you like about our products and services?

Carpets were completely dry in 4 hours!!!

Report a concern   April 14, 2022 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous, and personable staff! Makes all the difference, I was very pleased to have encountered this type to individual working for Zerorez!

Report a concern   April 14, 2022 — Rated 10 out of 10 by Dianne Goodfellow Zerorez Los Angeles
What do you like about our products and services?

Very professional. Explained everything. Did a thorough job and cleaned up when he left.

Report a concern   April 14, 2022 — Rated 10 out of 10 by Earl Porter Zerorez Los Angeles
What do you like about our products and services?

We have used your services several times with great results! The technician was timely, friendly and professional.

Report a concern   April 14, 2022 — Rated 7 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

There are still a few stains on the carpet area of the bedroom. I had hoped that area would have come out better.

Report a concern   April 14, 2022 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

Romero was professional and my carpet looks great!

Report a concern   April 14, 2022 — Rated 0 out of 10 by D.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was dirty all areas were not clean.

Report a concern   April 14, 2022 — Rated 8 out of 10 by A.S. Zerorez Los Angeles
What could we do to improve?

Overall is satisfactory except some small areas were missing due to not moving the trash can…

Report a concern   April 14, 2022 — Rated 10 out of 10 by B.J. Zerorez Los Angeles
What do you like about our products and services?

Tech was very friendly and knowledgable

Report a concern   April 14, 2022 — Rated 10 out of 10 by R.O. Zerorez Los Angeles
What do you like about our products and services?

I think they are very thorough. I couldn't ask for a better job.

Thank you

First name removed

Report a concern   April 13, 2022 — Rated 10 out of 10 by N.G. Zerorez Los Angeles
What do you like about our products and services?

Everything was very professional, quick and effective!

Report a concern   April 13, 2022 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Ramiro was courteous and very efficient in cleaning our carpets and they look brand new!

Report a concern   April 13, 2022 — Rated 10 out of 10 by Mary Hammack Zerorez Los Angeles
What do you like about our products and services?

I had my carpets cleaned by Zerorez on Tuesday and they look new again! Rudy was professional, thorough and quick. The scotch guard treatment helps prevent stains and I had that treatment applied as well. I am a repeat customer and recommend Zerorez to my family and friends.

Report a concern   April 13, 2022 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Trevor was very professional and explained everything we had concerns with. He was very thorough yet he was very fast.

Report a concern   April 13, 2022 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Fast , easy to work with technicans

Report a concern   April 13, 2022 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Friendly, efficient, on time, nd a good value.

Report a concern   April 13, 2022 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who did the work was very professional and went beyond his call of
duty to make sure that we were happy with his work.

My husband and I agree, next time we will request the same person to service our carpet
and tiles.

Report a concern   April 13, 2022 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

The tech cleaned our carpet well.

Report a concern   April 13, 2022 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Fast and easy service

Report a concern   April 13, 2022 — Rated 3 out of 10 by T.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

While the person was responsive and did go over an area again when asked, overall we feel the carpet didn’t get clean. Also it now shows new dirty patches. We’ve used Zerorez in Washington with great success so we’re not sure what happened here. In Washington they were even able to get out a large, old, orange juice spill that had been hidden by the kids!
We are now left having to pay a second person to come out and redo our cleaning which mainly consists of dirt from high traffic areas. If I can get it out with Folex, certainly Zerorez should’ve been able to. Will never use this location again because I may as well have left $280 on the sidewalk.

Report a concern   April 13, 2022 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

On time; willing to try hard to remove stains

Report a concern   April 13, 2022 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

Your service is wonderful. We've been customers of Zerorez since June 2005! We have always been treated with respect, messages left on our phone as to when service would be performed, etc. have always been right on! We have never been left in doubt as to when and how our request for service would be completed. Brett was just here last week, did a wonderful job, and we will have him come back in a month to do grout cleaning!

Report a concern   April 13, 2022 — Rated 10 out of 10 by Aspasia Zouras Zerorez Los Angeles
What do you like about our products and services?

The technician was knowledgeable and did a great job cleaning the carpets.

Report a concern   April 13, 2022 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Great professional service

Report a concern   April 13, 2022 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

No Chems. No scent. Fast & professional.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Valerie Skowron Zerorez Los Angeles
What do you like about our products and services?

Jacob, personal, trustworthy, did a great job

Report a concern   April 12, 2022 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Brandon Dehart cleaned our tile and grout throughout the house and did a fabulous job. When some of the protectant got on a little edging of carpet he came back the next day at the end of a long work day and took care of the problem. The best thing about Brandon is not his strong work production but his terrifically positive, pleasant attitude. He does great work but is also a super likable person. The tile looks the best it has since it was put in.


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