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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You cleaned my mom's carpet. There were alot of stains. However you technician did a very good job at getting the majority of stains out. The carpet looked very good!
The service people and the cleaning results
Always does a great job!
My carpet was dirty!!. I was ready to replace them when I got an advertisement from you stating "that you could drink the water after you cleaned the carpet" I thought if they can drink the water from our dirty carpets, then I'll give them a try.
Eric was our technician. He was very professional. Told us exactly what he would be doing and that it would take about an hour. At one point he should us the difference Zerorez was making. We couldn't believe it. Eric took his time and did a fabulous job.
I would 100% recommend Zerorez and ask for Eric.
Called prior to arrival. Arrived on time. Explained services to be performed. No changes to original estimate. All areas look great. One area was especially dirty and not cleaned for a decade and looks very good. Rather amazing it turned out so well. Service Tech excellent.
We used your company based on recommendations from Garret on the radio in Tucson.
Also, Warren Eckstein the pet show expert.The results were fantastic.. our carpets look brand new. Out real estate agent in Tucson was so impressed, he now uses Zerorez.
Very impressed with how friendly and competent the employees are.
Brandon was our person who cleaned our carpets, he was great.
I like that you get the job done in a timely fashion and the work is good and doesn't smell.
Service was good.
I feel the hype was well deserved. The carpet came out better than expected.
The technician was on time, and worked quickly and efficiently.
We have been Zerorez customers for a long time and found them to be the complete package. Their technicians are great, and very professional, and courteous. Great job making my carpets look new again.
Trevor, great job cleaning carpets and adding the top protective coat. Good pricing and loyalty discounts are awesome as well.
I love the way our carpets look after they’re done. Also, the technicians are very careful and caring.
Fast, efficient, great job, smelled great, loved the technician 👍🏻
On time, neat, professional, good job
Online scheduling was simple. All contacts seemed helpful, courteous, and professional. The technicians were friendly and assured the job was completed to my satisfaction. I would definitely recommend them.
Ramiro was great! The carpet in my daughters’ room was gross all matted and dirty…well the carpet came out like new and smells great
Great service, great work!
Technician Matt was great, and I like that your product doesn't leave residue.
On time, courteous, helpful, and an amazing job cleaning!
My fat one floors and carpets always look like new when you are finished cleaning them.
Don’t feel the time was taken to treat the stains before tge carpet was cleaned.
Previous times I’ve used Zerorez they treat and work on the stain.
This time I don’t think the time was taken, nor did he let me know that he couldn’t get the stain out. Let the carpet dry before I called to have them come back out. Well the stain looks worse than it was at the beginning.
Sal kept me informed of arrival time, was very professional, and reviewed with me the cleaning required. The job done was excellent!
Courteous and prompt service. Couch looked brand new after technician was done.
We appreciate the service we get and the product is great. Our carpets look great!
Technician was professional and pleasant - 10 of 10. However, your process did not provide as good results as my previous company.
Have used Zerorez for years.... Best carpet cleaning service. Carpet looks and feels brand new after treatment. Thorough and careful preparation...other flooring covered where hoses are, blue booties left, and representative always thoughtful, caring and pleasant. In Orange County, ask for Sal... you will be so very pleased.
Very professional. On time and informative.
Great tech Chris was on time for our cleaning. He graciously adjusted the work to include tile floors. The carpet and tile floors look great.
I didn't know that scotchguarding was going to prevent me from walking on the carpet for 24 to 48 hours. Additionally, I wish the woman taking my information would have asked what the fabric of my furniture was, as the tech was uncomfortable cleaning it (Velvet and suede).