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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wish the fabric got cleaner than it did.
Excellent, quick service!
Excellent customer service
The carpets always turn out excellent. The tech showed us what he could do to the tile grout and we were very impressed. We will have you back to clean all the tile/grout.
Thanks
No harsh chemicals. Grout and rugs come up like new. Friendly, caring and knowledgeable techs.
Very clean, good service and friendly. Easy to setup a schedule online.
They did a great job.
They were punctual, friendly, but they do a thorough job, ask me about problem areas, and when they left, it looked beautiful. Thank you very much.
Carpets look nice and fresh. Ben and Jordan were friendly and did a professional job.
We were pleased with the service we did receive, but it was incomplete. The technician complained that the previous carpet cleaners had left a lot of soap in the carpet, which was slowing down his cleaning. He finished everything except the stairs, which he said he could not do: he said the stairs had too much soap and that it was putting too much stress on the motor in his truck. So he did not complete the stairs. We had to get out our own Bissell Little Green Machine and do the work ourselves. We were disappointed. I still remember the old Zerorez slogan about "we get out the stuff the other guys leave behind." Unfortunately, not in this case. :-(
Customer focused/can-do attitude.
The technicians arrived promptly and did a great job. The carpet looks great and dried faster than other companies I have used.
The service was impeccable! My carpet looks like new! Thank you Zerorez!
He did a great job. My carpet had a lot of traffic stains. They all came out Really happy with the results. Name removed
Service man Jorge Martinez was very friendly & courteous. He did a nice job on the carpets! He's a hard worker!!
Thank you.
Quick. Very thorough. Ramiro was wonderful!
Our technician was very professional and did a spectacular job. I will use your services again.
Excellent service. Red wine stains removed! Price is a bit
High for the time required to do the work
Friendly worker. Great job!
Sal was fantastic! See you again soon.
Great service, staff and cleaning
A la carte pricing should be made clear up front. Everything I assumed would be included and has been with other cleaners, was an extra fee.
Felt like up selling was main goal.
Show residue removed
We love Zerorez. Ramiro did an excellent job of cleaning the carpet and tile area.
Very professional and our carpets look great!
On time arrival
Completion in time allotted
Very clean carpet and tile including grout
Relatively quiet equipment
Good clean up
Pleasant and informative technician
Always a good job, very through and tech explains the process. Like the results.
The gentleman was polite and understood my request for cleaning the carpet
I would continue to recommend Zero Rez! My carpets and couch look great after a cleaning. We have been using them for years! Great technicians and phone staff.
Change in how much they were going to charge me once they got to my house. Did a decent job of mopping our stone but didn’t get out many stains.