- Phone: (949) 387-2222
- Visit Website
based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In the just cleaned tile & marble areas, the cleaning machine &/or dirty water left whole sections & edges all still dirty. We had to on hands & knees for the following 4 hours after ZeroRez just left Scrub ourselves to finish the job.
So far very happy about the outcome. Also always on time and doing a great job.
Thank you.
Marcelo was very knowledgeable and showed up on time. He did an excellent job!
The guy that did my carpet was awesome! Great job! Thank you
Marcel did an excellent job and went above and beyond in his determination to try to remove extremely tough, soaked-in stains and greatly improved the appearance of the carpeting to the point where we can now take photos and not have any lingering odors from the stained carpeting.
There is a guarantee to fix a problem if necessary . The service tech was on time
Very prompt, thorough, and professional, although expensive
Service is great. Products always exceed expectations
I am very pleased with Edwardo's work. He was courteous and made sure I understood certain aspects of cleaning my carpet.
Prompt and neat. Carpets look great but I want to wait a bit to see if they stay that way.
TOP of the list: everything is organic and very necessary for people with severe allergies!
I watched the dirt come right out with EASE on every stroke of Rudy's wand and was utterly AMAZED that this had no soap or chemicals.
Rudy showed me and explained the two ORGANIC NON CHEMICAL treatments they have for heavy traffic areas and pet stain. One is oranges and the other is apples.
I cannot begin to tell how much better my carpet is AND MY HOUSE!
Rudy called me 30 minutes before the scheduled appointment was perfectly on time
he is kind, thoughtful, respectful and has a sense of humor.
A JOY TO HAVE THE ZEROREZ EXPERIENCE! YOU HAVE AN AWESOME PRODUCT AND I HOPE YOU NEVER GO AWAY!!!!!!!!!!!!!!!!!!!!!
Zerorez is always so easy to work with! Each time the technicians are professional. We love the call ahead of time so we can prepare. We have had great experiences each time and love the clean and clear results!
tech was on time. Tech was friendly efficient and cleaning results were quite satisfactory
No chemical smell! No carpet residue. No extra charges. Excellent customer service. Courteous friendly technicians. Clean clean carpets!! 💕
The service cleans well and dries quickly. Your service guy,Thomas was professional and friendly.
Eric was great at his job!
Our carpet is aging but the Zerorez process made them look good again. The tech showed up on time, was exceptionally pleasant and completed the job as promised. They are our cleaning company moving forward
I like the fact that when l have the windows open & the fan on, it dries within 4-5 hrs. so l can put things back in order.
Timely, proficient and caring
Quality service
They work
Your cleaning technique really works. I have had positive dealings with their company and with the people that work for you.
I have always used Zerorez. This was about the 4th time. The man who came was very, very good. Everything was perfect.
Technician was an hour plus past the service window. He did text twice regarding the delay but we choose windows to fit within our other plans.
Alex was nice and efficient, however I do not know that your service is so far superior to warrant the higher cost.
Cleans well
Kind representatives who called ahead and were on time.
I've had good experiences in the past with zerorez. This time, the operator was efficient but worked too quickly. I felt the rugs would have ended up cleaner if more time was dedicated.
Not sure I would recommend your company at this point and will probably go back to Expert Carpet Care next time.
Jorge was professional and worked hard to help me.
Rudy did a great job cleaning my carpets. Very thorough.

Very good