Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2022 — Rated 10 out of 10 by R.O. Zerorez Los Angeles
What do you like about our products and services?

Very good

Report a concern   May 11, 2022 — Rated 5 out of 10 by J.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

In the just cleaned tile & marble areas, the cleaning machine &/or dirty water left whole sections & edges all still dirty. We had to on hands & knees for the following 4 hours after ZeroRez just left Scrub ourselves to finish the job.

Report a concern   May 11, 2022 — Rated 10 out of 10 by U.D. Zerorez Los Angeles
What do you like about our products and services?

So far very happy about the outcome. Also always on time and doing a great job.
Thank you.

Report a concern   May 11, 2022 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Marcelo was very knowledgeable and showed up on time. He did an excellent job!

Report a concern   May 11, 2022 — Rated 10 out of 10 by J’Aime Stidd Zerorez Los Angeles
What do you like about our products and services?

The guy that did my carpet was awesome! Great job! Thank you

Report a concern   May 10, 2022 — Rated 10 out of 10 by W.R. Zerorez Los Angeles
What do you like about our products and services?

Marcel did an excellent job and went above and beyond in his determination to try to remove extremely tough, soaked-in stains and greatly improved the appearance of the carpeting to the point where we can now take photos and not have any lingering odors from the stained carpeting.

Report a concern   May 10, 2022 — Rated 10 out of 10 by Gail Scalise Zerorez Los Angeles
What do you like about our products and services?

There is a guarantee to fix a problem if necessary . The service tech was on time

Report a concern   May 10, 2022 — Rated 9 out of 10 by Linda Stock Zerorez Los Angeles
What do you like about our products and services?

Very prompt, thorough, and professional, although expensive

Report a concern   May 10, 2022 — Rated 10 out of 10 by Huntington Beach Water Department Zerorez Los Angeles
What do you like about our products and services?

Service is great. Products always exceed expectations

Report a concern   May 9, 2022 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

I am very pleased with Edwardo's work. He was courteous and made sure I understood certain aspects of cleaning my carpet.

Report a concern   May 9, 2022 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt and neat. Carpets look great but I want to wait a bit to see if they stay that way.

Report a concern   May 9, 2022 — Rated 10 out of 10 by P.J. Zerorez Los Angeles
What do you like about our products and services?

TOP of the list: everything is organic and very necessary for people with severe allergies!
I watched the dirt come right out with EASE on every stroke of Rudy's wand and was utterly AMAZED that this had no soap or chemicals.

Rudy showed me and explained the two ORGANIC NON CHEMICAL treatments they have for heavy traffic areas and pet stain. One is oranges and the other is apples.

I cannot begin to tell how much better my carpet is AND MY HOUSE!

Rudy called me 30 minutes before the scheduled appointment was perfectly on time
he is kind, thoughtful, respectful and has a sense of humor.

A JOY TO HAVE THE ZEROREZ EXPERIENCE! YOU HAVE AN AWESOME PRODUCT AND I HOPE YOU NEVER GO AWAY!!!!!!!!!!!!!!!!!!!!!

Report a concern   May 8, 2022 — Rated 10 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is always so easy to work with! Each time the technicians are professional. We love the call ahead of time so we can prepare. We have had great experiences each time and love the clean and clear results!

Report a concern   May 7, 2022 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

tech was on time. Tech was friendly efficient and cleaning results were quite satisfactory

Report a concern   May 7, 2022 — Rated 10 out of 10 by Jan Chronert Zerorez Los Angeles
What do you like about our products and services?

No chemical smell! No carpet residue. No extra charges. Excellent customer service. Courteous friendly technicians. Clean clean carpets!! 💕

Report a concern   May 7, 2022 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

The service cleans well and dries quickly. Your service guy,Thomas was professional and friendly.

Report a concern   May 7, 2022 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Eric was great at his job!

Report a concern   May 7, 2022 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Our carpet is aging but the Zerorez process made them look good again. The tech showed up on time, was exceptionally pleasant and completed the job as promised. They are our cleaning company moving forward

Report a concern   May 7, 2022 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that when l have the windows open & the fan on, it dries within 4-5 hrs. so l can put things back in order.

Report a concern   May 7, 2022 — Rated 10 out of 10 by Sandra Watson Zerorez Los Angeles
What do you like about our products and services?

Timely, proficient and caring

Report a concern   May 7, 2022 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Quality service

Report a concern   May 7, 2022 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

They work

Report a concern   May 6, 2022 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

Your cleaning technique really works. I have had positive dealings with their company and with the people that work for you.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Jacqueline Lewis Zerorez Los Angeles
What do you like about our products and services?

I have always used Zerorez. This was about the 4th time. The man who came was very, very good. Everything was perfect.

Report a concern   May 6, 2022 — Rated 8 out of 10 by N.C. Zerorez Los Angeles
What could we do to improve?

Technician was an hour plus past the service window. He did text twice regarding the delay but we choose windows to fit within our other plans.

Alex was nice and efficient, however I do not know that your service is so far superior to warrant the higher cost.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Mary Rascon Zerorez Los Angeles
What do you like about our products and services?

Cleans well

Report a concern   May 6, 2022 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Kind representatives who called ahead and were on time.

Report a concern   May 6, 2022 — Rated 7 out of 10 by M.R.S. Zerorez Los Angeles
What could we do to improve?

I've had good experiences in the past with zerorez. This time, the operator was efficient but worked too quickly. I felt the rugs would have ended up cleaner if more time was dedicated.
Not sure I would recommend your company at this point and will probably go back to Expert Carpet Care next time.

Report a concern   May 6, 2022 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Jorge was professional and worked hard to help me.

Report a concern   May 6, 2022 — Rated 10 out of 10 by S.O.C. Zerorez Los Angeles
What do you like about our products and services?

Rudy did a great job cleaning my carpets. Very thorough.


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