Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 29, 2022 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Fine service at a reasonable price!

Report a concern   April 29, 2022 — Rated 10 out of 10 by N.D.F. Zerorez Los Angeles
What do you like about our products and services?

Good pricing and nice employees that do a great job.

Report a concern   April 29, 2022 — Rated 7 out of 10 by P.D. Zerorez Los Angeles
What could we do to improve?

Rug and carpet was cleaned but after it drys you can see spots again. Also some areas the carpet was extra crispy. Not a good feeling on bare feet.

Report a concern   April 28, 2022 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Quick, professional, affordable and effective.

Report a concern   April 28, 2022 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Very good service . Thank you !

Report a concern   April 28, 2022 — Rated 10 out of 10 by A.Z. Zerorez Los Angeles
What do you like about our products and services?

I like the cleaning

Report a concern   April 28, 2022 — Rated 9 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Quick, thorough, friendly

Report a concern   April 28, 2022 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Service was quick and professionally done. Product smelled fresh when completed. The final outcome looked great - the carpets did not require to be replaced - left like new. The tile floors and grout were cleaned and looked very good. Also, we had the granite counters all cleaned and sealer added - they once again looked shiny and new. Jorge, company representative was friendly, courteous and professional. Was up front with the cost and did a great job. Would highly recommend Zerorez.

Report a concern   April 28, 2022 — Rated 9 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Romero was a fast, very nice, friendly worker! We would like him to do our carpets again!
The Thatchers, CDM

Report a concern   April 28, 2022 — Rated 10 out of 10 by K.U. Zerorez Los Angeles
What do you like about our products and services?

Great Results! Rudy was exceptional!

Report a concern   April 28, 2022 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Sofa looks really good. We are very pleased!

Report a concern   April 28, 2022 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Vey efficient, on time and neat. Does a great job.

Report a concern   April 28, 2022 — Rated 0 out of 10 by K.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Change in how much they were going to charge me once they got to my house. Did a decent job of mopping our stone but didn’t get out many stains.

Report a concern   April 27, 2022 — Rated 8 out of 10 by A.C. Zerorez Los Angeles
What could we do to improve?

I wish the fabric got cleaner than it did.

Report a concern   April 27, 2022 — Rated 10 out of 10 by J.U. Zerorez Los Angeles
What do you like about our products and services?

Excellent, quick service!

Report a concern   April 27, 2022 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service

Report a concern   April 27, 2022 — Rated 10 out of 10 by Wayne Shaul Zerorez Los Angeles
What do you like about our products and services?

The carpets always turn out excellent. The tech showed us what he could do to the tile grout and we were very impressed. We will have you back to clean all the tile/grout.
Thanks

Report a concern   April 27, 2022 — Rated 10 out of 10 by Sheila Sibley Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals. Grout and rugs come up like new. Friendly, caring and knowledgeable techs.

Report a concern   April 27, 2022 — Rated 10 out of 10 by F.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean, good service and friendly. Easy to setup a schedule online.

Report a concern   April 26, 2022 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

They did a great job.

Report a concern   April 25, 2022 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

They were punctual, friendly, but they do a thorough job, ask me about problem areas, and when they left, it looked beautiful. Thank you very much.

Report a concern   April 25, 2022 — Rated 9 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Carpets look nice and fresh. Ben and Jordan were friendly and did a professional job.

Report a concern   April 25, 2022 — Rated 6 out of 10 by P.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We were pleased with the service we did receive, but it was incomplete. The technician complained that the previous carpet cleaners had left a lot of soap in the carpet, which was slowing down his cleaning. He finished everything except the stairs, which he said he could not do: he said the stairs had too much soap and that it was putting too much stress on the motor in his truck. So he did not complete the stairs. We had to get out our own Bissell Little Green Machine and do the work ourselves. We were disappointed. I still remember the old Zerorez slogan about "we get out the stuff the other guys leave behind." Unfortunately, not in this case. :-(

Report a concern   April 24, 2022 — Rated 10 out of 10 by Laura Crankshaw Zerorez Los Angeles
What do you like about our products and services?

Customer focused/can-do attitude.

Report a concern   April 24, 2022 — Rated 10 out of 10 by Linda Ann Wolf Zerorez Los Angeles
What do you like about our products and services?

The technicians arrived promptly and did a great job. The carpet looks great and dried faster than other companies I have used.

Report a concern   April 24, 2022 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

The service was impeccable! My carpet looks like new! Thank you Zerorez!

Report a concern   April 24, 2022 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

He did a great job. My carpet had a lot of traffic stains. They all came out Really happy with the results. Name removed

Report a concern   April 23, 2022 — Rated 10 out of 10 by Karen Dehlinger Zerorez Los Angeles
What do you like about our products and services?

Service man Jorge Martinez was very friendly & courteous. He did a nice job on the carpets! He's a hard worker!!

Thank you.

Report a concern   April 23, 2022 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Quick. Very thorough. Ramiro was wonderful!

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Our technician was very professional and did a spectacular job. I will use your services again.


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