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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality cleaning from a personable service provider!
This comment is for Zerorez Orange County - not Los Angeles
Chris did a great job - very professional. courteous, and with a positive attitude.
Thanks Chris.
Overall very good job. Technician was on time, professional and courteous. Job was completed timely and neat. Carpet turned out clean and most stains came out. I also like that the carpet dried quickly.
Prompt, efficient, friendly, accommodating. Thank you Jorge
I like that there is no residue left after cleaning my carpets. I like that they have a powerful truck-mounted machine that has great cleaning power. The technician was very polite and efficient and did a great job.
Everything! We have been repeat customers for many years.
The employees were on time, courteous, and helpful. Overall there was improvement in furniture and area rug appearance, but some stains didn't come out.
Ben is absolutely amazing! Fast worker and very informative! Appreciate his professionalism and swiftness!! Will definitely use him and recommend him in the future!
Clean, quick, and eco-friendly.
Your technicians are always very professional and polite. They are experienced and have been in the industry for many many years. Brett was our technician this time and did an excellent job on our carpets and this was the first time I had my sofa cleaned and I am very impressed.
Marilyn H.
Irvine, ca
Friendly and competent service
I am very satisfied with technician Austin. He did a great job!
The technician was very knowledgeable and helpful. Zerorez is always on time, efficient and do a great job. I use Zerorez twice a year and am always very pleased with the results
The technicians are efficient and friendly and the products they use leave carpets clean. I also had the tile grout cleaned and they look great.
Sal was very friendly and did a great job
Have used Zerorez many times and have always been incredibly impressed. This time we had 2 area rugs, our sectional and our dining chairs cleaned. They were looking a bit scary, we have a 3 year old and 2 dogs. They now all look brand new!
Thanks Zerorez!!
Clean, smells clean and Not to much water left on surface.
Your products work!!!!
My carpets look brand new when you leave…
Right on time, very professional and courteous, exceeded our expectations for results!
Great tech
I've already Facebook messages my dissatisfaction and never heard back. I was quoted a price and was charged way more .
I reviewed my receipt and understood taxes and gas fee. It was still way more then I was quoted.
Professional job, fast and great outcome
Excellent caring service.
Always on time and carpet is super clean
Top notch service and cleaning.
Alex did a great job on our carpet, but generally speaking, your prices are WAY TOO HIGH in comparison to other carpet cleaners who do an equally good job. Just sayin'
getting your carpets cleaned isn't the funnesst thing to do but Jordan did a great job and was very thorough and efficient.
Two rooms are still damp after 3 days
The technician used my restroom and put the tissue in my waste basket
Great service