Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 7, 2022 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that when l have the windows open & the fan on, it dries within 4-5 hrs. so l can put things back in order.

Report a concern   May 7, 2022 — Rated 10 out of 10 by Sandra Watson Zerorez Los Angeles
What do you like about our products and services?

Timely, proficient and caring

Report a concern   May 7, 2022 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Quality service

Report a concern   May 7, 2022 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

They work

Report a concern   May 6, 2022 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

Your cleaning technique really works. I have had positive dealings with their company and with the people that work for you.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Jacqueline Lewis Zerorez Los Angeles
What do you like about our products and services?

I have always used Zerorez. This was about the 4th time. The man who came was very, very good. Everything was perfect.

Report a concern   May 6, 2022 — Rated 8 out of 10 by N.C. Zerorez Los Angeles
What could we do to improve?

Technician was an hour plus past the service window. He did text twice regarding the delay but we choose windows to fit within our other plans.

Alex was nice and efficient, however I do not know that your service is so far superior to warrant the higher cost.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Mary Rascon Zerorez Los Angeles
What do you like about our products and services?

Cleans well

Report a concern   May 6, 2022 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Kind representatives who called ahead and were on time.

Report a concern   May 6, 2022 — Rated 7 out of 10 by M.R.S. Zerorez Los Angeles
What could we do to improve?

I've had good experiences in the past with zerorez. This time, the operator was efficient but worked too quickly. I felt the rugs would have ended up cleaner if more time was dedicated.
Not sure I would recommend your company at this point and will probably go back to Expert Carpet Care next time.

Report a concern   May 6, 2022 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Jorge was professional and worked hard to help me.

Report a concern   May 6, 2022 — Rated 10 out of 10 by S.O.C. Zerorez Los Angeles
What do you like about our products and services?

Rudy did a great job cleaning my carpets. Very thorough.

Report a concern   May 6, 2022 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Professional and friendly.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Sherry Domenie Zerorez Los Angeles
What do you like about our products and services?

very professional, on time, communicated well, excellent job

Report a concern   May 5, 2022 — Rated 10 out of 10 by Santiago Rydelski Zerorez Los Angeles
What do you like about our products and services?

Sal and the team have always been so thorough and awesome!!! We are so appreciative for their hard work!! Thank you!!

Report a concern   May 5, 2022 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

The employees were very efficient and polite.

Report a concern   May 5, 2022 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Prompt, courteous & the carpets look like new!!!

Report a concern   May 4, 2022 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaning, quick drying time

Report a concern   May 4, 2022 — Rated 10 out of 10 by D.N. Zerorez Los Angeles
What do you like about our products and services?

Sal who came to my home to do carpets was great.

Report a concern   May 4, 2022 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Love my carpet cleaner, Marcel. He’s honest, thorough and always helpful. He shows up on time and is very professional.

Report a concern   May 4, 2022 — Rated 10 out of 10 by James Neumann Zerorez Los Angeles
What do you like about our products and services?

Brett, the technician is amazing! I ask for him every time I call Zerorez. The service is always the same.

Report a concern   May 4, 2022 — Rated 10 out of 10 by Thomas Ryder Zerorez Los Angeles
What do you like about our products and services?

Very pleased with a job well done. Your rep was very good. Will request him next time.

Report a concern   May 3, 2022 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Our Technician, Austin, was timely, and professional. He provided information on a problematic stain. In addition have information to help speed up the drying time. Zerorez has been my carpet cleaning choice for many years.

Report a concern   May 3, 2022 — Rated 0 out of 10 by M.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

All I can say is I will not be a returning customer. I was a happy repeat customer but this time was the worst.

Report a concern   May 3, 2022 — Rated 10 out of 10 by F.V. Zerorez Los Angeles
What do you like about our products and services?

Excellent work, good manner worker, answered all questions.

Report a concern   May 3, 2022 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Chemical free, odor free. Carpet dries quickly. Marcel always does a great job.

Report a concern   May 3, 2022 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Very well cleaned! Removed all plaudoh and slime stains. Carpet looked like new!

Report a concern   May 3, 2022 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Always on time! Always a perfect result withy area rugs.

Report a concern   May 3, 2022 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Sal and Anthony did an excellent job!! Thank you!

Report a concern   May 3, 2022 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Everything was set up and executed just as promised. The carpet looks terrific!


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