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based on 35012 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On-time, professional, reasonably priced
The product used to clean our carpet smelled really good, did a fantastic job on a 40 year old carpet. The color was brightened and the nap came back up... also the carpet was not soaked so dried in a reasonable time. We will be getting our chairs cleaned soon.
Great Job Professional and took the time to do it right
Jeremy did a great job for us!
Have tried may others over the year, but these guys do the best job. My kitchen flroor is stove with many holes, etc, and their machine REALLY gets them clean!
On time, very professional service. Ramiro was very polite and let me know what was happening and what to expect. Will definitely bring Zerorez back as needed and will request Ramiro.
Your technician was very professional and informative, and did a good job.
The technician. Matt H, was very good. He explained the alkaline water benefits used to clean the carpets. He was very careful with his hoses and worked very hard.
The problem is I don't belive the Alkaline water was strong enough to pull up all the dirt from the Berber carpet. Some areas still look like they need to be cleaned to me.
There was a very small damp spot left in front of the den couch. 3 sprays of Resolve and 2 wipes with a paper towel and it was gone.
more attention to detail. move items to clean undere them.
Was happy with the rooms cleaning but not with the stairs. The solution ran down the from the step to the backing of the stair and left an uneven drip pattern.
Consistent, clean, reliable, professional. Austin was a great tech
Very professional Jorden, my tech. was on time, knew her stuff and did a wonderful job on my house. Very satisfied with the job.
They're incredible and very environmentally safe. Our carpets and tile look brand new again. Matt was here this week and was so efficient, friendly and informative about the products to clean the tile. He did an awesome job!
You got a 10 on the Technician and the quality of work on on the Upholstery. However a 0 on carpet cleaning, the traffic areas did not come clean as well as all of the light stain areas. Very disappointing after a $883 expense.
The service and product are superior to any other cleaning service I’ve used.
Great job
Depending on the driver, they remove most of the dirt from your carpet.
They were fast, convenient and did an amazing job on my carpets. I will certainly be using them again. So glad I found them.
Service person was polite and worked hard to do a good job
The technique is awesome ! Carpet dries fast and the cleaning method is unique.
Prompt, professional and thorough
No chemicals. Carpet not left wet
The service technician Marcel was excellent.
Follow up receipt from office also very good.
Very pleased with the work.
My technician Froy did an amazing job I am so pleased with the service I will definitely use again.
Marcel always does a great job on our carpets. Even though they’re light color, they always come out looking great!
Top quality and great service.
We have used Zerorez multiple times and always trust that the work is great and the carpets will be done right!
The tech who did the work, Ramiro, N.
was professional, kind and detailed in the cleaning- even on the hottest of days!
Thank you
The person we had was Jordan. She explained everything she was doing, gave us options for other cleanings, and showed us before and after pics.
Friendly service guy, thorough, courteous and respectful. Carpet looks great! Scotch guarding was an option after the cleaning which I took advantage of. Great job! Thank you

The associate arrived on time, worked efficiently and was professional. My carpets look great.