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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used Zerorez multiple times and always trust that the work is great and the carpets will be done right!
The tech who did the work, Ramiro, N.
was professional, kind and detailed in the cleaning- even on the hottest of days!
Thank you
The person we had was Jordan. She explained everything she was doing, gave us options for other cleanings, and showed us before and after pics.
Friendly service guy, thorough, courteous and respectful. Carpet looks great! Scotch guarding was an option after the cleaning which I took advantage of. Great job! Thank you
Great service, great result! You guys are the best of the best!
The carpeting cleaning was done very quickly and professionally. The carpets came out very clean and soft as advertised.
Thanks,
Tim
Cleans spots, appreciate no residue.
Careful with my furniture
Nice smell and friendly workers
Brandon was very nice and very professinal.
Tony was efficient and prompt!
Fast and friendly. They did a great job to clean up the house before it was sold.
Always great service and excellent cleaning that does not compromise my carpet. Thank you.
All team members are passionate about the technology and utilizing clean methods to continue to keep our homes safe and clean.
Service is always in time, professional and results in cleaning are excellent.
👍💯
No soap!
NO RESIDUE, fresh clean, clean, clean, no smelly perfume or chemical smells. Always professional, efficient and timely. Great Joy!
My carpet is not soaking wet after being cleaned and carpets look very nice
Everything was great until I went outside after the carpet was clean and the tech had left.
There was lots of debris in the gutter where my driveway meets the street. It was obviously from the tech cleaning out his equipment somehow---stringy, thready globs of stuff all over. It had dried out and was difficult to get off the street.
Other than having to clean it up, we were happy with the service. Your techs need to clean up after themselves.
Technician was friendly at introduction although he lacked eye contact and had a very limp handshake at first meet. This doesn’t mean he isn’t good at his job although as a man I believe a firm handshake and eye contact goes a long way. My service included a couch cleaning. I had a main area of the couch that had a spot. When service was completed it looked like the previous spot still had unwanted discoloration from before but now just relocated to different areas of the couch. I was told it looked that way because it was wet and after it dried it would clear up. This was not the case. Now there are multiple spots around the couch. Seams as though the dirt rings are now appearing in different spots now that the couch is dry. Dirt doesn’t seemed to have been removed but simply relocated throughout the couch. Not looking to bash the company or service but simply will be looking elsewhere for cleaning services in the future. Thank you for your time.
good results
The young lady who cleaned our house was wonderful! I highly recommend her to anybody.
On time, clean carpet.
Prompt
Julio was very kind and professional and did a great job on the carpet.
reliable-quick
We recently had Brandon come to clean our carpets before we move in. We were very happy with both his customer service and his care with our carpet. Brandon explained services available to help the carpet last longer and made recommendations. Highly recommend Zerorez!
Tile and carpet look great and did not take long to dry
Rep who did the job was awesome
Very professional
I had my carpets cleaned and they look fantastic. My technician took a lot of time explaining the process to me, was very thorough, and made sure I was happy with the job.
I am not saying that I would not use Zerorez again, as I have used them for many years. I just want not impressed with the technician that was sent out this time. I felt he did not spend as much time cleaning my stairs as was done in the past.

Top quality and great service.