Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2022 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Good result. Deep stains in carpet removed. Courteous technician.

Report a concern   July 15, 2022 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

The technology is great and the technician is great.

Report a concern   July 15, 2022 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Serviceman was very professional and did a great job.

Report a concern   July 15, 2022 — Rated 10 out of 10 by J.Y. Zerorez Los Angeles
What do you like about our products and services?

Austin does a great job!

Report a concern   July 15, 2022 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks new every time

Report a concern   July 15, 2022 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Jeremy was on time, easy to speak with, and did an excellent job. The company appointment scheduler was also very helpful.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Christine Hills Zerorez Los Angeles
What do you like about our products and services?

Jorge was exceptional! So professional and careful with our home! He is one of the reasons we love choose Zerorez! He made our couches look brand new and even pointed out some issues that we already were aware of.

Report a concern   July 15, 2022 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The technician was considerate and friendly even before entering our home. He put on booties and explained what he would be doing. He took care to protect my furniture and the corners of the walls he would be passing. He worked diligently to clean a large area rug and gave special attention and effort to clean the dirtiest are of the rug. He also did a great job on the carpeted area I needed cleaned. I am very happy with the service.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Marsha Lozano Zerorez Los Angeles
What do you like about our products and services?

We had two chairs and a couch cleaned and they look so good now. Thank you

Report a concern   July 14, 2022 — Rated 10 out of 10 by Kim Testar Zerorez Los Angeles
What do you like about our products and services?

They did a good job, but I need a few areas redone

Report a concern   July 14, 2022 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Julio was excellent, professional

Report a concern   July 14, 2022 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

It's the most effective way to clean carpets and hard surfaces.

Report a concern   July 13, 2022 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

Carpets cleaned just 48 hours ago so too new to provide long term feedback. But, Alex R. was
Very professional, accommodating, thorough and by all appearances has done a very good job cleaning my carpeting. He contacted me with his ETA and was prompt. All in all I am very satisfied with Zerorez. To be clear, work was Orange County not Los Angeles. The Irvine facility provided services.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Maynor Pineda Zerorez Los Angeles
What do you like about our products and services?

He did a nice job on cleaning my couches.

Report a concern   July 13, 2022 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

All around great! Carpet always comes out super clean. Love you guys! Thank you!

Report a concern   July 13, 2022 — Rated 10 out of 10 by Debbie Dyer Zerorez Los Angeles
What do you like about our products and services?

You actually get stains out that don’t come back and you do an amazing job. I recommend you to all my friends.

Report a concern   July 13, 2022 — Rated 10 out of 10 by S.G.S. Zerorez Los Angeles
What do you like about our products and services?

Jacob did a great job, as always.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Pam Mccloskey Zerorez Los Angeles
What do you like about our products and services?

Our technician, Sal is very professional and knowledgeable. Such a pleasure to have him here to give us great service!

Report a concern   July 13, 2022 — Rated 7 out of 10 by P.M. Zerorez Los Angeles
What could we do to improve?

Better time scheduling. I understand 'stuff' happens, but the 2 hour window ended up being 4 hours.
The drying time of 6-7 hours is unrealistic. Even with my windows/doors open, the carpet was still damp over 24 hours later.

Report a concern   July 13, 2022 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

I had carpet and flooring cleaned by Eduardo and the job he still was absolutely the best. My past tenant waxed a no wax floor and Eduardo was about to get all the wax off the floor without ruining the floor. I actually thought I would have to replace it. The difference in my floors were day and night. I highly recommend Zerorez to anyone that feels they need to remove carpet and flooring because of its condition you might just be surprised by the miracle they can pull off with cleaning it.

I am a real person I'm not paid to write this review I just want everyone to know what a great job Eduardo can do.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Debbie DeLaCruz Zerorez Los Angeles
What do you like about our products and services?

Carpets look great, and Julio was professional and answered all my questions.

Report a concern   July 12, 2022 — Rated 8 out of 10 by D.P. Zerorez Los Angeles
What could we do to improve?

Absorb more water from the carpet after cleaning

Report a concern   July 12, 2022 — Rated 10 out of 10 by Eliseo Chavarria Zerorez Los Angeles
What do you like about our products and services?

Matt was so knowledgeable about the process and offered good, usable recommendations for future floor care. Very friendly, respectful, and efficient.

Report a concern   July 11, 2022 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Stain removal and hard work to clean all the carpets a well as putting protectants under furniture legs

Report a concern   July 11, 2022 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Professional service, job well done.

Report a concern   July 11, 2022 — Rated 10 out of 10 by Chris Davis Zerorez Los Angeles
What do you like about our products and services?

Our carpets get so amazingly clean without the use of any chemicals!!!

Report a concern   July 11, 2022 — Rated 0 out of 10 by P.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have never had a carpet cleaning company not automatically put plastic or foam blocks under the light furniture or other items on the carpet so wood stain doesn't leech into the carpet from moisture. Kept complaining about not moving furniture which we were not asking for. My expectations for picking up a plant or floor lamp or slipping plastic under a wooden leg were disappointing.

Report a concern   July 11, 2022 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

cleans carpet very well

Report a concern   July 11, 2022 — Rated 9 out of 10 by David Dearth Zerorez Los Angeles
What do you like about our products and services?

fast, clean & professional

Report a concern   July 11, 2022 — Rated 10 out of 10 by Richard Oreb Zerorez Los Angeles
What do you like about our products and services?

You’re knowledge and professional manner.


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