Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2022 — Rated 10 out of 10 by Jeff Kearney Zerorez Los Angeles
What do you like about our products and services?

Ben was AMAZING! The kind if employee you want representing your company. Friendly, professional and knowledgeable. Our home feels so clean.. my only regret was not having ZeroRez here 6 months ago

Report a concern   July 28, 2022 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Austin did a fantastic job!!!! Thank you again Austin!!

Report a concern   July 28, 2022 — Rated 10 out of 10 by Nancy Mitchell Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable serviceman. Clean carpet perfectly.

Report a concern   July 27, 2022 — Rated 10 out of 10 by Barbara Johnson Zerorez Los Angeles
What do you like about our products and services?

Great job and very professional!!

Report a concern   July 27, 2022 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

The service was informative and knowledgeable Products seem clear and safe!

Report a concern   July 27, 2022 — Rated 10 out of 10 by George Rodes Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service, the carpet looks great. Thank you!

Report a concern   July 27, 2022 — Rated 5 out of 10 by P.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

the rugs are not as clean as they appear in the advertisements even when they are not so dirty, for the price and the advertisement you can imagine that they will look very good in my opinion you could pay much less for the same job.

Report a concern   July 26, 2022 — Rated 10 out of 10 by Wayne Hrabak Zerorez Los Angeles
What do you like about our products and services?

Excellent rug cleaning and contentious workers…

Report a concern   July 26, 2022 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

First off, the technician was on time and called me when she was on her way, exactly as I was told would happen. I really appreciate this. The stains on the carpet were removed, the tile looks so clean. I am very pleased with the overall work and I would hire you again the next time I need these services.

Report a concern   July 25, 2022 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Clean, fast and great service.

Report a concern   July 25, 2022 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

prompt, professional service. No smell or chemicals. Dried nicely and looks clean....stains gone.

Report a concern   July 25, 2022 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals.

Report a concern   July 25, 2022 — Rated 10 out of 10 by D.U. Zerorez Los Angeles
What do you like about our products and services?

Quick, professional, great results.

Report a concern   July 25, 2022 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaned up great. Brandon was professional, friendly and did a wonderful job. Price very reasonable

Report a concern   July 25, 2022 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Quick response and on time work

Report a concern   July 25, 2022 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

The lady who came in was great, please bring her back to my home next time

Report a concern   July 24, 2022 — Rated 10 out of 10 by A.F.A. Zerorez Los Angeles
What do you like about our products and services?

Always and on time and very professional

Report a concern   July 24, 2022 — Rated 10 out of 10 by N.L. Zerorez Los Angeles
What do you like about our products and services?

Marcel is THE BEST and I always tell my friends to request him. He cleaned carpets after tenants moved out that I feared I would have to replace, but they look fabulous!

Report a concern   July 24, 2022 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time. The process was thoroughly explained and when completed the the carpet looked brighter. Two days later it remains bright and stains have not reappeared.

Report a concern   July 24, 2022 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

Very helpful and efficient service and personnel!

Report a concern   July 24, 2022 — Rated 9 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Called first, Prompt , pleasant Did a nice clean job

Report a concern   July 24, 2022 — Rated 10 out of 10 by June Marchigiani Zerorez Los Angeles
What do you like about our products and services?

The carpets have never cleaned up so well in 15 years! Great job and terrific technicians.

Report a concern   July 24, 2022 — Rated 10 out of 10 by G.T. Zerorez Los Angeles
What do you like about our products and services?

Sal was the technician and he was very knowledgeable and friendly.

Report a concern   July 23, 2022 — Rated 1 out of 10 by L.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Had to come back a second time due to residue left on the carpet. I had large spots/marks that that were not there before the carpet cleaning. There are still spots today, really do not see an improvement.

Report a concern   July 23, 2022 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Likes:
Use of low toxic products
Protected wall corners
Preappointment communication
Knowledgeable and highly capable technician Jordan
Thorough cleaning of all areas

Dislikes:
None

Report a concern   July 23, 2022 — Rated 10 out of 10 by Y.N. Zerorez Los Angeles
What do you like about our products and services?

Prompt and polite !

Report a concern   July 23, 2022 — Rated 10 out of 10 by Patrice Collins Zerorez Los Angeles
What do you like about our products and services?

Brett was polite, nice and professional. He did a great job and was nice to boot. He’s a gem.

Report a concern   July 22, 2022 — Rated 5 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This time, my rugs were not cleaned as well as they usually are. The technician was finished so quickly, but I didn't notice the shoddy job until I brought my rugs in from the garage. Needless to say I was disappointed with this particular service.

Report a concern   July 22, 2022 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

Efficient along with great service. My tike snd carpets look amazing

Report a concern   July 22, 2022 — Rated 10 out of 10 by E.T. Zerorez Los Angeles
What do you like about our products and services?

Clean, low odor, dries quickly compared to other services. Doesn’t leave residue like other cleaning services!


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