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based on 34669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very efficient and did an outstanding job!
Quotes vary depending on who you contact (email, call, online). Much more expensive then other cleaners with comparable result. Did not vacuum prior to cleaning. (Other cleaners I hired vacuumed prior to).
Did not seem worth the added cost.
I've been hearing about Zerorez for years and believed all the hype. My carpet looks no better than after using any other carpet cleaning business. My carpet is 22 years old and was really dirty, but I expected it to look better than when I clean it myself using my Bissel. Sadly, that is not the case. I actually used my Bissell on some areas after the guy left. Except for my stairs, they do look a lot better than when I clean them. Over-all I'm disappointed with the results.
Technicians are courteous and on time. I have always been very happy with the work done. Very pleased that carpets are soft and bright after drying - no sticky residue. Wouldn't even consider using another company
The furniture looks like new. Mr. Valencia was competent and very nice.
Thoroughness, take the time to do a good job, your tech was great.
Environmentally sound practices! Reliable and professional services with pleasant employees.
Excellent and environmentally positive cleaning.
Zerorez is always professional and I have used them for over a decade. I have a complex that they can get done in one day with their non-chemical method. Even if I could do the cleaning as well as they do it, in reality, it would simply never happen, as it would be a such a long project on top of all else that I handle.
Did not get my carpet clean in heavy traffic area
Your personnel are courteous and thorough. No residue is a great feature. I’m very pleased with the results.
Zero residue left after cleaning, friendly professional service. Carpet looks brighter and smells better.
Great service
Quality cleaning from a personable service provider!
This comment is for Zerorez Orange County - not Los Angeles
Chris did a great job - very professional. courteous, and with a positive attitude.
Thanks Chris.
Overall very good job. Technician was on time, professional and courteous. Job was completed timely and neat. Carpet turned out clean and most stains came out. I also like that the carpet dried quickly.
Prompt, efficient, friendly, accommodating. Thank you Jorge
I like that there is no residue left after cleaning my carpets. I like that they have a powerful truck-mounted machine that has great cleaning power. The technician was very polite and efficient and did a great job.
Everything! We have been repeat customers for many years.
The employees were on time, courteous, and helpful. Overall there was improvement in furniture and area rug appearance, but some stains didn't come out.
Ben is absolutely amazing! Fast worker and very informative! Appreciate his professionalism and swiftness!! Will definitely use him and recommend him in the future!
Clean, quick, and eco-friendly.
Your technicians are always very professional and polite. They are experienced and have been in the industry for many many years. Brett was our technician this time and did an excellent job on our carpets and this was the first time I had my sofa cleaned and I am very impressed.
Marilyn H.
Irvine, ca
Friendly and competent service
I am very satisfied with technician Austin. He did a great job!
The technician was very knowledgeable and helpful. Zerorez is always on time, efficient and do a great job. I use Zerorez twice a year and am always very pleased with the results
The technicians are efficient and friendly and the products they use leave carpets clean. I also had the tile grout cleaned and they look great.
Sal was very friendly and did a great job
Have used Zerorez many times and have always been incredibly impressed. This time we had 2 area rugs, our sectional and our dining chairs cleaned. They were looking a bit scary, we have a 3 year old and 2 dogs. They now all look brand new!
Thanks Zerorez!!

Zerorez technicians are always efficient.