Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2022 — Rated 10 out of 10 by C.M.J. Zerorez Los Angeles
What do you like about our products and services?

Zerorez technicians are always efficient.

Report a concern   June 12, 2022 — Rated 10 out of 10 by A.M.W. Zerorez Los Angeles
What do you like about our products and services?

Tech was very efficient and did an outstanding job!

Report a concern   June 12, 2022 — Rated 3 out of 10 by S.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Quotes vary depending on who you contact (email, call, online). Much more expensive then other cleaners with comparable result. Did not vacuum prior to cleaning. (Other cleaners I hired vacuumed prior to).

Did not seem worth the added cost.

Report a concern   June 12, 2022 — Rated 6 out of 10 by P.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I've been hearing about Zerorez for years and believed all the hype. My carpet looks no better than after using any other carpet cleaning business. My carpet is 22 years old and was really dirty, but I expected it to look better than when I clean it myself using my Bissel. Sadly, that is not the case. I actually used my Bissell on some areas after the guy left. Except for my stairs, they do look a lot better than when I clean them. Over-all I'm disappointed with the results.

Report a concern   June 12, 2022 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

Technicians are courteous and on time. I have always been very happy with the work done. Very pleased that carpets are soft and bright after drying - no sticky residue. Wouldn't even consider using another company

Report a concern   June 12, 2022 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

The furniture looks like new. Mr. Valencia was competent and very nice.

Report a concern   June 12, 2022 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Thoroughness, take the time to do a good job, your tech was great.

Report a concern   June 12, 2022 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

Environmentally sound practices! Reliable and professional services with pleasant employees.

Report a concern   June 12, 2022 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent and environmentally positive cleaning.

Report a concern   June 11, 2022 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is always professional and I have used them for over a decade. I have a complex that they can get done in one day with their non-chemical method. Even if I could do the cleaning as well as they do it, in reality, it would simply never happen, as it would be a such a long project on top of all else that I handle.

Report a concern   June 11, 2022 — Rated 2 out of 10 by B.K.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Did not get my carpet clean in heavy traffic area

Report a concern   June 11, 2022 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Your personnel are courteous and thorough. No residue is a great feature. I’m very pleased with the results.

Report a concern   June 11, 2022 — Rated 10 out of 10 by Anthony Cunningham Zerorez Los Angeles
What do you like about our products and services?

Zero residue left after cleaning, friendly professional service. Carpet looks brighter and smells better.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Meg Stewart Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   June 10, 2022 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Quality cleaning from a personable service provider!

Report a concern   June 10, 2022 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

This comment is for Zerorez Orange County - not Los Angeles

Chris did a great job - very professional. courteous, and with a positive attitude.
Thanks Chris.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Michael Chu Zerorez Los Angeles
What do you like about our products and services?

Overall very good job. Technician was on time, professional and courteous. Job was completed timely and neat. Carpet turned out clean and most stains came out. I also like that the carpet dried quickly.

Report a concern   June 10, 2022 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Prompt, efficient, friendly, accommodating. Thank you Jorge

Report a concern   June 10, 2022 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no residue left after cleaning my carpets. I like that they have a powerful truck-mounted machine that has great cleaning power. The technician was very polite and efficient and did a great job.

Report a concern   June 10, 2022 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Everything! We have been repeat customers for many years.

Report a concern   June 10, 2022 — Rated 8 out of 10 by G.G. Zerorez Los Angeles
What could we do to improve?

The employees were on time, courteous, and helpful. Overall there was improvement in furniture and area rug appearance, but some stains didn't come out.

Report a concern   June 9, 2022 — Rated 10 out of 10 by O.Q. Zerorez Los Angeles
What do you like about our products and services?

Ben is absolutely amazing! Fast worker and very informative! Appreciate his professionalism and swiftness!! Will definitely use him and recommend him in the future!

Report a concern   June 9, 2022 — Rated 10 out of 10 by P.M.W. Zerorez Los Angeles
What do you like about our products and services?

Clean, quick, and eco-friendly.

Report a concern   June 9, 2022 — Rated 10 out of 10 by Marilyn Harvey Zerorez Los Angeles
What do you like about our products and services?

Your technicians are always very professional and polite. They are experienced and have been in the industry for many many years. Brett was our technician this time and did an excellent job on our carpets and this was the first time I had my sofa cleaned and I am very impressed.

Marilyn H.
Irvine, ca

Report a concern   June 9, 2022 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly and competent service

Report a concern   June 8, 2022 — Rated 10 out of 10 by Hanh Tran Zerorez Los Angeles
What do you like about our products and services?

I am very satisfied with technician Austin. He did a great job!

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was very knowledgeable and helpful. Zerorez is always on time, efficient and do a great job. I use Zerorez twice a year and am always very pleased with the results

Report a concern   June 8, 2022 — Rated 10 out of 10 by Janet Blake Zerorez Los Angeles
What do you like about our products and services?

The technicians are efficient and friendly and the products they use leave carpets clean. I also had the tile grout cleaned and they look great.

Report a concern   June 8, 2022 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Sal was very friendly and did a great job

Report a concern   June 8, 2022 — Rated 10 out of 10 by Doug Koontz Zerorez Los Angeles
What do you like about our products and services?

Have used Zerorez many times and have always been incredibly impressed. This time we had 2 area rugs, our sectional and our dining chairs cleaned. They were looking a bit scary, we have a 3 year old and 2 dogs. They now all look brand new!

Thanks Zerorez!!


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