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based on 35009 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like everything about Zerorez' products and services!
Proper communication.
Timing
Good job
Exceptional cleaning with only slight damped carpets and sofa. Great service!
The guy was friendly and quick and explained everything!! He got all the stains out of my carpet. I will be calling again.
Alex was great! Great service in every way.
Efficient. Friendly. Accommodating. Professional. Highly recommend !
professional and thorough
Clean and fast dry time with no residue left behind.
Trevor was very nice. Efficient about the cleaning
The technician who came was very nice, polite and knew what he was doing. He was very thorough and helpful with tips about how to care for the carpets. The results are great! Thank you!
Excellent cleaning! No chemicals. Friendly techs
Rudy did awesome job. I didn’t give a 10 bcuz of the large window of arrival.
your own water and no soapy residue
Jeremy, my service tech, did a great job and was very helpful
Seemed thorough. I Will be able to tell in a couple months how it worked how smashed down there rug is etc. I realize my carpet is old and I’m not expecting a miracle but I’d sure like that it turns out clean. Also I want to know about my two area rugs that he took with him Chris I think was his name and when they will be returned? Thanks…
Name removed, 18 Corte Vizcaya, San Clemente
The floor looked great after the cleaning! The technician did a good job of assisting with moving furniture to get the whole room clean. My only dissatisfaction was that we wanted to clean two rooms and not much left after one side was cleaned so it was possible to get the whole room clean as we requested. The technician seemed to think there was not enough time but he was done with 30 minutes left.
Fair price great products!
Like that carpets are not soaking wet for days and days
After making our appointment we received several calls verifying the appointment and on the day of, calls to update us on arrival time. Ben came very friendly, professional and explained the procedure. He worked hard and made sure we we satisfied.. then put everything back and cleaned up. We've had him for 2 separate jobs and will definitely ask for him again. Great job, great price....
I used this company many times both for carpet cleaning and tile cleaning. They are on time, do a terrific job and leave everything neat and clean!
I've been using your company for at least 25 yrs. My sister and mother before that. It always looks brand new when they finish cleaning. I really kike working with Eduardo! Especially.
Courteous technicians that do an excellent job
Our carpet is so fresh and clean. The person who cleaned them was professional and extremely thorough. We will be using them again.
The fact there are no chemicals
Good Afternoon we give a ( 10 Plus ) to Jeremy he is a very good Worker Thank you .
Matt always does a good job.
Please do NOT share my name!
My old carpets are now REALLY clean. Embedded spots I could never get out are gone. The process is quiet. One technician does it all, and the one you sent was careful, polite, and really thorough. There's no left-over odor. There's no noisy equipment. One does allow for drying time, but it was such an unexpectedly peaceful process. Thank you.
(I live in Orange County and the work was done in Laguna Woods, so haven't clicked the LA box below.)
Latifah Last name removed
Ben was AMAZING! The kind if employee you want representing your company. Friendly, professional and knowledgeable. Our home feels so clean.. my only regret was not having ZeroRez here 6 months ago
Austin did a fantastic job!!!! Thank you again Austin!!
Disappointed in the fact that you go over the carpet so fast. I don't even go that fast when I vacuum. If you went a little slower you would be able to get down deeper into the pile of the carpet.
This has no reflection on the person that did the work. I am sure they are following orders.as to how they were trained. Of course that would take the person a little longer to do the job. Same story goes for the scotch guard.