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based on 35012 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was able to be scheduled quickly, the technician, Chris arrived early, was professional, did a great job and was fast! ⭐️⭐️⭐️⭐️⭐️
Professional
On time
No residue
Great job
They work! Zerorez uses good methods and GREAT people. Our technician Alex was PHENOMENAL!
Happy that the Tech was prompt and did a great job. I'll have him back to do our tile.
Did a great job! The technician was friendly, hard-working and thorough!
Great experience. Everyone was very helpful. Good people
Sal is great!!!
Austin was very professional, timely, and efficient. I will use Zerorez every time I need any type of cleaning.
The cleaning was the best we have got from any company. A little pricey than the others but worth it if you can afford it. No smell of chemicals as they only use special water.
The technician was knowledgeable, helpful and user friendly. It is to soon too grade the product but it looks good right now.
Prompt response and service . Professional service. Very reasonable prices
Loved Alex and he was nice and did goood job
Zerorez technicians are always efficient.
Tech was very efficient and did an outstanding job!
Quotes vary depending on who you contact (email, call, online). Much more expensive then other cleaners with comparable result. Did not vacuum prior to cleaning. (Other cleaners I hired vacuumed prior to).
Did not seem worth the added cost.
I've been hearing about Zerorez for years and believed all the hype. My carpet looks no better than after using any other carpet cleaning business. My carpet is 22 years old and was really dirty, but I expected it to look better than when I clean it myself using my Bissel. Sadly, that is not the case. I actually used my Bissell on some areas after the guy left. Except for my stairs, they do look a lot better than when I clean them. Over-all I'm disappointed with the results.
Technicians are courteous and on time. I have always been very happy with the work done. Very pleased that carpets are soft and bright after drying - no sticky residue. Wouldn't even consider using another company
The furniture looks like new. Mr. Valencia was competent and very nice.
Thoroughness, take the time to do a good job, your tech was great.
Environmentally sound practices! Reliable and professional services with pleasant employees.
Excellent and environmentally positive cleaning.
Zerorez is always professional and I have used them for over a decade. I have a complex that they can get done in one day with their non-chemical method. Even if I could do the cleaning as well as they do it, in reality, it would simply never happen, as it would be a such a long project on top of all else that I handle.
Did not get my carpet clean in heavy traffic area
Your personnel are courteous and thorough. No residue is a great feature. I’m very pleased with the results.
Zero residue left after cleaning, friendly professional service. Carpet looks brighter and smells better.
Great service
Quality cleaning from a personable service provider!
This comment is for Zerorez Orange County - not Los Angeles
Chris did a great job - very professional. courteous, and with a positive attitude.
Thanks Chris.
Overall very good job. Technician was on time, professional and courteous. Job was completed timely and neat. Carpet turned out clean and most stains came out. I also like that the carpet dried quickly.
Polite. On time. Did a really good job on lots of stains.