Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2022 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Red wine stains removed! Price is a bit
High for the time required to do the work

Report a concern   April 23, 2022 — Rated 10 out of 10 by Lorna DeMoor Zerorez Los Angeles
What do you like about our products and services?

Friendly worker. Great job!

Report a concern   April 23, 2022 — Rated 10 out of 10 by A.S.C. Zerorez Los Angeles
What do you like about our products and services?

Sal was fantastic! See you again soon.

Report a concern   April 23, 2022 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Great service, staff and cleaning

Report a concern   April 23, 2022 — Rated 5 out of 10 by D.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

A la carte pricing should be made clear up front. Everything I assumed would be included and has been with other cleaners, was an extra fee.

Felt like up selling was main goal.

Report a concern   April 23, 2022 — Rated 8 out of 10 by J.D. Zerorez Los Angeles
What could we do to improve?

Show residue removed

Report a concern   April 23, 2022 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

We love Zerorez. Ramiro did an excellent job of cleaning the carpet and tile area.

Report a concern   April 23, 2022 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional and our carpets look great!

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

On time arrival
Completion in time allotted
Very clean carpet and tile including grout
Relatively quiet equipment
Good clean up
Pleasant and informative technician

Report a concern   April 22, 2022 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Always a good job, very through and tech explains the process. Like the results.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Charisse Thomas Zerorez Los Angeles
What do you like about our products and services?

The gentleman was polite and understood my request for cleaning the carpet

Report a concern   April 22, 2022 — Rated 10 out of 10 by Ann Myers Zerorez Los Angeles
What do you like about our products and services?

I would continue to recommend Zero Rez! My carpets and couch look great after a cleaning. We have been using them for years! Great technicians and phone staff.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.Y. Zerorez Los Angeles
What do you like about our products and services?

Austin does a great job cleaning our carpets!

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

of Service, the speed of cleaning,none of our house water being used and friendliness
of tech and end result

Report a concern   April 22, 2022 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

Best experience I have ever had with carpet cleaning. he was on time and did better than I expected. Have 2 dogs and one is a puppy that had many accidents upstairs. Carpet was beautiful after he was done. Thank you so much for being as good as I was told you are. Have already told others about you.

Thanks again.

Sincerely,
Name removed

Report a concern   April 22, 2022 — Rated 10 out of 10 by David Gartland Zerorez Los Angeles
What do you like about our products and services?

Technician was clean, fast and courteous. We have used Zerorez for years and highly recommend them.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Jeanette Grobaty Zerorez Los Angeles
What do you like about our products and services?

Everything was great! Eduardo was the best

Report a concern   April 22, 2022 — Rated 0 out of 10 by V.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet was very dirty. Your cleaning method needed more cleaning power. Your technician worked very hard, I was happy with his efforts.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Mark Johnson Zerorez Los Angeles
What do you like about our products and services?

THe technician was super friendly, courteous and helpful. He knew about hte product and the difference from other products on the market. The appointment was for 3 rooms and it took less time than other cleaners with a much better outcome (no heavy chemical smalls/residue). He was done in about 45 minutes and the carpets we dry in 2 hours! I'm very impressed by the service, product and outcome.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Sally Kassoff Zerorez Los Angeles
What do you like about our products and services?

Everything and Everyone is Great! I've been using Zerorez for years and have always been impressed by the results and especially the staff and their courtesy!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Michelle Marchewka Zerorez Los Angeles
What do you like about our products and services?

The service was phenomenal. The price was reasonable and the technician was so knowledgeable, kind and addressed all my questions and concerns.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Kelly Goodrich Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable and friendly technician

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Sal is the best technician at Zenorez. When he arrives to clean our carpets I know the job will be done exceptionally well. Sal is very professional, friendly, knowledgeable about Zerorez and skilled in cleaning carpets/Pet accidents, Furniture, rugs, flooring. He goes above and beyond to please his customers.

Zerorez cleaning process can not be beat! It works! Makes your carpet look brand new again, dries fast, does not leave residue, and is safe for kids and pets.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Very profesional and excellent work

Report a concern   April 21, 2022 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Technicians are very professional, hard working and personable. Carpets always look fantastic afterwards

Report a concern   April 21, 2022 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Your Representative was very nice and clear in estimate and dates.The rugs were returned on time and looked very good

Report a concern   April 21, 2022 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

You stand behind your work and results.

Report a concern   April 21, 2022 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

The technician was super-professional and did a great job. The best part is that he never attempted to up-sell us - which has happened with every other carpet cleaning company we've tried. The carpeting and upholstery was a bit wet for several hours but all the spots were gone and haven't reappeared. Overall, a great job!

Report a concern   April 21, 2022 — Rated 9 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

i LIKE HOW CLEAN THE CARPET LOOKS. HOWEVER, IT WILL TAKE A WHILE FOR ME TO SEE IF SPOTS AND DIRT REEMERGE.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Robyn Belz Zerorez Los Angeles
What do you like about our products and services?

They were prompt, friendly, and provided great service.


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