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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are clean and soft after each cleaning. Extra effort was given to my wood floors with great results.
All great!
My neighbor ask about Zerorez. She will give you a call sometime next week. Give her a nice break. I told her that your company is always giving specials to new customers.
The Zerorez service is always very professional. The employees are thorough, careful, attentive to details, on time, pleasant, and make sure they have fulfilled your expectations before they leave. We use the service again and again.
Technician Austin very professional and attentive to detail. Highly recommend the service!
Everything! I am very pleased with service and results. I will definitely call for my future cleanings and recommend you to others. Thank you!
We appreciated the speed with which Trevor and Zerorex responded to our needs. Trevor got out several stains that I'd been trying to erase for a while. Our area rugs look gorgeous! We would definitely recommend Zerorez to anyone.
Scheduled quickly, friendly personnel and dried by nighttime.
Your service technician was very professional efficient and got the job done, he went out of his way to satisfy the customer, May I would recommend him to my neighbors or anybody that ask
Ben is great and did a good job. One thing you should know is he asked to park his truck in our driveway which I said was okay. After he left, we noticed 5 or more drops of oil on our nice driveway. We were able to use a degreaser and remove the stains, but going forward you should be aware of this and advise your employees not to park on customers driveways, or ha e your vehicles serviced to avoid this. I will try to remember this for next time and not let them park on our driveway
The customer service was amazing.
Carpet, couch and chair never looked better. Had them cleaned before by another company and there's no comparison, Zerorez did an excellent job.
Your service and wonderful technicians
Technician was very nice and punctual. Service was fast and efficient! Very likely we will use services again in the future.
Quick and easy process, knowledgeable tech, and it’s very clean
The end result
The Senior Technician(Marcel) did an excellent job on cleaning the carpet/sofa which had some dog stains.
service was great and was also very informative!
The guys were on time and finished in a timely manner.
Cleans well and leaves no residue. Very professional and knowledgeable staff. Overall great experience.
I have used Zerorez for 13 years. I have never been disappointed in the services. This last time was no exception. The gentlemen were kind and professional. They made me feel like they have known me for years. Before they began cleaning my upholstery they made sure the material was conducive to the steam cleaning process. My furniture when completed came out clean and smelling fresh.
I will always recommend this service as well as continue to call on them when I need the service again.
The two young men came to my house within an hour my carpet looked brand new they were nice and polite calm and quiet which I appreciated I was very happy with the work they did and in the morning my carpet had dried and it looks brand new thank you both thank you zerorez
Excellent technician Sal..he is so professional and dedicated to doing a great job. Zerorez technicians are always on time, I don’t use any other carpet cleaning service for all of my real estate listings.
The cleaners were very pleasant and professional
Did a great job. Will definitely call them again and refer
Anyone that is needing carpets cleaned
Everything.
The use of water only
On time, thorough and courteous
Friendly excellent service
Great customer service, on time.
Excellent service. Eduardo was wonderful and did a fabulous job cleaning our carpets and rugs. Thank you.
I like the efficiency and products that you use to clean carpets. No soapy residue or crunchy feeling after the carpet has dried.
The only area I would like to see you change is the additional cost to clean carpeted stairs. The price to clean an additional area was $40 but to do the stairs (which is smaller square footage) you charge $70. I asked the representative why and his response was because you have to spend more time doing that area and it requires a little more effort.
I didn't like that response (I chose to have my stairs cleaned anyway), but the only thing that the representative did was to change the size of the cleaning tool. There really shouldn't be a price difference, I really doubt the "extra" effort involved would amount to that much of a price difference.
Other than that, I'm happy with the work and the results.
Thank you,
Name removed