- Phone: (949) 387-2222
- Visit Website
based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like the feel of my carpets after they dried! Great technician and was very efficient and did a great job
They are clean eco friendly. Work well
Your ace technician, Marcel, does a superior job. We are housing providers and have used Marsel and Zero-Rez in several of our buildings as well as in our home for many years. Our supervisors and site managers are amazed at the Zero-Rez technic and fantastic results. Most often we avoid recarpeting. The results are that good. Highly recommended.
High quality service.
Service was great, rep was very nice, product wasn’t strong enough to clean tile floors.
The people coming to the home are professional and come ready to work and answer questions. We are always satisfied with the work done - Thank you Jeremy this last cleaning. The cleaning really does last longer than those using traditional soaps.
Stains came out worse and way too expensive.
I can always count on great professional service and appreciate how quickly the carpets dry with no residue
Austin was on time, very knowledgeable, and did an awesome job!
Professional and fast service
No chemicals
Carpet cleaner longer
Tech thorough and friendly Sal
Frequent sales
Brett was a phenomenal associate to work with. He explained the process to me and educated me on how often I should get my carpets cleaned. He did a great job and I’m so happy with how his work turned out. He was also on time for the appointment, which is a hugely appreciated.
Did a great job and was on time.
Carpets get cleaned by a service tech who is friendly and responsive to questions.
The appointment was on time and very nice. My issue is there was a $20 tip added on without asking me. A tip should be given for excellent service.
I did tip the young man but it was my choice
. It should not be added in without consent.
For that reason I felt it was not very good business practice and I would hesitate to recommend this company although you have an excellent product.
I recommend being honest and upfront with the customer.
The products and the process used made my 10+ year old carpet look brand new.
No chemicals
I thought the work was good; the carpets were cleaned of stains I tried for years to get out; the serviceman was very nice and respectful, and helpful. I thought the price was reasonable. Happy with the results. I will be calling you again!
you can use my name, but only
Kate from Fullerton, CA
Very satisfied with carpets & travertine tile. Left no smell. Alex the tech was very knowledgeable & courteous. I would use them again.
Your technician arrived on time and did the job in a professional and timely manner.
Everything went exceptionally well and your representative was very thoughtful & professional.
Brandon was so great and so honest. He got every little stain out and was actually fairly quick even though he did so much! I would probably request Brandon again
Excellent service
I am very happy with the carpet cleaning. Sal did a fantastic job and was very respectful
of my Home and property. I would highly recommend this Company when You need carpet
or tile cleaning. The solution they use smells wonderful and the carpets dry very quickly.
I will definitely use them again. This was a wonderful experience!
Efficient, professional, and excellent finished work. I would highly recommend this company. The colors of my carpet were bright and vivid. No chemicals is the ultimate bonus.
Your products didn’t leave a residue or heavy scent. Your technician was friendly, knowledgeable and thorough.
Professional and fantastic! I love that it’s all natural and safe. Brett was great to work with.
Your service was terrific, and the fellow was amicable and helpful. I would give both an A+
My carpets were rather filthy and after the cleaning, they looked like new. The technician applied Zerorez Premium Carpet Protector for longer lasting protection. Also had the floor tiles cleaned. These haven't been cleaned before and looked spotless! The technician was very helpful, courteous, and thorough. Highly recommend!