Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 8, 2022 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Courteous, quick, quality work, and less wear and tear on carpet.

Report a concern   April 8, 2022 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Everything was great!

Report a concern   April 7, 2022 — Rated 4 out of 10 by D.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The didn’t smell clean after treatment. I wanted the carpets cleaned for my baby who is starting to crawl and I am not confident the carpets actually are clean.

Report a concern   April 7, 2022 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

I've always had a quality job done by technicians who were knowledgeable, friendly, respectful, efficient and easy to talk to and who were clearly comfortable communicating with and informing the client as needed.

Report a concern   April 7, 2022 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

I had a great service for area rugs cleaning. Jorge, the technician was friendly, courteous and helpful. I will use this company again when needed.

Report a concern   April 7, 2022 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

All spots where removed . Very efficient

Report a concern   April 7, 2022 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

My experience was excellent. Brandon called before he arrived; he was professional, very neat and very careful of the walls and floors. He suggested a specific treatment to clean snd remove pet damage and odor and he wanted to make certain I was happy with it before he left.
The products he used are scentless yet my house smells fresh and clean. Also the products are safe for my pets. I would Zerorez again.

Report a concern   April 7, 2022 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

I am always very pleased and satisfied with your services. Your technician was wonderful!

Report a concern   April 6, 2022 — Rated 10 out of 10 by Mike Gersch Zerorez Los Angeles
What do you like about our products and services?

Very professional, worked very hard to clean my tile grout and carpet.
I was very pleased with the results and how professional the technician was.
I have already referred him to my neighbors and sister-in-law.

Report a concern   April 6, 2022 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Happy wit how my carpet looks.

Report a concern   April 6, 2022 — Rated 9 out of 10 by Bob Mix Zerorez Los Angeles
What do you like about our products and services?

I really liked your technician! A very pleasant and competent young man. I would ask for him again.

Report a concern   April 6, 2022 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning company

Report a concern   April 6, 2022 — Rated 0 out of 10 by D.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Our corner walls mid way up were rubbed damaged by the hoses. We didn’t want another person come back so we painted them ourselves. How could be improved tell customers corner walls could be damaged to pick an entrance with fewer turns. Guy should have entered through front door not twisty hall way where the damage was done. Also was charged $40 extra to clean 2 throw rugs which we then threw out still very dirty.

Report a concern   April 6, 2022 — Rated 9 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Your employee Jorge was courteous and prof3ssional, explained the process and didn't waste time

Report a concern   April 6, 2022 — Rated 9 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Super friendly dude who cleaned the floor very well. The price was good too.

Report a concern   April 5, 2022 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

We were very satisfied. The gentleman was very friendly and cooperative and did an excellent job.

Report a concern   April 4, 2022 — Rated 10 out of 10 by Robert Jacob Zerorez Los Angeles
What do you like about our products and services?

excellent service man on time very neat and thorough, carpets look great and feel clean, yhank you

Report a concern   April 4, 2022 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

The service person arrived in the specific time frame when he called; answered all my questions, professional and made suggestions how to keep the carpet clean for next time.

Report a concern   April 4, 2022 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

good and prompt service

Report a concern   April 3, 2022 — Rated 9 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

The tech did s great job!

Report a concern   April 3, 2022 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

Great technician!

Report a concern   April 3, 2022 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Sal and his partner actually made eye contact when they spoke to me. They took their time in explaining the process.That told me that they were present, not trying to rush through the job to get done and get out. I highly recommend Zerorez. My carpets look great.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Marie Loscalzo Zerorez Los Angeles
What do you like about our products and services?

On time, Good job done. Polite employee. Clean up and gone.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Diana Corona Zerorez Los Angeles
What do you like about our products and services?

Love that it doesn’t leave the carpet smelly or crunchy.

Report a concern   April 3, 2022 — Rated 9 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Very professional.

Report a concern   April 3, 2022 — Rated 5 out of 10 by G.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The person at Phone number removed who insisted on texting to make an appointment. Two and one half days to make an appointment is RIDICULOUS! You came so highly recommended or I would have given up. I am happy with the carpet cleaning. But if someone calls for an appointment, CALL THEM BACK

Report a concern   April 3, 2022 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Results were excellent!

Report a concern   April 3, 2022 — Rated 10 out of 10 by Sandy Mejia Zerorez Los Angeles
What do you like about our products and services?

The technician sent to my home (Eric) was knowledgeable providing great quality service. He was able To answer any of my questions and make recommendations regarding floor protectant for the carpet.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Lena Panagon Zerorez Los Angeles
What do you like about our products and services?

On time, nice service man. They did a good job at a reasonable price. No hidden charges.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Brigitte Clayton Zerorez Los Angeles
What do you like about our products and services?

We have been using your services seven times now and couldn’t be happier.
Your office staff is very friendly and efficient and your technicians are very
knowledgeable and have done a great job every time. Your powerful system
does an excellent job removing stains and all rugs and carpeting dry quickly.
We love the attention to detail from the corner guards for the hose, to the paper
booties and protection of the furniture when necessary.
We highly recommend your company without hesitation.


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