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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service and very fair price.
Quality cleaning and great customer service all the way thru the process. Knew exactly what was happening and when.
Very clean carpets. Customer service is excellent. Technician was great!
I am a lung cancer survivor and it is VERY important to me that the items used in my home are toxic free. Everything you've done for me has been extremely effective. And I have peace knowing it is safe to breathe.
Products clean our carpets wonderfully!
Service was excellent. Professional, Friendly and clean. Always use you and will continue.
Prompt and the crew were thorough, friendly and fast.
Seems as if your service has declined…. A LOT! No stain remova and leaving carpet es TOO WET!
What happened to the service that made you?
All good
Ramiro did an excellent job
He was courteous and very efficient. Our carpet looks great.
I love the results, and I have been a customer for many years. I know these employees that come to my house and they are now friends. Always the best results and good talks.
The representative (Austin) who did our carpet and the process with just water which does not attract dirt due to detergents.
Sal, did a very good cleaning, was efficient and through. We are pleased with the results...
My entryway rug didn't come as clean as I expected. It still looks dirty Most of the other areas were OK.
Eduardo always does a great job and is so nice and professional!
Great cleaning of the carpets without them behind too wet
Tried the scotch fired protect ant on the stairs.
I liked how they put up covers to protect corners of my wall and used mats throughout the house to walk on.
You r on time snd get busy right away.
Carpet looks so great.
Always happy that you have come.
Very professional and efficient.
Technicians are always courteous and attentive to their work. They do a great job and would never use anyone else. Scheduling is easy and they are always punctual. So glad I found them, years ago. They really beat all the competition (except for price :( but I guess you get what you pay for and I think it's worth it!
Thank you
Ramiro worked quickly to clean the grout and floor to a shinning result. Your new equipment helped too achieve a better result than our previous cleaning.
I was quoted one price and when it came time to pay, I was charged almost $100 more. I asked why and was told the stairs were bigger than standard size stairs.
Timely, did a great job, professioanl
Zerorez did a great job. The service man was very polite, on time, and our rug came out wonderful. Thanks again
Mike Last name removed
You advertise, "No crunchy carpet", definitely have crunchy carpet.
Professionalism!
It was my first time using Zerorez, but it won't be the last. The technician (Ben R) was prompt, friendly, and very thorough. My carpeting hasn't looked this good since it was new. Fantastic results: 10 out of 10!
It was fast and professional. I got an appointment quickly and the gentleman who
Came to
Work was great.
We have had excellent service by Zerorez and have used them numerous time overs for our furniture cleaning needs. We recently had Austin as our technician. He was professional, friendly and top-notch in every way!
First and second time I had the carpets done, it cost $179 to do the two bedrooms, closets, hallway and stairs.
This time, I was given a quote of $204, after a $20 discount. Then the employee comes and says the hallway connecting the two rooms is not included, and that it would cost $30 more. So we paid $30 more, and he didn't do the closets.
Total bait and switch. Very disappointed. Not going to use Zerorez again.