Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2022 — Rated 10 out of 10 by Pam Crecelius Zerorez Los Angeles
What do you like about our products and services?

I have been using the services of Zerorez for many years. The results have always been great and their work ethics are superb. I have referred them to many friends and family.

Report a concern   March 25, 2022 — Rated 10 out of 10 by MaryAnne Strehlow Zerorez Los Angeles
What do you like about our products and services?

The technician (Eduardo V.) that cleaned my carpeting did an excellent job. He took the time to vacumn up the dog hair that was in the stairwell, upstairs hallway, and one of the bedrooms.
When he was finished cleaning the carpeting I was amazed at how my 20 year old carpeting looked like new. I am not exaggerating, he did a wonderful job. Zerorez is fortunate to have such a good technician working for them. I would have no qualms about recommending Eduardo V. and Zerorez to family and friends for carpet cleaning.

Report a concern   March 25, 2022 — Rated 7 out of 10 by S.P. Zerorez Los Angeles
What could we do to improve?

Price is too high

Report a concern   March 25, 2022 — Rated 10 out of 10 by Mary Downen Zerorez Los Angeles
What do you like about our products and services?

Very professional...polite workers...spotless carpets!!!

Report a concern   March 24, 2022 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly, Carpet cleaning prices are fair & comparable to regular cleaning companies. Technician was thorough, polite, on time.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Sandy Kinard Zerorez Los Angeles
What do you like about our products and services?

They did a great job friendly service man and we were moving out of a rental into a new home that had dogs. Carpet looked clean but I was worried if their dog peed anywhere my dogs would mark. He did a great job and once we were out of our rental we had them clean that. Super service as our movers didn’t show up day of moving and we had scheduled the carpets to be cleaned the next morning. They were wonderful at getting their tech out the next day. I highly recommend them.

Report a concern   March 24, 2022 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

Technician was very courteous, knowledgable and effecient.

Report a concern   March 24, 2022 — Rated 8 out of 10 by R.W. Zerorez Los Angeles
What could we do to improve?

Time will tell on cleaning.

Report a concern   March 24, 2022 — Rated 10 out of 10 by W.C. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no soap or chemical residue left in the carpet, keeping it looking cleaner longer. I also appreciate that the technician put a mat over our front door threshold and corner guards on the door moldings so that the hoses didn't mar the finish of the threshold and moldings.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Fred Rocha Zerorez Los Angeles
What do you like about our products and services?

Very personable, professional and fast! Excellent work!

Report a concern   March 24, 2022 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

We are very pleased with our carpets!!! Ramiro called before he arrived. He was kind, professional, and careful. The whole process was so quick, and practically less noisy than our own vacuum! I will definitely recommend Zerorez!

Report a concern   March 24, 2022 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

Upfront, honest and do a thorough job.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

My carpeting came out perfectly clean and dried completely in one and a half days. Eduardo Valencia our cleaner was extremely professional and answered all my questions. He did a perfect job! Thx again Eduardo! Name removed

Report a concern   March 23, 2022 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt, careful, excellent job, professional, friendly

Report a concern   March 23, 2022 — Rated 10 out of 10 by Pam Wheeler Zerorez Los Angeles
What do you like about our products and services?

I had zerorez here on Monday - Austin was the technician. I accidentally erased the email where I wanted to review his performance. Austin was polite, helpful, VERY thorough, and did an AMAZING job on cleaning my WHITE carpet! He went above and beyond - he gave extra attention to the traffic patterns which were more soiled. He explained the process and left me a brochure to read more about your services. He worked quickly, but efficiently and thoroughly. He is an ABSOLUTE "10" in my book. The next time I schedule my carpet cleaning, I will ask for Austin to do the cleaning for me!

If all of your technicians are like Austin - you are indeed very fortunate!!!

PLEASE ensure this information gets transferred to Austin's file. I told him I wanted to give him a review, and so here it is. Please confirm back to me that he will get the recognition for a job well done!

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

You do a great job and my carpet always comes out clean.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

The courtesy of your employees and the great job they always do.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Ruth Bertges Zerorez Los Angeles
What do you like about our products and services?

Facebook

Report a concern   March 23, 2022 — Rated 9 out of 10 by B.O. Zerorez Los Angeles
What do you like about our products and services?

I like the efficiency and products that you use to clean carpets. No soapy residue or crunchy feeling after the carpet has dried.

The only area I would like to see you change is the additional cost to clean carpeted stairs. The price to clean an additional area was $40 but to do the stairs (which is smaller square footage) you charge $70. I asked the representative why and his response was because you have to spend more time doing that area and it requires a little more effort.

I didn't like that response (I chose to have my stairs cleaned anyway), but the only thing that the representative did was to change the size of the cleaning tool. There really shouldn't be a price difference, I really doubt the "extra" effort involved would amount to that much of a price difference.

Other than that, I'm happy with the work and the results.

Thank you,

Name removed

Report a concern   March 23, 2022 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

My carpets are clean and soft after each cleaning. Extra effort was given to my wood floors with great results.

Report a concern   March 23, 2022 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

All great!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Rosie Maldonado Zerorez Los Angeles
What do you like about our products and services?

My neighbor ask about Zerorez. She will give you a call sometime next week. Give her a nice break. I told her that your company is always giving specials to new customers.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Patricia Gross Zerorez Los Angeles
What do you like about our products and services?

The Zerorez service is always very professional. The employees are thorough, careful, attentive to details, on time, pleasant, and make sure they have fulfilled your expectations before they leave. We use the service again and again.

Report a concern   March 22, 2022 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Technician Austin very professional and attentive to detail. Highly recommend the service!

Report a concern   March 21, 2022 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Everything! I am very pleased with service and results. I will definitely call for my future cleanings and recommend you to others. Thank you!

Report a concern   March 21, 2022 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

We appreciated the speed with which Trevor and Zerorex responded to our needs. Trevor got out several stains that I'd been trying to erase for a while. Our area rugs look gorgeous! We would definitely recommend Zerorez to anyone.

Report a concern   March 21, 2022 — Rated 10 out of 10 by N.M. Zerorez Los Angeles
What do you like about our products and services?

Scheduled quickly, friendly personnel and dried by nighttime.

Report a concern   March 20, 2022 — Rated 10 out of 10 by Ed Ledesma Zerorez Los Angeles
What do you like about our products and services?

Your service technician was very professional efficient and got the job done, he went out of his way to satisfy the customer, May I would recommend him to my neighbors or anybody that ask

Report a concern   March 20, 2022 — Rated 10 out of 10 by N.H. Zerorez Los Angeles
What do you like about our products and services?

Ben is great and did a good job. One thing you should know is he asked to park his truck in our driveway which I said was okay. After he left, we noticed 5 or more drops of oil on our nice driveway. We were able to use a degreaser and remove the stains, but going forward you should be aware of this and advise your employees not to park on customers driveways, or ha e your vehicles serviced to avoid this. I will try to remember this for next time and not let them park on our driveway

Report a concern   March 20, 2022 — Rated 10 out of 10 by Anna Najmulski Zerorez Los Angeles
What do you like about our products and services?

The customer service was amazing.


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