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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The attention to detail was what impressed me.
I've used Zerorez for a number of years. They always do a good job for me. If there's a problem they are quick to resolve it. I've been happy with each person they send out to do a job for me. I chose Zerorez initially because of the process they use to clean carpets and the fact that the product they use is safe for my dogs and grandchildren.
Friendly technician's, no residue and fast drying.
Our carpet is always cleaned better than we could do it ourselves.
I did not have to wait long for an appointment
Less chemicals etc.
Helpful attitude
As always the technician Austin did a quick and efficient job, everything looks great one more time
Great people. Great setvice
Reliable and friendly courteous employees
Technician was outstanding
Very professional, friendly, on time, no chemicals
Thorough job, polite technicians
Zerorez always does a good job. However my last job did not turn out as well as I expected. It may have been the poor quality of the rug. It is only 5 months old (from Macy's). a short shag. I could never vacuum it successfully because the vacuum always pulled the rug up into the vacuum and did the same with every vacuum I tried.
Our carpet man was just excellent…marcel. He is very knowledgeable about carpet fibers, stains, etc. We appreciated his expertise and would request him again. Our carpets were very close to being dry the next mornng. We felt with the promo we definitely got our moneys worth. Will use you again. We have white carpets and there was no yellowing from the treatment.
No chemical residue or smell after cleaning. Stays cleaner longer than chemically cleaned. Friendly, efficient technician.
Ease of making appointments and the friendly personnel involved from start to finish
Mary
My service man was extremely couteous and efficient.
carpets look great
Quick, efficient, thorough. And good price.
I liked the ease of scheduling.
Prompt, efficient, careful - best carpet/upholstery cleaners I have ever had.
Eduardo always goes a very nice job.
Austin was efficient and helpful in the scheduled carpet cleaning. He was respectful to our home with taking the greatest of care at all times.
Always get the carpet clean. Great personnel too
First, I love my technician Ben. Ben is very personable, friendly and loves what he does. Secondly, it’s about the safe and effective chemicals you use on carpet’s. Are carpet is 6 years old now but still looks brand new. Having Ben with Zeroez clean my carpets gives me that feeling that they are truly clean with no residue left behind.
Job well done, very professional.
The technician was very professional and helpful with advice and explained some of the steps he took with our cleaning. The carpet dried quickly and looks good now a week later.
Clean rugs that stay clean longer than from companies who use a different cleaning product
Carpets are not left, soaking wet and dry fairly quickly and the fact that there is no residue left behind technicians work very quickly and arrive in a timely manner and leave within the designated work window. my light cream colored carpeting is nearly 20 years old and the original color is restored after each cleaning I only use zerorez
after each cleaning.