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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It seems to have worked well.
We like the fact that there are no chemicals but the carpet comes out clean!
He did a wonderful job and I plan on doing more with this company. I am very pleased
Great customer service. Always on time. Always do a professional job. Take time to explain.
I was really hoping to have a good experience with you guys but it’s been 2 days and my carpet still wet and smells can you guys re-clean my carpet or what can you do to take the smell out
Let me know
Phone number removed
Zerorez was great! The service tech showed up at the time stated, completed the work promptly and thoroughly, and was very professional. My floors look amazing and we are very satisfied with the quality of service.
Very professional and does great work
Friendly, efficient, knowledgeable, took care
Steam
Everything was wonderful
to whom it may concern:
Today I had a technician, Jacob, come to the house and clean our tile and one room with a rug.
Jacob was so respectful and very courteous. He did a very thorough and excellent job. I would definitely have Jacob come back.
Romiro did an excellent job of cleaning our carpet, paying attention to all areas. He recommended a possible solution to another carpet issue we had, which we will try.
They did a great job like always
I was very impressed with the service tech, Eduardo V., and how clean the carpet was when he was finished.
Have had Zerorez several times previously. Found the carpet considerably slower to dry this time, however. Wondering about this difference . . .
We were very happy with the technician, Andrew and the outcome of our carpet and chairs. We will definitely use the services of Zerorez and recommend the company to our friends.
Name removed
I like that you are environmentally aware. My carpets look much better than with any other company. I really like Eduardo, the cleaner. He is thorough and takes pride in his work.
The products and services work! And the staff and technicians are always polite and accommodating :)
Austin provided great servicd
Both
Professional and efficient in cleaning a very dirty and neglected carpet. Pleasantly surprised with the results.😃
I live in a 1 BR Apt. I was quoted $159.00. At the time I told you I was on the 2nd floor and told you that you would probably have to use your portable equip. When your tech got here he said he would be able to use the reg equip. I have no complaints about results and your tech was nice. But when he was finished he said it would be $214.00!! for additional charges.This might have been OK, but I think he should have told me about the UP CHARGES before he started not when he was done!!
I won't be calling you the next time I need service.
Believe me you have a lot of competition in Org Cty.
I think you should pay me back the difference.
Honesty. Staff professionalism.
He was amazing and on time and the carpet turned out amazing.. dry in less than 4 hours.. Love ZEROREZ !
I am very pleased with the work your technician Alex did. He was professional, quick, respectful. The products used did wonders for my floors.
Green
Tech Jorge professional helpful and on time!!!!
No chemicals
Always an awesome job and your associates are always so friendly!! That’s hard to find these days.
Ben and Trevor were exceptional.
Very reasonable and the young man was very helpful. I will be using Zerorez for my future carpet cleaning. Thank you Cathyannn Coleman
Technicians are very professional and are efficient