Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2022 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

The representative was on time, explained the process & was pleasant to talk with.

Report a concern   January 22, 2022 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent job. Helped move furniture without any issues. Will use again. Technician Sergio very professional.

Report a concern   January 22, 2022 — Rated 10 out of 10 by Sandy Brown Zerorez Los Angeles
What do you like about our products and services?

Austin was informative and did a great job very quickly. I would recommend the service to others.

Report a concern   January 22, 2022 — Rated 8 out of 10 by M.H. Zerorez Los Angeles
What could we do to improve?

I didn't know they didn't vacuum before. I was moving and almost packed my vacuum cleaner.

Report a concern   January 22, 2022 — Rated 10 out of 10 by K.N. Zerorez Los Angeles
What do you like about our products and services?

The staff assigned here did an outstanding job removing two difficult stains that have been a recurring problem for months. I have had other companies clean the carpet but stains always reappeared.

So far after almost 2 weeks stains have not come back.

Report a concern   January 21, 2022 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Very quick and though cleaning no soapy feeling.

Report a concern   January 21, 2022 — Rated 7 out of 10 by C.B. Zerorez Los Angeles
What could we do to improve?

Three times I made an appointment and each time they didn’t bring the right equipment as I live on the 3rd floor. I confirmed that you would be. Ringing this four (4) times and then they should up without it!
Finally Jacob Z a very nice technician arrived with the correct equipment after two hours on phone with your company
He was wonderful, kind , professional and customer service oriented.

Report a concern   January 21, 2022 — Rated 10 out of 10 by Bonnie Turgeon Zerorez Los Angeles
What do you like about our products and services?

Your technicians show up at the scheduled time, take the time to do a thorough carpet cleaning and present themselves in a professional manner. I would recommend your cleaning service for anyone looking to have their carpet cleaned and take advantage of the great sales.

Report a concern   January 21, 2022 — Rated 10 out of 10 by Tim Robertson Zerorez Los Angeles
What do you like about our products and services?

The tech was on time, professional, and hard working. Did a great job and would use you again.

Report a concern   January 20, 2022 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent service.

Report a concern   January 20, 2022 — Rated 10 out of 10 by Greg Christy Zerorez Los Angeles
What do you like about our products and services?

Technician was prompt and friendly.

Carpets and furniture was clean.

What more could you ask for?

Report a concern   January 20, 2022 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The cleaning method takes care of spots and leaves no residue. Applying protection after cleaning ensures efficient cleaning on the next visit.

Report a concern   January 20, 2022 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly, efficient, good value.

Report a concern   January 20, 2022 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

On time and professional. They do a good job.

Report a concern   January 20, 2022 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets always look good after your cleaning service. My technician was polite, efficient, and knowledgeable. Thank you.
Name removed

Report a concern   January 20, 2022 — Rated 10 out of 10 by Marcie Cardenas Zerorez Los Angeles
What do you like about our products and services?

Service was timely and the work performed was excellent. My sliding door works better now then when I bought the home. THANK YOU!!

Report a concern   January 20, 2022 — Rated 9 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The carpet looks very good! The overflow was cleaned with a blanket. Think it would have been better had it been cleaned up with towels! My tile was left very dirty and messy.
The men that did the job was very nice.

Report a concern   January 20, 2022 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The floors look a new carpet has been layed

Report a concern   January 19, 2022 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

The orange cleaning process and most recent technician.

Report a concern   January 19, 2022 — Rated 10 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

They do a super job!

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Good job all around

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Sergio Marquez does an excellent job, is respectful and friendly, and arrives on time. I always request for him to clean my carpets.

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Professional employees. No residue left behind.

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning my carpet, stairs, and furniture. Jorge was awesome.

Report a concern   January 18, 2022 — Rated 5 out of 10 by C.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

rushed job, dirty spots visible when the carpets dried

Report a concern   January 18, 2022 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly and thorough representative cleaned at our house

Report a concern   January 18, 2022 — Rated 10 out of 10 by Christy Holley Zerorez Los Angeles
What do you like about our products and services?

i am a former client from years ago but had not used you in my new home - i got new carpet back in 2017 and it was time to get it cleaned. I could think of no one i would trust more and I am happy to say Matt and ZEROREZ exceeded even my expectations. Matt was so helpful and full of information, also prompt, clean and soo careful with my investment. My carpet now looks exactly like it did on the first day it was installed. I will be calling again for hard surfaces soon and have to say as a customer focused rep Matt is the BEST!

Report a concern   January 17, 2022 — Rated 10 out of 10 by James Brawley Zerorez Los Angeles
What do you like about our products and services?

The service was on time
The technician was friendly and competent
Stains in carpet were removed
The price was reasonable
I was very satisfied and will use the service again

Report a concern   January 17, 2022 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Ben was professional & very knowledgeable. He explained everything I asked very
thoroughly.

Report a concern   January 17, 2022 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous and polite service tech.
Seemed not harsh on the material and did a decent job. My items were cream and white, so hard to clean. It turned out looking good. Highly recommended.


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