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based on 34671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Austin did a great job.
We are regular users of your service. Our technician (Matt) is great. We requested him, as he did our carpets the previous time. Very outstanding representative of your compaay.
Technician is very friendly and he cleaned very good.
Cleaned the large spot in front of couch from us eating there daily!
Looks very clean!
Quality service!!!
Zerores did a fabulous job of cleaning my carpet which had a lot of pet and other stains
The technician was very professional! However my carpet was left more wet than I remember. After it Dried, it was “crunchy”
Great results, service. Sergio was excellent
Excellent job cleaning my couch. Very thorough and pleasant.
My tile area and my carpet came out beautifully I didn't think the tile was going to be able to be clean but you guys proved me wrong plus the technician cleaned up after himself and was very professional. I will definitely use you again and recommend you to others
Polite, professional and easy to book appointment.
No soap residue left in carpet
Good results, efficient, good customer service
First time user.
They were friendly, on time and answered all my questions.
Prompt. Very friendly. Thorough. Gave us easy tips for success. We plan to use Zerorez every six months to keep our carpets fresh!
The Office staff are always friendly & easy to deal with. Also, they are very timely in sending out estimates & invoices.
The field technicians are always friendly & knowledgeable. They are very easy to work with.
We really like your service. The gentleman that cleaned our carpets was amazing. He did a great job, he was personable and the carpets look terrific! We will certainly use your service again.
We would like to have a spray bottle of your spotting solution. I meant to get one before our guy packed up and left, but I forgot. Please let us know how to get one.
We highly recommend your service!!!!!!!
Ralph & Linda Engdahl
3399 Punta Alta, Unit B
Laguna Woods, CA 92637
Email address removed
Please convey our response to our guy, and if possible, drop a note with his name for future use. I just forgot this time.
It is very easy to schedule an appointment online as well as know upfront exactly what you are paying! The Technician called ahead and was on time! Service was quick & efficient! My carpets look great without that horrible chemical smell!
Your service is thorough, quick, and the cleaning lasts for a long time.
Very thorough in the cleaning process and priced Right
Fast, friendly, efficient service. Product leaves a fresh scent in the home.
The techs work until the floors are clean. Very professional and timely.
The service workers were very good at their job vey informative about what they were doing. They kept me informed as to how and what they were doing. Very good work. I am advising my neighbor as to what good work was done.
Sergio serviced our Murrieta home and he did an outstanding job. He arrived near the beginning of our service window of time and with a great, friendly, attitude. His friendliness, thoughtfulness, and thoroughness will have me coming back to Zerorez in the future. I like the Zerorez product. I think it might be better than traditional carpet cleaning, but what really sold me was the service provided by Sergio. Thank you, Sergio!
Arrived promptly, cleaned carpet and furniture well. Price quoted was accurate. Very pleased.
Less hype, honest feeling good message on cleaner cleaning. Happy to experience no commercial scents or perfumes foreign introduced to our home.
Tech was truly SINCERE and concerned he was doing the best job he could even though we had a trouble spot that honestly was our initial reason to call for service.
On that note,offered (gifted) us a ORez spot cleaner to do further cleaning that he could not do after cleaning up to leave.
Professional, prompt, thorough! Carpet is clean and smells fresh!
This was my first experience with Zerorez! I had Jeremy clean my 8 foot couch, a recliner, and a rocker glider with a foot rest! It took over two hours and I couldn't be happier. I wouldn't hesitate for a moment to recommend Zerorez . . . Jeremy was professional, pleasant and very receptive to my questions. It would a wonderful experience!!
I paid extra to treat pet odors and after cleaning, the odors and stains are worse. I know the vacuuming brings the urine to the top, but why make me pay extra if even the odors are worse, not better after treatment?