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based on 34669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve used Zero Rez many times, I would never use anyone else to clean my carpets. I like the ease of scheduling my appointments online. I was immediately asked if I had any problem area he needed to concentrate on, he protected the corners and covered my floors while cleaning. My carpets and an area rug were cleaned and they looked beautiful when he was done. I highly recommend using Zero Rez, I don’t think you’ll be disappointed.
My husband booked the appt. based on a video he watched. He booked an appt for grout cleaning. I was not satisfied with the so call cleaning job that was done. While the person was cleaning I had him to redo some areas. when he was leaving I wasn't happy, so I asked if he could leave a little of the mixture, however the next morning there was white spots in my grout and some area was so bad I had to get on my knees to scrub the grout lines myself. My floors looks so bad in some areas, looks like water spots on the tile. I'm selling my home and have open house scheduled, therefore I had to steam mop my entire house. Thanks for such a bad job. Will not recommend to anyone I know......
Jeremy was a great service man and easy to deal with
Zerorez is my go to carpet cleaning company! My carpet always looks immaculate, the technician is amazing and scheduling is easy breezy.
On time and turns out great
Scheduling is a breeze, technicians have always been wonderful and my carpet couldn’t look better unless it were new!!
Great service
My technician was on time, courteous, and professional. The carpets turned out perfectly.
I like the results, however he dd not move light furniture....perhaps that was in the small print...?
My entry way rug looks no cleaner than it did before treatment. It had no stains or anything permanent to account for this.
Fast, Clean & polite Service
We recently had Froy from Zerorez clean our carpets. He was personable, on time, and did an excellent job quickly and efficiently. We are thrilled with the results and enjoyed meeting Froy. Zerorez is our only go to carpet cleaning company because it is chemical free and priced reasonably. Thank you!
Safe for pets products, house smells
Clean and not chemical, carpets dried super fast , amazing customer service, super professional technicians. Sal was the best.
Tile looks like new at home and white carpets never looked better.
I will continue to use this service. Thank you!!!
Jackie Barrera
@MadeWithLoveByJAX
Communication, quality, response time
No chemical residue and carpet looks and feels so clena!
Zerorez is fantastic: professional, helpful and thorough.
I wouldn't hesitate to recommend them.
Matt, the technician was right on time...fully prepared to see to my requests. He listened, followed thru and did a terrific job! He was polite and knowledgeable. Thanks Zerorez for sending him once again!
Very punctual, professional, and polite!!!
No residue. Treated water . Technicians very good at doing a beautiful job.
I like how professional and efficient Zerorez is from scheduling right on through to technician's timeliness and skill
Technicians always prompt, courteous, and professional. Eric was no exception. Job was done quickly and thoroughly. Will definitely come back!
Super clean carpet and because there is no soap residue, they stay clean longer.
Your service is awesome! Quick cleaned the carpets great. And drying time was fast. Love your service. I am so glad I found you. Totally recommend Zerorez carpet cleaning.
Will use you again & again thank you, Lorrie
Floy, the employee, was excellent He set everything up and used corner guards which protected the wood. He wore booties which also protected my carpets. He was an expert in what he did.
Your technicians are professional, arrive on time, and do a thorough job. It’s great that carpets and tile can be cleaned so well, without soaps and detergents.
The service Tech wanted to charge me extra $50.00 for a portable unit.
Tells me his hose won't reach to me home. I agree.
After work, tech didn't want to remove the $50.00 charge for a portable unit, which he did not need to use!
The industry is flooded with techs who ramp up charges after an agreement was made over
the phone.
Up front, I explained to phone salespersons of this practice in the industry.
So please give me an honest price I will pay it.
Inspire of this arrangement, I explained to service tech, this practice of up charging in this industry. Tech tells me, yes, that the way it goes.
I tell him no that's how it goes!
You make an agreement and i expect you to abide by that.
I had to make, two calls to the office to get this situation corrected.
Like way the products smell great job thank you 😊
It was awesome!!!!! Very professional!
Great service.
ZR water and no chemicals. Technician very efficient, very professional and friendly. Explained all that was going to be done and able to accommodate add on needs easily. Great work and clean floors!