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based on 35008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Julio was very professional, thoughtful and friendly. He did a good job on our carpet and the stairs looked great.
Jeff was interactive explaining the process. He was carefule to keep proctection where needed to prevent spills and scratches. He completed over 1200 sq ft in less than 2 hours. He was helpful with recommendations to let the carpet dry.
Professional staff, cleaning process
Did not clean or vacuum before washing the carpet.
Not satisfied
My carpets are not soaked and usually dry in 24 hours.
Professional
Escellent work. On time . Reasonably priced. Super professional technician too...Jacob..
My second time using Zerorez and both experiences were great. We have many properties and they will be our choice again
Easy and convenient
Our technician was very competent And professional. It is the best Carpet Cleaning we have ever had. And we highly recommend him and your services.
I LOVE ZeroRez. They do a great job of cleaning and stain removal without the chemicals. I also love their grout cleaning. Even my housekeeper was dazzled and amazed at how good the utility room looked after the grout was cleaned.
It’s been 3 days and my carpets are still damp ( with fans, air on) I fear mildew.
There were 2 rugs cleaned.
I used a white towel to check areas because the carpets are darker brown. Downstairs was good. Upstairs had enough dirt on the towel that I requested a second cleaning. He kindly obliged.
I suggest your technitions do that to show clients how clean the rugs are.
Or repeat cleaning if the rugs are still dirty
Very disappointed with results. Floors did not clean grout at all.
Friendly quick and everything was clean.
My carpet came out looking so good and it is older I'm afraid to admit. Soft to the touch, no crunchy feeling. Dried in a decent amount of time. Jeremy who cleaned the carpet, so nice and did a great job.
Staff are friendly.
My carpets dry fast. They aren’t left soaking wet.
The particular tech I had was the best.
Employees respectful and the carpet results are No. 1. Almost like brand new.
Our technician Matt gave the best service! Not only did he do a great job but gave us education on what eco friendly products the company uses, how it’s used, and how effective it would to the carpet (depending on the life of the carpet. He’s a great, humble, and nice guy! Will use his service again!
The Tech that came was really good and very helpful.
You were on time and did an excellent job!
No chemicals used and very efficient technician cleaning my carpets. I always use Zerorez.
Very professional!
Great company! They show up on time and get the job done! Great customer service as well. They are now my "go to" guys whenever I need to get my carpet cleaned!!!
Staff
Good Work.
Your Tech. for this visit was probably the best we have had on our very long association with ZEROREZ! Did a splendid job. Very pleased.
been using your company for years it's the best chris did a great job
Your installer, Dal, did a great job and is very friendly.
The alkaline water process and professional presentation of the technicians
Quick and on time