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based on 34669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was pleasant and efficient.
The tech did a great job.
It took 3 days for the carpet to dry and was left with brown spots in many areas. The technician did come back to redo some areas. However, the red wine stain did not come out. Out of desperation, my husband poured oxy clean on it. No trace of a stain now. This was the first time using your service. I think I will be going back to my former cleaner.
Julio was appreciative of my concerns and addressed them. The end product was great.
My carpet looks terrible. I'm thinking about rescheduling, but I don't want the same person. The last 2 times he has cleaned my carpet and it has looked worse than when he came.
The process is as advertised. The carpets were not excessively wet when finished. The technician was efficient and quick. The technician was very friendly.
Chris did an excellent job.
Carpet looks almost new… feels great with bare feet!
Sal is the greatest… professional, pleasant and takes pride in his job. The Best! Thanks
My carpets look better than ever before after. With other companies spots came back after the carpets dried. With Zerorez the spots were totally removed.
The price was competitive with other companies.
Matt was fantastic. Not only did he go the extra mile but he gave me a suggestion on how to save money now and in the future. I have used zerorezo for many years and I have never been disappointed in the service and the reps that they send to my house.
First time customer. Eric called and gave me his estimated time of arrival he was right on schedule. Very friendly and professional. He explained the cleaning prcoces and products he would be using. The carpet was not soaking wet it had fresh citrus fragrance. He was careful especially around the furniture. The stairs came out great!
Extremely please with Zerorex.
I would not hesitate to refer Zerorez to friends.
Thank you.
Fran P
Send someone out to make quote and assist with moving furniture day of cleaning.
Easy to schedule. Does good work.
Matt was very knowledgeable about your product and a hard worker.
Gabriel did an amazing job, getting out stains that I wasn't sure would come out but they did!!!
Thank you Gabriel, we appreciate your hard work...
JoDee Family
Wellness Chiropractic
The jury’s out because our carpet was still quite wet this morning and we had to go out of town for a week. The carpeting looked great but I’m definitely concerned about it being totally dry before it mildews. The chairs were perfectly dry, it’s just the carpeting I’m not sure about. (We did set our AC fan to max settings and have the temp on the higher side while we’re gone.) Fingers crossed it finishes drying - I’ll up my rating if that’s the case.
My associate was cheerful and did his job with out complaint, my carpet looks clean and without chemicals!
Always wonderful service. Marcel is wonderful.
My couch still looks dirty / the same as it was before the guy came… and there are like streaks where it got cleaner than other streaks where it’s still dirty? $250 for this?
Jordan was polite and efficient and did a great job. The carpet looks great.
PRODUCT CLEANED ALL STAINS AND JOB WAS PROFESSIONALLY DONE.
Christopher Sandoval was excellent, on time, clean, professional, and did a great job on our carpets, especially getting stains out! I will definitely us him again and Zerorez in south Orange County! Thanks!
Ben arrived on time, reviewed the process and expectations - highly recommend Zerorez
Referral.
Great to meet and work with Ramiro. He did a great job.
Prompt and courteous service. Thank you.
The technician Austin was polite, knowledgeable and very friendly. He did an amazing job! My tile flooring looks amazing!
Thank you Austin!
The technician was prompt, courteous, and did an excellent job.
The cleanliness of my carpet!!!
I like how the carpets feel after Zerorez cleans them - soft, not stiff. I like how respectful and friendly the technicians are. I like that I get a prompt response to my phone and text messages.
Excellent follow up and communication. On time and courteous.